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Ibotta

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.


ibotta.com
Founded in 2011
Denver, CO
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Ibotta Reviews Summary

The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
1,538
value
507
shipping
182
returns
189
quality
373
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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I'm hooked!
March 10, 2022

I wish I had known about this App long before now. Can't imagine shopping without IBOTTA! Love it!

Date of experience: March 9, 2022
North Carolina
1 review
0 helpful votes
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Its easy to understand the Web site PLUS earn a lil EXTRA money. So it's a WIN WIN for me. I just started and it's adding up quickly. Thanks

Date of experience: March 9, 2022
North Carolina
1 review
0 helpful votes
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Ibotta great
March 8, 2022

It actually truly is a great app that does work all the way around does give $10 refule for both people signs up receipts scans well

Date of experience: March 8, 2022
Florida
1 review
0 helpful votes
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Great app
March 8, 2022

So far so good /// I just like it/// and I continue work with Ibotta/// I make my first 22 dollars and I was happy ///

Date of experience: March 7, 2022
Washington
2 reviews
0 helpful votes
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Since I have been using Ibotta I have received cash back on a weekly basis on EVERYTHING! It's a great way to get cash back and it's easy to use the app.

Date of experience: March 6, 2022
Texas
1 review
0 helpful votes
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I am glad I went to the store the first time I used it so I could get familiar with it. I will be most definitely be using it again in the future.

Date of experience: March 4, 2022
North Carolina
1 review
0 helpful votes
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I love Ibotta
March 4, 2022

I have been using Ibotta since 2016. I've been using Ibotta twice as much in the last two years as I have in the prior four due to inflation especially since the pandemic. Both my husband and I are retired. And we basically coordinate our food budget on what is offered at Ibotta which has offered so many incredible rebates and bonuses it truly has enabled us to match store sales with Ibotta offers and making our food budget remain the same while even enabling a little stockpile of a few extra K-pods. This was our purchase yesterday. Gevalia and Maxwell House had a $2.00 rebate. Harris Teeter had them on sale for 4.99. So we got six boxes of magic beans of awesomness for 2.99 per box! That way we can pay for the sky rocketing gas prices to get to the store. No vacation for us this year. Let's go Brandon!

Date of experience: March 3, 2022
Michigan
1 review
0 helpful votes
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AWESOME DEAL!
March 2, 2022

I shop at Wal-Mart a lot. Most of the deals they offer are things I buy. I figure why not get something back. It's easy to do. Download the app, pick the products you wanna buy, buy them, then just scan your receipt to get your money back. EASY PEASY...

Date of experience: March 1, 2022
Wisconsin
1 review
0 helpful votes
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I love a good deal, esoecially with todays prices. Today i got back almost $30.00! Plus some items were on sale, so double the savings. Chaching!

Date of experience: February 28, 2022
Pennsylvania
98 reviews
48 helpful votes
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I've used this app for years now and I've actually made so much back using it. Check this tiktok video I made for better description and how I use the app! https://vm.tiktok.com/TTPdSnsWaf/

Date of experience: February 28, 2022
Texas
1 review
0 helpful votes
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Love it!
February 28, 2022

I have loved using Ibotta to help pay for fun things to do! We have earned $265 to date! Thank you for this amazing way to earn cash back.

Date of experience: February 28, 2022
New Jersey
1 review
0 helpful votes
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Fun and addictive
February 27, 2022

I had set up an account a couple years back but just recently got back on track with it. The possibility are endless. It's very fun to see just how much you can save in one shopping trip.

Date of experience: February 27, 2022
Ohio
1 review
0 helpful votes
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Money back
February 26, 2022

I used a gas cash back to get a walmart e gift card linked to Ibotta and Rakuten and got additional cash back on top of my free gift card. I will submit it to a receipt cash app and the final out come will be 52 free dollars for buying gas and $7.78 back on my free purchases. Thanks Ibotta! Keep it coming

Date of experience: February 25, 2022
Missouri
2 reviews
0 helpful votes
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Ibotta is the $#*!!
February 25, 2022

Jus wanted to say thank you, and say Ibotta is awesome. The only bad part is stores don't have all the products, but that has nothing to do with Ibotta. Thank you

Date of experience: February 24, 2022
Florida
1 review
1 helpful vote
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Ibotta is ok. Was way better when I started a couple years ago. Now their product list seems to have change considerably. I would usually get money back when I purchased the tried-and-true products that I've used for years. Now different products (more costly) have taken their place. I can't redeem as many products as before since I don't buy what they have on their list. It's taken me close to 3 months to get to $3.75. They've also changed their site whereas you could find a product right away because the headings were across the top of the page. They eliminated that, so you have to scroll and scroll to find the product you want to check out to see if it's listed. Really not worth the effort. Thinking of calling it quits with this one.

Date of experience: February 24, 2022
Missouri
1 review
2 helpful votes
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They did away with the feature that you can manually enter the receipt and match your deals. Now, they do it automatically and match your deals for you. They screwed me out of 80% of my offers and won't let you re-enter the receipt. Surprise surprise, they matched 3 offers that were the smallest cash back offers. They didn't match the high dollar purchases though. Total scam.

Date of experience: February 22, 2022
Texas
2 reviews
12 helpful votes
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Four year User full time!
February 22, 2022

I've used this site on and off for four years. The app is now amazing. I've tried others but it's not the same. It's now very easy to just shop online and the app does the rest. I Look and I have money! So easy. I'm already a big healthy shopper who buys the same stuff over and over, but I am always looking for new choices. I appreciate the healthy suggestions! If you're already going to buy these items - don't mess with coupons! Get paid for your stuff!

Date of experience: February 21, 2022
New York
1 review
0 helpful votes
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I love Ibotta! Just hit the $250 club! There are so many offers that end up being free,. Plus if you use it with the bonuses, like $10 Weekend Warrior, you make even more money! Never had an issue with items not crediting or anything. On my way to the $500 club!

Date of experience: February 18, 2022
Ohio
1 review
5 helpful votes
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Customer Service SUCKS!
February 16, 2022

I have sent 6 emails to deactivate my account after they impose a $3.99 maintenance fee. What a joke,
Are these guys used car salesman? Screw them

Date of experience: February 16, 2022
Virginia
1 review
0 helpful votes
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Amazing
February 17, 2022

Been using for 2 years, was skeptical at first but this app works and you end up getting cash back it really helps save money!

Date of experience: February 15, 2022