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Hotelwiz Reviews Summary
The company exhibits a mixed reputation, with notable strengths in affordability and ease of booking, often highlighted by customers who appreciate the competitive pricing and user-friendly website. Many reviews commend the cleanliness and comfort of the accommodations, as well as the professionalism of the staff. However, significant concerns arise regarding customer service, particularly with responsiveness and the handling of reservations. Issues with room quality and cleanliness were also mentioned, indicating a need for improved maintenance. Overall, while the company offers attractive deals, enhancing customer support and service consistency could elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Fast and easy booking experience. Room was better than expected.
With little to no time to find a hotel. Hotelwhiz set us up with the booking within an hour just around the corner from our previous booking.
After looking for 3 day I just find the best price with Hotelwiz at
Vegas the price was very competitive and the booking really easy. Highly recomend this site with excellent prices.
No issues with our stay. Completing the order in mobile was a little clunky due to the birthday multiple choice fields. Other than that everything was good
Last min looking for a low cost hotel and hotel wiz hooked it up. Great room for a great price
It was quick and easy to register and prompt response secure site which is appreciated
I booked a hotel last minute and received a great discount from Hotelwiz. It was very easy to use and very efficient.
Excited to see the property and hope its not raining:-). Vacation Time!
They provided my booking info and very fast and accurately.
Was easy to use and provided a substantial saving!
Great guy working the front desk, very helpful on local activities
Great experience easy to book, would definitely recommend
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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