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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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When submitting a job to get company recommendations, be prepared to get multiple phone calls and emails even if you do not select to get an estimate. I had to change my number in the program due to so many calls from companies. It got overwhelming. I wanted to look at companies and do my research before getting inundated with calls.
Two hours prior to my appointment which was set ten days earlier I received an email that their tech had canceled the appointment. I was offered an alternate date. Response to this email will not go through I suppose they don't want to hear back from you.
I expected a company like this to have a backup tech just in case of emergency. This was my first experience with them and will be my last.
These guys are fantastic. Hard workers and very friendly. We highly recommend them. Thank you, Joe.
Helped us find a bathroom remodel company that would be a good fit for what I was looking for! Very impressive and quality of work The Frei guys and their ratings were great!
This company give me an estimate said they would do the work never showed up, only answered the phone twice after the estimate was given. The response was I'm sorry but the injectors in my truck blew out but I will do the work, and I haven't heard from him since. I do not recommend this company!
Sent in my request for a tree company to cut some dangerous trees in our RV park. Greenleaf Tree Service responded in less than 15 minutes. He gave me a quote and a time, and after other quotes they were the best. Thank you
Listened and had great suggestions. As part of the job, I needed a steel bar fabricated. He got on the phone with measurements and installed it the next day
Priced around- liked the phone conversation- hired Adam
Home Advisor/Angi recommended AGS for my countertop needs and I couldn't be happier with the choice. I'm going to ask Home Advisor/Angi first for my next home improvement project.
John was great to work with. Very attentive and professional. Bid came in quickly and work was performed on time
Quick and easy to use. Trustworthy worker. I've not used Angi before but I use this service again if needed.
It was great...Everything was very professional from the beginning until the end. A good price and quality work.
Professional, on time, and quality work. I will definitely use Andrew again.
Replace 2 integrated light fixture which no longer worked with regular led fixtures. One in office and one on porch.
I have used home advisor several times and I have always been happy with the choice of pros and the people I ended up hiring. All have been amazing. Great service, great work.
I was happy with my experience with Josh. Timely, thorough, great job!
I couldn't have been more happy with the job. They came on time, we're very friendly and did a great job.
After submitting an emergency request to fix a leak at 10pm, I had a qualified plumber ready to visit by 10am the next morning. The plumber was thoughtful, worked quickly, and solved my leak the same day.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members