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Hottexhaust Reviews Summary
The company has garnered a generally positive reputation for its product quality and prompt delivery, with many customers expressing satisfaction with their purchases and the competitive pricing offered. Customer service is often highlighted as responsive and helpful, particularly in addressing inquiries and facilitating quick shipping. However, concerns arise regarding order accuracy, complications with returns, and occasional service delays. Some customers reported difficulties in reaching support, indicating a need for improvement in communication. Overall, while the company excels in product offerings and delivery speed, enhancing the returns process and customer support accessibility could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Was please with the overall purchase
Great products, excellent customer service
Great price and easy check out. The sound is unbelievable, it makes the 3.5 CAMBRY come to life. I love the sound.
Taylor made my shopping experience a pleasure. I appreciate the good customer service.
This is not an easy item to find glad you had it in stock and offered a discount
Great deal and customer service
Easy peasy, That was ordering. It shipped quikckly, within 5 days. Box arrived 1 day late because of a delivery problem. When it did arrive, the box was open as all the staples holding it together had been torn loose. I inspected the packing inside and decided to take ownership because it had been well packed with foam and it all seemed to be intact. Thank you Fed-Ex but the shipper should have used straps and or glue to keep the contents form possible damage. I can see that happening a lot since it would be easy to grab the flap with staples to transport or load. Buyer beware of shoddy packaging.
Great service, and quick delivery.
Thanks for your help, Taylor.
Surprised hardware wasn't included - had to get it locally, but other that that it is great.
It would have been helpful if you would have told me that It would take a week to make the system when I ordered it. The timing was not an issue, just would have liked to know upfront.
I would purchase from you again.
Quick and easy to use and great prices
Excellent help from CA support staff
...
Hottexhaust Is A Valued Company To Deal With. The Selection Of Fed Ex To Deliver Was A Nightmare. Multiple Calls Multiple Promised Delivery Dates. Lost About Three Hours Of My Life Dealing With Fed Ex...All To Return My Truck To Service Days Late.
Great part but it would have been better if i didnt have to pay in U.S. dollars. I ordered from a Canadian company expecting to pay in canadian money. If i wanted to pay in U.S. dollars i would have ordered from the U.S.
Great service! I ordered my magna flow and literally got shipped to me and arrived at my door in about 2 days!
A little disappointed when I opened the box and there was metal chips in the pipes and had metal burs in ends would have expected better for the money
I have ordered from others business but they say it can not skipped to California,,, thank you..
You guys not just offer competitive prices, but have great knowledgable customer service.
Thank you
So far so good. Will have to wait until after Christmas to see how well the install goes and If it sounds as good as the YouTube video.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members