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Ibotta

4.2

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From the business

Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.


ibotta.com
Founded in 2011
Denver, CO
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Ibotta Reviews Summary

The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
1,534
value
507
shipping
182
returns
189
quality
373
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
Follow Amy C.
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So far Ibotta has been great! I have had no issues and made over $50 cash back in just 2 weeks! Why not earn extra cash since I'm spending it anyhow!

Date of experience: May 4, 2021
Utah
3 reviews
11 helpful votes
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Great app for saving money
May 4, 2021

I'm genuinely confused by the 1 star reviews. I've only been using the app for a month, so maybe they'll disappoint, but so far it's been great. I pick the good deals, and I've made $58 back on about $126 of purchases. It took a minute to scan my last one but ultimately worked. I've been able to withdraw all my money to my bank with no problem yet. I would suggest to anyone, just withdraw as soon as you reach the $20 threshold. I've used several other apps and this one to me has been the easiest and best for the amount of cash back you get.

Date of experience: May 3, 2021
North Carolina
1 review
0 helpful votes
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Easy money!
May 4, 2021

So easy just to go through the app to make purchases I would already made. Also great rate of return. Often higher than other sites

Date of experience: May 3, 2021
New York
1 review
0 helpful votes
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I always enjoy a challenge!
May 4, 2021

Just a few minutes of your day and you can find some wonderful deals, savings and try new products too!

Date of experience: May 3, 2021
Mississippi
1 review
0 helpful votes
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It's good
April 30, 2021

It's good but it could be better. First they need to add more stores, second they need give better cash rewards, 3rd no more crazy stuff like complete 30 offers to get $10 it's insane.

Date of experience: April 29, 2021
Missouri
1 review
0 helpful votes
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Ibotta is a easy and fast app to use. Plus your saving money or getting cash back at the same time. It was worth me looking into it.

Date of experience: April 29, 2021
Kentucky
1 review
2 helpful votes
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Crooks
April 29, 2021

They just stole most of my earnings for a "maintenance fee". Uninstalled the app and will not be using it again. The rebates were getting ridiculously low anyway, to the point that they were not worth the hassle of scanning barcodes and submitting receipts. Would not be surprised if they go out of business soon. Don't waste your time with this boondoggle.

Date of experience: April 29, 2021
South Carolina
1 review
0 helpful votes
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Love the Savings
April 29, 2021

I've only been using Ibotta for a month or so and it's amazing! I've already saved over $50 Saving money on everyday items you purchase, is great!

Date of experience: April 27, 2021
Illinois
1 review
0 helpful votes
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Awesome app
April 28, 2021

Everyone needs to be using ibotta it is an amazing app I have saved so much using it. I love that they have so many amazing rebates

Date of experience: April 26, 2021
California
1 review
1 helpful vote
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I was very skeptical about I Orta at first but after doing some research and realizing u could be getting cash back on items I already have to buy was amazing! I love how simple it is and how fast Ibotta costumer service responds if their happens to be a problem with not getting all the offers I included! And the Pic below is only in two months! And I don't shop very often! Well worth it on things I already have to buy for my home

Date of experience: April 26, 2021
Minnesota
1 review
0 helpful votes
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I love to shop with Ibotta, it give me the money right the way after i submitted the receipt, Ibotta saves me a lots of money.

Date of experience: April 26, 2021
Illinois
1 review
0 helpful votes
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$50.00 CLUB!
April 27, 2021

I love using the ibotta app. Not only does it pay me to buy things I buy all the time but I use the app to look at new products as well. At first I thought it seemed a little confusing and thought it was going to just be a waste of time, like "similar" previous apps, but it was a lot simpler than I thought and it's cool to actually receive money back for items that i'd be buying regardless. So why not?. Now I always make sure i look at the app and all the items eligible to redeem so i can make sure i get the best offers.
Huge "THANK YOU" to have just made it to the $50.00 dollar club! Im so thankful & can't believe it took me this long to realize what i was missing out on by not downloading Ibotta.

