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Hottexhaust Reviews Summary
The company has garnered a generally positive reputation for its product quality and prompt delivery, with many customers expressing satisfaction with their purchases and the competitive pricing offered. Customer service is often highlighted as responsive and helpful, particularly in addressing inquiries and facilitating quick shipping. However, concerns arise regarding order accuracy, complications with returns, and occasional service delays. Some customers reported difficulties in reaching support, indicating a need for improvement in communication. Overall, while the company excels in product offerings and delivery speed, enhancing the returns process and customer support accessibility could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Quickest order I've done...we'll see if it'll be the same for the GTO... Job "done" sounds good and saw performance improvement over the 2.5"... only disappointment was the tail pipe out the side behind rear tires. Hoped it would have exited as stock did, below bumper angled down!
This is my second order with Hott Exhaust The first was very favorable and that's why I am back...!
Really easy
Good prices, good quality parts
So far, so good! Hope it fits the right way, but based on other feedback, it should be good!
I ordered the wrong part so I immediately put it back in the box and took it to FedEx and mailed it back for a refund.
Hoping this order ships today as promised Taylor was very helpful thanks
Easy to follow website. Great price. Free shipping was a bonus. I also appreciated the follow up to make sure I am a satisfied customer. I will definitely buy again and refer others to your company
When I called the hot exhaust, the guy could of been a little more helpfull/
Courtyess he seemed rushed and didn't want to explain the differences between the 4 pipes for my car. Great fast shipping, I diffently would order from hot exhaust again
Excellent process with no problems at all!
I love this exhaust pipes mi car got more power and i like the sound fenomenal magna flow. ********
Very Easy and Quick!
Very poor communication from Hottexhaust. Ordered and was never informed product wasn't in stock until I made contact with them. Was told the exhaust was on their next stock order at that time. Once they had the product they generated a tracking/shipping number but didn't actually ship the exhaust for two days. Then it was shipped without signature confirmation (for a more than $1000. Exhaust) so it was dropped on my doorstep without even a bell ring or door knock.
Price was fair but don't think I'll use them for any future orders because of these issues.
The biggest surprise came when I wound out that there was a currency exchange fee. Therefore the savings weren't as expected. The product was fine, the shipping was a tad slow, but we're cool. The exhaust sounds magnificent.
Quick and easy website, great it has free shipping in the US.
Vary good
Arrived in just one day and got the CAT welded in on Sat. And waiting to see that the code is cleared.
I looked all over for this exhaust at a decent price and with 20%off this was the best price.fast shipping. Ordered it Saturday and got it Thursday. Perfect condition. Looks amazing.easy to install. Not a loud exhaust. Sounds great.just what I wanted and I feel a little more pickup.love it.thank you.you guys where fantastic.
Easy to follow site & order from.
I'm so happy I finally found some catalytic converters that are reasonably priced out of the state of California awesome
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members