HomeAdvisor (Powered by Angi)

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HomeAdvisor (Powered by Angi)

3.0

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HomeAdvisor (Powered by Angi) Reviews Summary

The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.

This summary is generated by AI, based on text from customer reviews

service
618
value
541
shipping
130
returns
170
quality
491
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New Jersey
1 review
0 helpful votes
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We have been using this company for gutter cleaning of our home and they are, by far, the best! They returned our call to schedule the work within 24 hours. A team of three men (including Cesar) were professional, efficient, and bagged all debris from gutters. Additionally, they blew all debris that fell on our deck, umbrella, steps and even raked surrounding debris that had fallen in the yard. Bonus….they even repaired a loose rain gutter! Wonderful crew, company, and would highly recommend East Gutters.
Barbara L.

Date of experience: June 6, 2023
Georgia
1 review
0 helpful votes
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They just sell your information and you will now get calls EVERY DAY about home improvement needs. It's been over a month since my plumbing needs that been resolved yet still get calls and emails. HATE this company with a passion and tell anyone I know to avoid HomeAdvisor.

Date of experience: June 6, 2023
Arizona
2 reviews
0 helpful votes
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Desert Mesa Pool Service review
June 3, 2023

This was a significant investment for us, but one that was competitively offered. Mike and his crew were prompt, efficient, thorough, and completed the work in two days. The crew left our pool and surrounding landscape in good condition. I would recommend Desert Mesa Pools services to anyone needing pool deck repair.

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Date of experience: June 2, 2023
Georgia
1 review
0 helpful votes
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The best and most efficient and professional guys you could meet. Show up and and get the job done. Call them first!

Date of experience: May 25, 2023
Tennessee
1 review
0 helpful votes
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Bill gave me a call when he was on the way. Had everything needed to complete the project. Only took an hour of so to make sure everything was working properly. Veteran owned company!l Highly recommend this company

Date of experience: May 21, 2023
New York
1 review
0 helpful votes
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Force Ready LLC service is outstanding. The company provides excellent customer service. The work they provided to remove asbestos is extremely efficient and thorough at every level of the process. Highly recommend Force Ready LLC.

Date of experience: May 21, 2023
Kentucky
1 review
2 helpful votes
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HomeAdvisor/Angi has changed over past 2 years. I personally use in a crunch when no other options available due to growing pains within the company. Wish them well in future growth and success to come.

Core values of customer service, as with any merger/acquisition will have "growing pains"

Appreciate what you do and would further appreciate more resources being directed into customer service both on the client and vendor side.

Date of experience: May 18, 2023
Florida
2 reviews
0 helpful votes
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Happy with all services provided by HomeAdvisor except I keep getting billed $19.99 on my Credit card for some program they have that I don't want and did NOT sign up for. I'm tried of calling every time I see it on my Credit Card statement. Please remove that fee for (Flat rate service I think) from my account. Thank you for your prompt attention on this matter.

Date of experience: May 15, 2023
New Jersey
1 review
0 helpful votes
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Needed a minor repair on roof. Showki inspected roof and found the problem quickly. He examined whole roof and did not give any sales pitch of you need this or that. Next day when repair was scheduled, Blake came out and did repair. He gave me a detailed description of the repair. Everyone at Peerless I spoke with, from the time I was called till the time repair was complete I found to be very pleasant. Completely satisfied with them.

Date of experience: May 13, 2023
Florida
2 reviews
0 helpful votes
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Weatherproof
May 14, 2023

Very happy with the work done. Extremely professional! Grateful for the recommendation! I'm very confident in the job that was done that it will remedy my problem with water intrusion.

Date of experience: May 12, 2023
New York
1 review
0 helpful votes
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Easy and fast
May 13, 2023

Would definitely recommend came on time took only two hours to fix and repair door. They were clean and efficient went the extra mile to cover the damage with paint.

Date of experience: May 11, 2023
Florida
1 review
0 helpful votes
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Worked out good!
May 10, 2023

I chose Splish & Splash because very small company and better service. You deal with the owner.a very nice guy to work with!

