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HotelsOne is a hotel booking website that allows users to search and book hotels worldwide.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Quick and easy.
Clear clarification of booking and an almost immediate mail to confirm.
Super easy. Room features and rates options are very clear. Some of the information on the hotel services on the other hand could be more complete.
We booked four separate rooms - much quicker and smoother than phone bookings.
Easy to make reservations for this type of hotel room
Super, beau, propre. Frigo pas très froid. Les gens a l'accueil sont chaleureux
Disappointed that the price was £50 more than I earlier saw, just couldnt get to book room after I put in date, as its so special to us to use this hotel I bit the bullet and have paid it, such a shame, as £50 is a lot of money to us, thankyou,
There are so many booking sites these days I liked the ease of using this one.
Process was simple to follow & confirmation was received promptly.
It is not clear that the credit card details requested will be used to pay for the booking at the time. Other companies do Pay when you get there and just need CC details to secure the booking.
Won't be using you again.
Simple, straight-forward booking process. More words to fill 50 characters.
Website was easy to use and easy to navigate
I would definitely use them again
I needed to know if the dog was acceptable and even though I checked off dog, here was no confirmation that the dog would be accepted when we got there. It was also hard to tell if the rooms were ground floor or not as the site said it was all one level and then referred to stairs. Or if they faced the lake or the garden and if that mattered in any way to the comfort or usefulness of the room. I had to phone and talk to the front desk to get my questions answered but still so not quite know what to expect. Other sites I have used showed a picture of exactly which room I was booking so I knew what I was getting.
Answer: Please call our customer support number shown on this page https://www.hotelsone.com/customer-service.html so that our support agents can help you with your request.
Answer: Have you called our customer support number shown on this page https://www.hotelsone.com/customer-service.html? The support agents should be able to cancel your reservation immediately.
Answer: Based on the information you provided we can you provide you with the following booking number: 9138320000381
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