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Hottexhaust Reviews Summary
The company has garnered a generally positive reputation for its product quality and prompt delivery, with many customers expressing satisfaction with their purchases and the competitive pricing offered. Customer service is often highlighted as responsive and helpful, particularly in addressing inquiries and facilitating quick shipping. However, concerns arise regarding order accuracy, complications with returns, and occasional service delays. Some customers reported difficulties in reaching support, indicating a need for improvement in communication. Overall, while the company excels in product offerings and delivery speed, enhancing the returns process and customer support accessibility could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Fast shipping! Sweet discount! Exhaust was shipped with no damage. Can't wait to put it on. Thanks a lot.
The chat man was very helpful and experienced. I love that free shipping and that i received a fair price.
So far so good
Very easy and 20% off is awesome. I'm going to buy my direct fit Magnaflow Catalytic converter to match the new Catback Exhaust system from hotexhaust.com. Thank you so much for the having the best prices on the web and your speedy service.
Order came much faster than expected
Very pleased with the product. Car has never sounded better!
Great selection, pricing, easy to use website. Nice sale coupon
Top seller with best price!
Orders my part received in 2 days
Item still not shipped out 3 weeks after ordering. That's when I contacted them for the item or a full refund. No response from them after frist contact. In the process of a refund through PayPal.
Great 3" kit for a big block Chevelle. Took exactly 2 weeks to arrive at my door. Used the 20% discount code which made this an excellent value.
EASY ORDERING
Awsome company fast responce with a quick part quote. The person I was talking to was very knowledgeable and made sure I was getting the right part. I just hope it passes the.smog check.
The whole experience was perfect! Made a mistake and ordered wrong exhaust and they corrected it before it shipped out! John was my salesman and went far and beyond to make sure I ordered the right exhaust for my vehicle! Ordered on Saturday shipped out Monday and at my door step by Friday and then installed Saturday! Excellent and perfect fit to my vehicle and the sound is perfect! Thank you again for the service! Top notch!
Although I haven't installed the catalytic converter yet, it looks well made
Nice and easy process, 20% off coupon a plus.
Great price and the site is easy to navigate. The only negative point is I never knew if the currency was in US on CAN dollar.
Very easy website to navigate
Very good customer online support
Website was easy to use. Delivery was fairly quick.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members