Date of experience: May 10, 2023
Massachusetts
1 review
0 helpful votes
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Had tuck pointing done on my brick house. Fantastic job, great clean very professional. I would highly recommend Josh for any of your masonry needs. Very reasonably priced also.—Dan Wood

Date of experience: May 9, 2023
Florida
1 review
0 helpful votes
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Eddie Bango is amazing! The quality of his work is incredible! He is a man of his word! He is skilled in block work and stucco.

Date of experience: May 8, 2023
Nevada
1 review
0 helpful votes
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The fence guy proved to show great craftsmanship in repairing my 17 year old vinyl fence, at a reasonable cost. I am very appreciative without any complaints. Again, thank you!

Date of experience: May 8, 2023
Minnesota
1 review
0 helpful votes
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Angi home advisor apparently put me on revolving charge for a one time 2 hr job! I paid for 4 hrs!
Now they fraudulently charged my card as revolving payment! My bank has to wait for charge to clear before disputing! Great while my account is overdrawn!
I call customer service HomeAdvisor the guy was hard to understand and he told me he was at home with no supervisor? Really? He wouldn't help and wanted me to prove it was fraudulent so I called my bank! What an awful experience! I hope I can save one person from being screwed by Home advisor and Angi! They stopped caring and customer service is a guy at home alone with no experience and it was obvious he was told to have customer email if he can't get rid of you! Then he had audacity to tell me to not cus. Fu__ k. Y_ u!

Date of experience: May 6, 2023
Mississippi
1 review
0 helpful votes
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Danny Lyles came out and and installed our dishwasher and fixed the leak the previous installers had caused. He did such a great job we had him come back out to fix an outside leak. He worked very hard and got the job done quickly. He is very fair and honest.

Date of experience: May 6, 2023
Ohio
1 review
0 helpful votes
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Fast service
May 6, 2023

Needed tree trimmed. Angi quickly gave me a service that came the very next day to do the job. Price was reasonable, and very efficient. Would recommend Angi to help get any service you need.

Date of experience: May 5, 2023
Florida
1 review
0 helpful votes
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All Seal Exteriors (ASE) subcontracted my pool resurfacing. The work performed was of VERY POOR quality there are numerous FLOOR STAINS, and the crew negligently dumped blue plaster waste materials all over my yard. The dumping of plaster waste materials killed the vegetation in numerous places in my yard and left blue waste material stains everywhere. Also, while ASE's subcontracted team was mixing the Azure Gem Pool Plaster in my Driveway, their powder floated through the air and coated my next door neighbor's $85K Pickup Truck which was parked in his driveway only 2-3 feet away from where ASE had decided to parked their plaster mixing truck. My neighbor unfortunately noticed the damage to his truck towards the middle of the job when the ASE crew was halfway through mixing plaster next to his truck. My neighbor told ASE's crew "hey! You are damaging my Truck's paint!" – they responded by saying "we know"…. And they just kept mixing and did not move their mixing truck. My neighbor then immediately moved his truck but by then the damage had been done. The contamination of plaster dust has left a rough sandy texture all over the hood, sides and roof of his truck. The paint of his truck has been damaged and it feels like sandpaper. The ASE crew acted with complete negligence and disregard for both my property and the neighbor's automobile.The pool stair cap tiles that ASE was contracted to install completely fell off after install. When I complained about this, ASE subcontractors accused me of "pulling all the cap tiles off" of my own pool stairs! Finally, ASE's installer physically installed a pool light and a new transformer for the light but he hooked up the wiring BACKWARDS which burned out the brand new transformer, the brand new light and tripped the breaker on my electrical panel. I had to hire an electrician to diagnose and fix the problem. My resurfaced pool by ASE has numerous stains, looks HORRIBLE and was never completed after 7 MONTHS.

+9
Date of experience: May 3, 2023
North Carolina
1 review
0 helpful votes
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Short & Sweet!
May 1, 2023

The review was very specific but at the same time very easy to use. It was short & sweet! Any longer and I wouldn't have wanted to fill out the survey.

Date of experience: May 1, 2023

From the business

HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...


homeadvisor.com
Founded in 1999
Golden, Colorado, United States
+360
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