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Hottexhaust Reviews Summary
The company has garnered a generally positive reputation for its product quality and prompt delivery, with many customers expressing satisfaction with their purchases and the competitive pricing offered. Customer service is often highlighted as responsive and helpful, particularly in addressing inquiries and facilitating quick shipping. However, concerns arise regarding order accuracy, complications with returns, and occasional service delays. Some customers reported difficulties in reaching support, indicating a need for improvement in communication. Overall, while the company excels in product offerings and delivery speed, enhancing the returns process and customer support accessibility could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Great service prior to purchase. Agent supplied complete information.
Simple and straight-forward. Best prices I could find!
Fantabulous, especially the 25% off! Thank you, Taylor, for helping me via the chat!
It arrived circa 12:30 pm Monday, May 7. Looks good.
Nicolas was very helpful and answered all of my questions. If delivery of my part goes as smoothly as ordering has been I'll be very impressed with your company. Update- I received my order when it was promised. As far as customer service and delivery time are concerned I couldn't be happier
Très bien!
Easy great price thanks
Awesome shopping experience!
Very easy and understandable process.
Excellent price, quick shipping
Just placed the order. Looking forward to getting it delivered.
Great site, great pricing!
Best price and fast shipping! This is my second catalytic converter purchased from Hott Exhaust. They continue to be the 'top exhaust company' in the U.S. and Canada and will be my first choice for exhaust needs!
I really appreciate your caring for your customers.
I would like to mention that I was not expecting the clamp to hold the exhaust and the catalytic converter to be so THIN.
Thank you
Great customer service
Thanks
Quality part
Fast & easy to select the item & quick check out using my PayPal acct.
Great experience.
Thanks! For the discount!
Great price.
Can't complain... BMW wants to charge $2000 for one cat... that's insane! Even if I don't drive for a week or two, would be worth it!
Plus, I really could use the exercise!
Update: placed order in the 16th, received the cat on the 25th.
Easy install! The flange is a tad thick, which makes the stock collector bolts a bit short. But they are working. I used a clamp with sealant, should hold up!
Thanks again!
The exhaust system fit perfectly very well done. Was 100% happy and great delivery.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members