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Hopper Reviews Summary
Hopper has a rating of 2.6 stars from 3,445 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Hopper most frequently mention customer service, price freeze and phone number. Hopper ranks 11th among Travel Deals sites.
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Très utile et semble fiable. J'ai fait une recherche et ça m'a donner le prix le moins dispendieux comparé à différents autres site!
Won't open. Just a bright white, blank screen. However, may work great as a flashlight.
It was great to see the rate lower as the app said it would
Love it! Last 3 months i have traveled in 4 differe t countries and helped me to find the cheapest flights which saved me money... thanks hopper
I love it. Way better than any other travel app I've used so far.
At first the destinations I was looking for would not populate, but after uninstalling and reinstalling it worked. Easy and fast way to check prices.
Have yet to book a trip but love looking at the trips I could take and how low prices can get. Definitely a good resource!
He viajado más con los precios que me han ofrecido
I have only used this app for 5 days. It is very easey to work with. I love how it will check for even better deals. What a pleasant surprise!
Enjoy the timely updates when n prices change. Didn't buy through the apps links but used to watch progress prior to buying direct from airlines
I love that this app monitors best options for my desired destinations.
I like the fact that they send you constant updates on a flight that maybe way in the future.
Superbe app. Enfin je peux voir facilement quand voyager, qu'elle est le meilleur jour et surtout le meilleur prix. Merci, grâce à vous j'ai pus économiser sur mon dernier voyage en Guadeloupe et vais sauver sur mes prochains aussi.
Found me a flight way cheaper then I was looking g at before getting hopper.
First time using, excited that we were able to quickly get signed up and make flights for 5 of us for a future family vacation. Total of 13 of us going after all of the world settles down. Can't wait! Thanks Hopper!
I use this app to reserve my flight, view the attendance of flights, choose the great flight, compare the layover of different flight. It's an amazing apps and hat I recommend to use before traveling.
I am very experienced at searching for airfare and this is the best place to go. They search hundreds of sites for you and put all the best prices right here for you.
Can guys add a tab where I can find all of my previous trips. Thank you!
I used the app for the first time to book a trip for my wife and me. I realize that there is a pandemic right now but not having an email address or phone number to even attempt to contact hopper is ridiculous. I've tried to cancel my flight twice, both times it says I've canceled my flight and they will contact me soon. The first time I tried to cancel the flight is over two weeks ago and then again last night. These flights were over 1K each and while I relied I may not get all of that back they haven't even tried reaching out to me. The flight took off Sunday night without us on it clearly but hopper definitely did not cancel our flights. I will never use this app again and pray I can get some money or credits back. Lesson learned I should have searched their reviews harder.
The reservation is A-S7F3GG
So why does that mean? Are you going to try and get my money back? I appreciate your responses but they don't have much substance. Are you able to email me details about what your going to do?
Update** I was contacted today and notified that my money will be refunded. I realize they are doing their best but I would suggest planning for high volume and being better prepared to get some kind of contact out to their clients a little faster. I have to say my earlier words that I will
Never use them again, I would give them another shot.
I've been in contact with airlines and tried to get in contact with hopper. Two of my flights have been canceled by the airline, and I canceled the third with the promise that hopper will be able to give me travel credit. It's been already 3 days since I messaged them and nothing. If I could find a customer service number to call that would be perfect, but unfortunately it seems like that's nonexistent. Even my messages from March 15 have no response.
UPDATE:
Changed 1 star to 3 stars
Shortly after this review, I was able to get in contact with two employees who were very helpful and prompt. So, thank you to the two of them for indulging me.
From the business
Hopper predicts prices with 95% accuracy up to 1 year in advance. No ads, no spam, no stress — just accurate predictions and the easiest way to book and save.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members