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Ibotta

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.


ibotta.com
Founded in 2011
Denver, CO
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Ibotta Reviews Summary

The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
1,534
value
507
shipping
182
returns
189
quality
373
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Sarah B.
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So this app is pretty simple just download the app. And check what you plan on purchasing from the store and when you do. Snap a pic of the receipt and bam you save tons of money. Checkout my link below what do you have to loose? https://ibotta.onelink.me/iUfE/8cc13c64?friend_code=iidwxoe

Date of experience: April 12, 2021
Connecticut
1 review
0 helpful votes
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My new love!
April 11, 2021

I love it! I'm saving money and earning money at the same time on all things my family needs! You can't beat it!

Date of experience: April 10, 2021
Tennessee
1 review
0 helpful votes
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Love the money back
April 11, 2021

I have been using ibotta for a week. So far I've earned over $28. Will reccomend to anyone that loves making money.

Date of experience: April 10, 2021
New York
1 review
0 helpful votes
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Always $aving
April 11, 2021

No matter where I shop, Ibotta saves me money. I buy everything from food to cleaning, general household needs, there's always money to be saved by using IBOTTA!

Date of experience: April 10, 2021
Georgia
1 review
0 helpful votes
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Joined Ibotta about a year ago. I have just recently reached the "$100 Club". This is not a get rich quick app. Think about what you save using coupons, or with a mail-in rebate. That is simiilar to the savings you get with Ibotta. The cool thing is, I can pick up a sale item AND use a digital coupon AND still get an iBotta rebate when I snap the receipt. To be fair, much of Ibotta deals are for name brands though you can get a handful of "any item" rebates that are worth a smaller amount. Often I look at the rebate for my item of interest, the store price, consider if I'm getting any other discounts (sale, coupon, etc) and make a choice as to whether I'm saving with the brand item, or saving more with the store brand item (BTW, I have no shame in purchasing store brand items. Store brand is 90%of what I buy, and I still get $ money back with Ibotta). Sometimes it's a regular purchase of mine anyway and just seeing the Ibotta saving opportunity feels like a bonus. You have to be willing to go through the (small) trouble of seeking out your deals on the app, and photographing the receipt. Sometimes you need to scan a barcode which can be annoying if you already used the item and threw the box away. Ugh! But aside from that annoyance, it's pretty simple. Is it for everyone? Don't know. But why not try at least.

Date of experience: April 6, 2021
Georgia
1 review
0 helpful votes
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Love this app!
April 6, 2021

I enjoy using this app to get money back on my purchases. I mainly use it for groceries. Not only do I use coupons, but I get cash back on my purchases. Thank you, Ibotta!

Date of experience: April 5, 2021
Texas
2 reviews
5 helpful votes
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$50.00 dollar club
April 6, 2021

I love using the ibotta app. Not only does it pay me to buy things I buy all the time but I use the app to look at new products as well as give me ideas on different things for meals. At first I thought it seemed a little confusing but it was a lot simpler than I thought. Now I always make my grocery list while viewing the app. I have just made it to the $50.00 dollar club. Thanks ibotta

Date of experience: April 5, 2021
Florida
1 review
0 helpful votes
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I have only been using this app for a short period of time and already reached $50. It is easy and quick to use and I don't have any spare time on something complicated or time consuming. It's literally looking over brands of items you already have on your list then click purchase scan receipt and watch your rewards grow.

Date of experience: April 4, 2021
California
1 review
1 helpful vote
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Been using Ibotta for a few years now and have generally had a great experience. Sure, sometimes there are glitches (with certain online shopping experiences), but my experience with grocery stores is very consistent, and I like that there's an interesting variety of products at Whole Foods, Sprouts, Target, Walmart, etc. that are often eligible (even as someone who generally sticks to low-carb/keto/paleo). Just get in a habit of scanning the app before a shopping experience and remembering to keep your receipt.

Date of experience: April 1, 2021
Maryland
1 review
0 helpful votes
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I just started using ibotta and love getting cash back. I'm sorry I didn't start using it sooner. Not using ibotta is like throwing money away

Date of experience: April 1, 2021
Maryland
1 review
0 helpful votes
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I like a lot
April 2, 2021

For me it is very good. I think it is an excellent way to save and save money while buying. Always check the products before you go shopping. It seems not, but it is fast to reach $ 20.

Date of experience: April 1, 2021
Kansas
1 review
0 helpful votes
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Love ibotta
March 31, 2021

I saved so much with ibotta, used my money I made from the savings on things I needed. You can turn the money in for gift cards or Amazon love it.

Date of experience: March 30, 2021
Florida
1 review
0 helpful votes
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My experience with Ibotta has been very good, I always get cash back and my cards always arrive and I use them without problem

Date of experience: March 30, 2021
Washington
1 review
0 helpful votes
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Got my email address back!
March 28, 2021

I followed up with you about ibotta account with my personal email back.Finally! About time with my reward that I have earned one of item two month ago.

Date of experience: March 28, 2021
Georgia
1 review
0 helpful votes
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Use this app almost every time I shop for weekly errands in addition to online shopping. The savings earned help pays for my weeks or more worth of groceries when budget gets tight.

I do wish the desktop version allows an extension page for Mac and not just PC web browsers.

Date of experience: March 28, 2021
Virginia
1 review
0 helpful votes
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Love it
March 26, 2021

I love Ibotta, and figured it out pretty quickly. The only thing that kinda sucks is my bonuses are usually ridiculous. Like buy 40 "unique" items and get a dollar, or no bonus offered at all. Plus there is an "in crowd" which is random, and they get all these extra incentives and cash back that the rest of us never see.
Makes me a little bitter. Ha.

Date of experience: March 26, 2021
Virginia
1 review
0 helpful votes
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It's so easy
March 26, 2021

This is one of the easiest I have Used. The cash back is great! The only downside to this is what cards you can use to cash out.

Date of experience: March 25, 2021
California
1 review
0 helpful votes
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I wish I knew
March 26, 2021

I wish I knew the benefits of signing up sooner! I'm so psyched to be getting money back for products I already buy! Like seriously, I would've been further into cash back had I started a long time ago. Love this!

Date of experience: March 25, 2021
Connecticut
1 review
0 helpful votes
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This app is great but you must do the back work In order to get your money. The PayPal transfer is automatic which is great compared to other sites which take days.

Date of experience: March 21, 2021
California
1 review
0 helpful votes
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Money!
March 21, 2021

I love this Ibotta i star using it few dats ago and i already earn over $20.00 back. I recomend it to everyone and share it with family and friends.

Date of experience: March 20, 2021