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The company has garnered a generally positive reputation for its product quality and prompt delivery, with many customers expressing satisfaction with their purchases and the competitive pricing offered. Customer service is often highlighted as responsive and helpful, particularly in addressing inquiries and facilitating quick shipping. However, concerns arise regarding order accuracy, complications with returns, and occasional service delays. Some customers reported difficulties in reaching support, indicating a need for improvement in communication. Overall, while the company excels in product offerings and delivery speed, enhancing the returns process and customer support accessibility could further elevate customer satisfaction.
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Easy to use website with full details
Great site with reasonable prices
Live chat agents are responsive
Great price, fast shipment.
Very simple thanks hopefully no problems with shipment. Arrived within the week no problems.
Grear
The order took longer than expected.
All good
I didnt open the box yet im wayting for the snow to go to put on thx
My experience with Hottexhaust was great! Good prices, fast free shipping and I got exactly what I ordered.
Thanks for making sure that I'd received my order. The system is being installed today. I'm hoping that I will like the change in exhaust sound.
Chatted with an online support personnel and he was very helpful in getting the part i needed. I would recommend this site to friends.
Nice & easy transaction
Thanks for completing my order and getting it out fast...
Your sale is what did it, great customer service
Would be nice to go back over the order before it was processed.i think it should come with pipe from header back for the price.
Repeat customer. I like the deals and the ease of using their website. Most of the time they are very quick to get back with you when you contact them via email or instant message.
Good website, Great Price!
Very quick great looking product haven't had installed yet service was great very happy will continue doing business
Great service so far, very friendly customer service! However the Left side catalytic converter's O2 sensor threaded portion was slightly out of position compared to the stock version that i had to use tin snips to cut back a bit of the exhaust manifold heat shield, bummer! But the Catalytic converter installed fine, and got rid of my P430 code! Thanks Guys!
I thought the fact I could email and receive a discount coupon to use on my order was the deal maker.
Answer: I needed California CARB catalytic converter‘s for my 2002 Toyota 4 runner. Wouldn't pass smog. I called and spoke with John to see if they had my catalytic converter‘s. I needed to front and rear unfortunately. John from Hottexhaust said that he had them in stock along with the muffler I needed. They. Shipped out to me in five days from Magnaflow. If I were you, I'd call 1st to see them if they have exactly the parts you need.
Answer: All prices listed in USD but pretty sure you can call them for a quote in CAD. Free shipping included too

