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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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We have been using this company for gutter cleaning of our home and they are, by far, the best! They returned our call to schedule the work within 24 hours. A team of three men (including Cesar) were professional, efficient, and bagged all debris from gutters. Additionally, they blew all debris that fell on our deck, umbrella, steps and even raked surrounding debris that had fallen in the yard. Bonus….they even repaired a loose rain gutter! Wonderful crew, company, and would highly recommend East Gutters.
Barbara L.
They just sell your information and you will now get calls EVERY DAY about home improvement needs. It's been over a month since my plumbing needs that been resolved yet still get calls and emails. HATE this company with a passion and tell anyone I know to avoid HomeAdvisor.
This was a significant investment for us, but one that was competitively offered. Mike and his crew were prompt, efficient, thorough, and completed the work in two days. The crew left our pool and surrounding landscape in good condition. I would recommend Desert Mesa Pools services to anyone needing pool deck repair.
The best and most efficient and professional guys you could meet. Show up and and get the job done. Call them first!
Bill gave me a call when he was on the way. Had everything needed to complete the project. Only took an hour of so to make sure everything was working properly. Veteran owned company!l Highly recommend this company
Force Ready LLC service is outstanding. The company provides excellent customer service. The work they provided to remove asbestos is extremely efficient and thorough at every level of the process. Highly recommend Force Ready LLC.
HomeAdvisor/Angi has changed over past 2 years. I personally use in a crunch when no other options available due to growing pains within the company. Wish them well in future growth and success to come.
Core values of customer service, as with any merger/acquisition will have "growing pains"
Appreciate what you do and would further appreciate more resources being directed into customer service both on the client and vendor side.
Happy with all services provided by HomeAdvisor except I keep getting billed $19.99 on my Credit card for some program they have that I don't want and did NOT sign up for. I'm tried of calling every time I see it on my Credit Card statement. Please remove that fee for (Flat rate service I think) from my account. Thank you for your prompt attention on this matter.
Needed a minor repair on roof. Showki inspected roof and found the problem quickly. He examined whole roof and did not give any sales pitch of you need this or that. Next day when repair was scheduled, Blake came out and did repair. He gave me a detailed description of the repair. Everyone at Peerless I spoke with, from the time I was called till the time repair was complete I found to be very pleasant. Completely satisfied with them.
Very happy with the work done. Extremely professional! Grateful for the recommendation! I'm very confident in the job that was done that it will remedy my problem with water intrusion.
Would definitely recommend came on time took only two hours to fix and repair door. They were clean and efficient went the extra mile to cover the damage with paint.
I chose Splish & Splash because very small company and better service. You deal with the owner.a very nice guy to work with!
Had tuck pointing done on my brick house. Fantastic job, great clean very professional. I would highly recommend Josh for any of your masonry needs. Very reasonably priced also.—Dan Wood
Eddie Bango is amazing! The quality of his work is incredible! He is a man of his word! He is skilled in block work and stucco.
The fence guy proved to show great craftsmanship in repairing my 17 year old vinyl fence, at a reasonable cost. I am very appreciative without any complaints. Again, thank you!
Angi home advisor apparently put me on revolving charge for a one time 2 hr job! I paid for 4 hrs!
Now they fraudulently charged my card as revolving payment! My bank has to wait for charge to clear before disputing! Great while my account is overdrawn!
I call customer service HomeAdvisor the guy was hard to understand and he told me he was at home with no supervisor? Really? He wouldn't help and wanted me to prove it was fraudulent so I called my bank! What an awful experience! I hope I can save one person from being screwed by Home advisor and Angi! They stopped caring and customer service is a guy at home alone with no experience and it was obvious he was told to have customer email if he can't get rid of you! Then he had audacity to tell me to not cus. Fu__ k. Y_ u!
Danny Lyles came out and and installed our dishwasher and fixed the leak the previous installers had caused. He did such a great job we had him come back out to fix an outside leak. He worked very hard and got the job done quickly. He is very fair and honest.
Needed tree trimmed. Angi quickly gave me a service that came the very next day to do the job. Price was reasonable, and very efficient. Would recommend Angi to help get any service you need.
All Seal Exteriors (ASE) subcontracted my pool resurfacing. The work performed was of VERY POOR quality there are numerous FLOOR STAINS, and the crew negligently dumped blue plaster waste materials all over my yard. The dumping of plaster waste materials killed the vegetation in numerous places in my yard and left blue waste material stains everywhere. Also, while ASE's subcontracted team was mixing the Azure Gem Pool Plaster in my Driveway, their powder floated through the air and coated my next door neighbor's $85K Pickup Truck which was parked in his driveway only 2-3 feet away from where ASE had decided to parked their plaster mixing truck. My neighbor unfortunately noticed the damage to his truck towards the middle of the job when the ASE crew was halfway through mixing plaster next to his truck. My neighbor told ASE's crew "hey! You are damaging my Truck's paint!" – they responded by saying "we know"…. And they just kept mixing and did not move their mixing truck. My neighbor then immediately moved his truck but by then the damage had been done. The contamination of plaster dust has left a rough sandy texture all over the hood, sides and roof of his truck. The paint of his truck has been damaged and it feels like sandpaper. The ASE crew acted with complete negligence and disregard for both my property and the neighbor's automobile.The pool stair cap tiles that ASE was contracted to install completely fell off after install. When I complained about this, ASE subcontractors accused me of "pulling all the cap tiles off" of my own pool stairs! Finally, ASE's installer physically installed a pool light and a new transformer for the light but he hooked up the wiring BACKWARDS which burned out the brand new transformer, the brand new light and tripped the breaker on my electrical panel. I had to hire an electrician to diagnose and fix the problem. My resurfaced pool by ASE has numerous stains, looks HORRIBLE and was never completed after 7 MONTHS.
The review was very specific but at the same time very easy to use. It was short & sweet! Any longer and I wouldn't have wanted to fill out the survey.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...