-Ibotta Saver,
Kayla Hogwood

Date of experience: April 26, 2021
Kentucky
1 review
0 helpful votes
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Awesome Cashback App
April 27, 2021

I love this app I use Ibotta when I shop at Walmart a lot if you shop online you get cash back sometimes all the way up to 16 20% sometimes it's 3% and then you also have something where you can pay with Ibotta where you're in Walmart and you pay with it there so you not only get cash back but you also get incentives to where you get discounts as well and a lot of stores are like that I even use it when I order longhorn and get you know 2% cash back at longhorn or 1% sometimes this app is amazing and it's actually easier to use than rakuten I think so

Date of experience: April 25, 2021
California
1 review
4 helpful votes
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Lousy App
April 24, 2021

Don't be fooled by this app.
It has alot of glitches, you'll see retailers and offers just disappear in seconds and the next moment you won't be able to cash out even though you reached the $20 maximum.
Ibotta have a bunch robots working in their customer service where they won't help you out or even correct their mistakes.
And it happenned alot to me where you cannot cash out, so inconvenient!
Very shady and frustrating
Don't waste your time here!

Date of experience: April 24, 2021
Kansas
1 review
2 helpful votes
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Don't sign up
April 22, 2021

Don't give them any information unless you want 10 spam calls & 20 spam emails a day. Also they won't delete your information if you ask, they just keep selling it & selling it, upping your chances of having your information stolen. Also terrible customer service. Bad company. Stay far away!

Date of experience: April 22, 2021
Florida
1 review
0 helpful votes
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Ibotta is a real AWESOME website/ app. I get cash back for buying products, everyday products. And the sign on bonus and bonus you get for referring friends is awesome too. I like that you have team mates. You can build your team up and reach the goal together! So no gimmicks! Easy to register and easy to use. Just shop, but before you do check the list before hand and then once your done shopping,

Date of experience: April 22, 2021
Montana
1 review
0 helpful votes
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Easy to use app
April 19, 2021

User friendly and great rebates. Scanning in receipts is easy and even easier when linked accounts. Has great options.

Date of experience: April 18, 2021
Texas
1 review
0 helpful votes
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Great cash back app
April 19, 2021

I have a great experience with Ibotta. They give great cash back on most items I regularly purchase and others they give reason to try out. Their customer service is pretty quick to get back and correct any errors. I started in 2015 and can honestly say I recommend Ibotta 100 %

Date of experience: April 17, 2021
Nevada
1 review
1 helpful vote
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I first joined Ibotta in 2014, but didn't really use it until 2017. Scrolling through the offers, reading, and selecting, takes quite a bit of time and is pretty tedious, I have to admit. I've never been prevented from cashing out my money to Paypal, or using it to buy gift cards (I've done Walmart and Home Depot so far). Yes, some items that should qualify for an offer don't (usually a data entry error where they haven't input the specific barcode of the item you purchased. Just happened to me with Kashi cereal at Walmart. I used the help option in the app and had my credit the next day. Since that cereal would have given me the Kashi bonus, they credited me for that too.) Reading the offer wrong will absolutely result in no credit. For instance, I love Dukes mayonnaise. They recently put that on offer in Ibotta, and I was like, score! I bought one, and submitted it. It didn't show up. Reading more closely, I needed to buy two. So, I went back to the store in a few days when I needed to get some other stuff, returned the one, and bought two. This time I was credited. Easy peasy. But, you have to read and pay attention to details. And that scrolling, reading, and selecting takes time. But I'm almost to $1000 back. That's real money.

Date of experience: April 16, 2021
Texas
1 review
0 helpful votes
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So this app is pretty simple just download the app. And check what you plan on purchasing from the store and when you do. Snap a pic of the receipt and bam you save tons of money. Checkout my link below what do you have to loose? https://ibotta.onelink.me/iUfE/8cc13c64?friend_code=iidwxoe

Date of experience: April 12, 2021