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HotelsOne

2.5

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HotelsOne Reviews Summary

HotelsOne is a hotel booking website that allows users to search and book hotels worldwide.

This summary is generated by AI, based on text from customer reviews

service
119
value
26
quality
163

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67,233 reviews

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Alaska
1 review
0 helpful votes
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We contacted our after-hours emergency travel service and we were taken care of.

Date of experience: October 27, 2022
Canada
1 review
0 helpful votes
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Hampton Inn North Bay
October 27, 2022

Site was simple enough to use. Found that pricing was better than I could find elsewhere.

Date of experience: October 27, 2022
Canada
1 review
0 helpful votes
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Very good
October 27, 2022

It was really Easy to book online had no problems at all

Date of experience: October 27, 2022
Australia
2 reviews
0 helpful votes
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Smooth transaction
October 27, 2022

Very quick and easy - all at your fingertips & no issues

Date of experience: October 27, 2022
Canada
1 review
0 helpful votes
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Two star
November 26, 2022

Reasonably clean but very run down. Kitchen not properly outfitted. Had to ask for help turning heat on. No hangers in closet.

Date of experience: October 26, 2022
Idaho
1 review
0 helpful votes
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Great service
October 27, 2022

Flawless process. This was our first booking. We're pleased.

Date of experience: October 26, 2022
Canada
1 review
0 helpful votes
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Cool
October 27, 2022

CoolhahahahahhahahshshshshshshshshsshHahshsndndnsnbsnsbdbdsbdbbddbbd

Date of experience: October 26, 2022
California
1 review
0 helpful votes
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Thought I was booking direct
November 25, 2022

Booking is complete but I thought I was booking direct with the hotel

Date of experience: October 26, 2022
Pennsylvania
1 review
0 helpful votes
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Great Booking Site
October 26, 2022

Quick and easy No problems encountered. Looking forward to our hotel stay.

Date of experience: October 26, 2022
GB
1 review
0 helpful votes
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Hotel accommodation
October 26, 2022

Booked post holiday can't describe experience because we are not staying there till November?

Date of experience: October 26, 2022
Canada
1 review
0 helpful votes
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Hotelsone
November 25, 2022

I cannot write a review for something in the future. After my stay in the hotel you can ask me

Date of experience: October 26, 2022
Canada
1 review
0 helpful votes
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Quick and easy
October 26, 2022

A few clicks and my team was booked. Confirmation sent immediately.

Date of experience: October 26, 2022
New Mexico
1 review
0 helpful votes
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Close, but no cigar
November 25, 2022

The dates on the confirmaton are wrong. I made them with a human over the phone, so I think the hotel has the right dares, but I will call and confirm. Once again, the Intardnet proves to be garbage designed by hoopleheads.

Date of experience: October 26, 2022
Louisiana
1 review
0 helpful votes
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Quick and East
October 26, 2022

I went to the hotel web site, checked availability for the days I needed, and booked the reservation.

Date of experience: October 26, 2022
Canada
1 review
0 helpful votes
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Good
October 26, 2022

Good service, although it did not give me the option to collect my government discount at the time of booking

Date of experience: October 26, 2022
GB
1 review
0 helpful votes
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Very smooth process
October 26, 2022

It all went very well end-to-end - no issues whatsoever. I was able to book what I wanted and received the confirmation almost instantly.

Date of experience: October 26, 2022
Canada
1 review
0 helpful votes
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You should not in anyway disguise that you are a third party site - I am disapointed and will never use your site again

Date of experience: October 26, 2022
Canada
1 review
0 helpful votes
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Merci
October 26, 2022

J'ai reçu le service. Tout s'est bien passé. Rien de négatif à mentionner.

Date of experience: October 26, 2022
Florida
1 review
0 helpful votes
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Easy
October 26, 2022

Easy navigation and selection. The minimum character count is annoying though.

Date of experience: October 26, 2022
GB
1 review
0 helpful votes
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Booking was a nightmare
November 25, 2022

I had an absolute nightmare booking this hotel but persevered only because we have a conference event at the hotel, and I couldn't find another way to book it!

Had to call twice in the end.
Tried to book online - put payment info in twice and they system gave no response - I'd authorised the payment through my banking app but the system just hung. I didn't tell me what was happening. After trying twice, I called Hotels One.
First time I spend half an hour on the phone and was basically told to call my bank or the hotel directly (they couldn't give me a number for the hotel and it isn't on the website either!) - second time ended up using a different bank card - I wanted to book over the phone but the price was and extra £40!

I would not book again - way too much hassle.

Date of experience: October 26, 2022

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hotelsone.com
Laredo, TX, United States