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Hopper Reviews Summary
Hopper has a rating of 2.6 stars from 3,445 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Hopper most frequently mention customer service, price freeze and phone number. Hopper ranks 11th among Travel Deals sites.
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Would give five stars but my ticket price dropped (prior to COVID-19) almost 400 and I haven't seen or heard of any price guarantee credits.
I highly recommend getting a customer service line! The articles don't answer or resolve all issues. It's frustrating. Please add a contact number to your site.
I had the best customer service with this app! Thank you for everything!
Nunca había tenido descuentos en muchos de mis viajes como ahora con Hopper,espero no sea la última vez que reservo con ellos!
Until recently the app worked great on my iPhone & iPad both with the current iOS & app update. For a couple of weeks my iPad gets a server error & is unable to access the app but on my iPhone it works normally. Uninstalled & reinstalled the app...still unable to access the app. Was unable to contact App Support & have the latest app update...not working on my iPad Mini 5th Generation.
When a flight was less expensive they gave me $5. pretty sweet.
Hopper is my go-to, for domestic and international flights! I know I've saved tons of money thanks to them
I always find the cheapest flights on hopper, every single time. I love it!
Corona virus screw it round trip Chicago to Vegas last minute trip $47 awesome.
I LOVE this app. I love that it gives you so many airline's prices to compare. It also watches your travel dates and let's you know when the prices are the best. I recommend this to anyone who likes to travel.
Whenever a trip is being planned hopper is always how I find the best deals.
Recently I paid for the price freeze. When I went to book the flight the price freeze stopped going through and my flight was up $200. What was the point then?
The more frustrating part is that it is very difficult to get in touch with hopper. No phone number, and nobody to talk to on the app at the time.
So all in all, a really good app but a little more interaction with the people at hopper would be very helpful.
Hopper probably has to be one of the best flight apps ever! I use it all the tome and I'm constantly going somewhere !
Quick way to get discounted tickets anywhere or anytime in the USA. Very pleased with the ease and info offered.
Hopper was easy to use and found a great deal for me
Great price never would have found this without hopper app
I would book through normal airplane apps like the originals a spirit JetBlue ect. Everytime u book with hopper THERES ALWAYS A Savings!!!!
Very happy to have been introduced to this app! It was very helpful and buying a cheaper airline ticket was a plus!!
All in all the app is easy to use. ..But there needs to be more info on details about redeeming Price freeze credits. I had many questions that were not answered by the FAQs and there is not a way to get a hold of a real person., believe me I tried.
I've been using Hopper for the past 3-4 years and it never fails me. Super easy and finds the best flight prices for you!
I've used hopper a few times now and so far I've had an amazing experience every time!
From the business
Hopper predicts prices with 95% accuracy up to 1 year in advance. No ads, no spam, no stress — just accurate predictions and the easiest way to book and save.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members