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Hottexhaust Reviews Summary
The company has garnered a generally positive reputation for its product quality and prompt delivery, with many customers expressing satisfaction with their purchases and the competitive pricing offered. Customer service is often highlighted as responsive and helpful, particularly in addressing inquiries and facilitating quick shipping. However, concerns arise regarding order accuracy, complications with returns, and occasional service delays. Some customers reported difficulties in reaching support, indicating a need for improvement in communication. Overall, while the company excels in product offerings and delivery speed, enhancing the returns process and customer support accessibility could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I left a message yesterday to talk with somebody in customer service, just to verify that my catalytic converter is California legal. My invoice stated that it was CARB compliant but there is nothing stamped on the converter itself and I have to get it smogged, so I wanted to make sure I don't run into any problems. Thanks.
The problem is that you apparently do not take American Express which is my go-to card for doing orders online for security reasons. I always feel like I'm taking a chance using are the Visa or MasterCard online.
20% of was a huge savings thank you
No issues
John G. Was a great help!
Great Web site! Prices are super!
Quick and easy with the 20% code. I live in NorCal, came in 4 business days very quick and easy process
So far so good, let's see how long shipping takes now.
Price was decent. Shipping was pretty fast.
Communication pretty decent.
I have magna flow in 3 or my 4 cars.
Love the product, good quality, great sound.
I couldn't find an exhaust for my discovery under $1,000 this place is amazing
Easy enough!
I bought an exhaust manifold with a gasket. The gasket was bent on both sides and the end of the exhaust manifold ripped a whole through the box. I would have expected it to be more protected for the $550 I paid. No bubble wrap on anything. Just the box and everything put in loosely in there. They could have just taped the gasket to inside of the cardboard box to prevent it from getting damaged.
Fast, easy and a good deal w/ free shipping.
Great part Good price Great shipping.
Great value
Happy with the service and the speed of delivery.
Easy peasy. I'll always check hottexhaust for any exhaust needs first!
I placed an order and the company has gone dark. Nobody answers the phone... nobody returns emails and my item was never shipped. They charged my credit card the day I placed the order and now I am fighting to get several hundred dollars refunded. Stay Away!
Just got it, can't wait to install it. Best price I found on the internet and fast free shipping on top.
Rad
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members