Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of HotelsOne

HotelsOne

2.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate HotelsOne?
grey stargrey stargrey stargrey stargrey star

HotelsOne Reviews Summary

HotelsOne is a hotel booking website that allows users to search and book hotels worldwide.

This summary is generated by AI, based on text from customer reviews

service
119
value
26
quality
163

Instant Feedback

67,233 reviews

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Real A.
Unfollow Real A.
Share Review
Report Review

Confirmation via internet
August 26, 2022

Le message de confirmation est arrivé dans mes indésirables.

Date of experience: August 26, 2022
New Zealand
1 review
0 helpful votes
Follow Craig W.
Unfollow Craig W.
Share Review
Report Review

Mr Scott
August 26, 2022

On line booking easy to follow and complete
Look forward to our stay and the opportunity to provide further feedback at that time

Date of experience: August 26, 2022
Australia
1 review
0 helpful votes
Follow Elizabeth S.
Unfollow Elizabeth S.
Share Review
Report Review

Hotel booking
August 26, 2022

Overall, my experience was satisfactory. I didn't expect that the payment would be taken in full from my credit card at the time of booking as this has never happened in the past.

Date of experience: August 26, 2022
Australia
1 review
0 helpful votes
Follow Angelika W.
Unfollow Angelika W.
Share Review
Report Review

We have not stayed yet
August 26, 2022

We have not been there yet so cannot provide review

Date of experience: August 26, 2022
Canada
1 review
0 helpful votes
Follow Benjamin H.
Unfollow Benjamin H.
Share Review
Report Review

First contact review
August 26, 2022

This is the first time I have made any accommodations arrangement through Hotel one, it is a smooth and easy procedures, I do recommended people to use them and I hope may be I can use them again, thank for helping.

Date of experience: August 25, 2022
New York
1 review
0 helpful votes
Follow Emanuel S.
Unfollow Emanuel S.
Share Review
Report Review

Mr. Imoniel Khaimov
August 26, 2022

It was great! She was very professional.
Thank you so much for the great service and customer support!

Date of experience: August 25, 2022
Washington
1 review
0 helpful votes
Follow Cheryl Z.
Unfollow Cheryl Z.
Share Review
Report Review

Why is this necessary?
September 24, 2022

Ok. Don't know if my requested early check in will be available. Received no conformation of my request.

Date of experience: August 25, 2022
New Jersey
1 review
0 helpful votes
Follow Bruce V.
Unfollow Bruce V.
Share Review
Report Review

Great!
August 25, 2022

Pleasant! Everything Beas excellent and went smoothly. Notifications came quickly.mi am completely satisfied, and will gladly us it again and refer my friends and family.

Date of experience: August 25, 2022
Texas
2 reviews
0 helpful votes
Follow Roberta X.
Unfollow Roberta X.
Share Review
Report Review

Reservations were easy!
August 25, 2022

Excellent, speedy service! I stayed at the Lodge when I was a young girl!

Date of experience: August 25, 2022
Canada
1 review
0 helpful votes
Follow Michael T.
Unfollow Michael T.
Share Review
Report Review

Good experience.
August 25, 2022

Easy to navigate the site. Easy and quick to book a room.

Date of experience: August 25, 2022
Canada
1 review
0 helpful votes
Follow Roger K.
Unfollow Roger K.
Share Review
Report Review

Touriste annuel
August 25, 2022

Réservation facile et efficace a faire. Rapidité de réponse!

Date of experience: August 25, 2022
Canada
1 review
0 helpful votes
Follow Carolyn Y.
Unfollow Carolyn Y.
Share Review
Report Review

Booking for Granby
August 25, 2022

Booking for Granby. It was quick and easy. Went on the webpage and was able to find a good rate and the room I needed.

Date of experience: August 25, 2022
Washington
1 review
0 helpful votes
Follow edward N.
Unfollow edward N.
Share Review
Report Review

Agents can't understand the changes i want to make.

Date of experience: August 25, 2022
Illinois
1 review
0 helpful votes
Follow Tabitha U.
Unfollow Tabitha U.
Share Review
Report Review

Good experience
August 25, 2022

Good experience when getting my hotel room it was easy

Date of experience: August 25, 2022
Canada
1 review
0 helpful votes
Follow Joseph D.
Unfollow Joseph D.
Share Review
Report Review

Booking review
August 25, 2022

Very easy and straightforward. A repeat stay, satisfactory in the past.

Date of experience: August 25, 2022
Illinois
2 reviews
0 helpful votes
Follow Lora Z.
Unfollow Lora Z.
Share Review
Report Review

Looking forward to staying.
August 25, 2022

The website was set up well and booking room was easy.
Thank you.

Date of experience: August 25, 2022
Utah
1 review
0 helpful votes
Follow Dan B.
Unfollow Dan B.
Share Review
Report Review

Did not intend to use this service!
September 24, 2022

So Hotelsone pays to have their site come up at the top of any hotel search and includes the name of the Hotel that you are searching in the search results. When you click the link it really looks like you are on the hotels website. I booked my stay and put in my information and hit checkout, that's when I realized that I had not used my hotels direct site. Because I am in Canada and I will billed in USD I ended up paying more for my stay. There is no use in calling the contact number as you will receive no refund or cancellation. This is nothing more than a scam and I'm not sure why the world needs these booking sites anyway! I see that countless others have had similar experiences and its a real shame that these type of things are able to continually mislead and rip people off without any recourse for the consumer.

Date of experience: August 25, 2022
Texas
1 review
0 helpful votes
Follow James P.
Unfollow James P.
Share Review
Report Review

Easy time
August 25, 2022

Easy, so far. This is my first time to use HotelsOne and it has been stress-free. The site is informative and made choosing a room/motel very easy. Thank you!

Date of experience: August 25, 2022
GB
1 review
0 helpful votes
Follow alan L.
Unfollow alan L.
Share Review
Report Review

Qwerty
August 25, 2022

The amount of input by Hotelsone was insufficient to warrant a review

Date of experience: August 25, 2022
Australia
1 review
0 helpful votes
Follow Colin Z.
Unfollow Colin Z.
Share Review
Report Review

A very easy and quick method for a successful booking

Date of experience: August 25, 2022

From the business

Save up to 75% on hotels in 15,000 destinations worldwide. Read hotel reviews and find the guaranteed best price on a choice of hotels to suit any budget.


hotelsone.com
Laredo, TX, United States