HomeAdvisor (Powered by Angi)

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of HomeAdvisor (Powered by Angi)

HomeAdvisor (Powered by Angi)

2.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate HomeAdvisor (Powered by Angi)?
grey stargrey stargrey stargrey stargrey star

HomeAdvisor (Powered by Angi) Reviews Summary

The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.

This summary is generated by AI, based on text from customer reviews

service
619
value
542
shipping
130
returns
171
quality
492
This company does not typically respond to reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow Armernola S.
Unfollow Armernola S.
Share Review
Report Review

Very satisfied!
May 1, 2023

Very satisfied with services, professionalism, on-time work and completion of same by Rodrigo's Painting 1.

Date of experience: April 29, 2023
Georgia
1 review
0 helpful votes
Follow Tom M.
Unfollow Tom M.
Share Review
Report Review

House wash
April 30, 2023

Great job. Took his time to do job right. Reasonable price for job. House looks great and pollin gone

Date of experience: April 28, 2023
New Jersey
1 review
0 helpful votes
Follow Frances M.
Unfollow Frances M.
Share Review
Report Review

Professional & prompt service to prevent a greater problem from occurring. Problem solved.very pleased.

Date of experience: April 28, 2023
Maine
1 review
0 helpful votes
Follow Michael B.
Unfollow Michael B.
Share Review
Report Review

Roof replacement
April 29, 2023

Great experience with Leneva Home Improvement. From initial contact to finished product, great customer service and excellent results. Willing to work with us on cost and materials and came in under the estimate ultimately. I would highly recommend Leneva.

Date of experience: April 28, 2023
Utah
1 review
0 helpful votes
Follow Say H.
Unfollow Say H.
Share Review
Report Review

I have used HomeAdvisor 15 different times. Every time I go to the website, it asks for a different password and login. When I need help it says it will email me but it never does. Home advisor used to list six properties that I could choose from a drop-down list to show where my next project is located. I can't seem to get to that anymore.

Date of experience: April 25, 2023
Maryland
1 review
0 helpful votes
Follow Kenneth B.
Unfollow Kenneth B.
Share Review
Report Review

Check out all that they suggested and if the fit isn't right ask for more referrals. Get what you want.

Date of experience: April 22, 2023
New York
1 review
0 helpful votes
Follow tomkat p.
Unfollow tomkat p.
Share Review
Report Review

Doesnt get any easier. I called, Sue answered, and I felt right at home with her. She scheduled Matt to come and his ideas/suggestions were on target. The installers came and accessed the situation worked great together. Attention to detail, trained well. Reynolds should be proud of their ownership of this company. No need to shop around.

Date of experience: April 20, 2023
Missouri
1 review
0 helpful votes
Follow WILLIAM D.
Unfollow WILLIAM D.
Share Review
Report Review

I HAVE USED ANGI LIST IN THE PAST AND I AM ALWAYS AMAZED AT THE QUALITY OF WORK I FIND ON THEIR SITE.
I WOULD LIKE TO TAKE THIS TIME TO SAY "THANK YOU ANGI" YOU HAVE GIVEN ME PEACE OF MIND.KEEP UP THE GOOD WORK.

Date of experience: April 17, 2023
California
1 review
0 helpful votes
Follow Sean M.
Unfollow Sean M.
Share Review
Report Review

Henry was great! Super helpful and made sure I liked what I got! Very professional and would highly recommend.

Date of experience: April 14, 2023
Pennsylvania
1 review
0 helpful votes
Follow Brad F.
Unfollow Brad F.
Share Review
Report Review

Everything is in one place
April 14, 2023

This was my first time using Home Advisor. I was able to find multiple providers in a short amount of time. All the places I contacted made contact within 1 business day. The provider I chose was very good and I was able to use the ratings provided to make my decision.

Date of experience: April 14, 2023
Tennessee
1 review
0 helpful votes
Follow Jim V.
Unfollow Jim V.
Share Review
Report Review

SCAM BUSINESS
April 12, 2023

These people are nothing but a scam. DO NOT waste your time this whole company needs to be SHUT DOWN! They don't tell you anything and when you try to cancel they DO NOT cancel it and they STILL CHARGE YOU after you canceled. This is completely unacceptable.

Date of experience: April 12, 2023
New York
1 review
0 helpful votes
Follow Raphael G.
Unfollow Raphael G.
Share Review
Report Review

Stone & Brick Company
April 12, 2023

Help me find a suitable knowledgeable company to work on my brick & stone project. Greatly appreciate their help & support.

Date of experience: April 12, 2023
New York
1 review
0 helpful votes
Follow Diane D.
Unfollow Diane D.
Share Review
Report Review

Painter issue
April 5, 2023

Requested a painter from Angie/Home advisor. After 2 cancels arrived & prepped the walls. Left after 3-4 hours of work. After canceling 2 more times, he returned & painted one hall wall & bathroom & left. He Never returned.
I called Angie multiple times regarding this issue. They settled for 1/2 the quoted rate which I paid.
Two months later, I started receiving bills from Affirm - Angie's billing service for the the partial amt. Called Angie again, they stated they cleared this up.
Now it's 6 months- again receiving phone calls again from Affirm for over the full amt. Originally quoted.
Just got off the phone with another CS rep from Angie - who again informed me she would take care of it & send me a confirming email. But again- Nothing.
What is wrong with this Company?

Date of experience: April 5, 2023
Colorado
1 review
0 helpful votes
Follow saul m.
Unfollow saul m.
Share Review
Report Review

You guys are terrible you guys hire criminals to work for you guys there is a guy who's taking the money from home owners and not paying any subcontractors money he runs and disappear with the money crooked guy working from home advisor Jeffrey Herrick

Date of experience: April 3, 2023
California
1 review
0 helpful votes
Follow Kathie B.
Unfollow Kathie B.
Share Review
Report Review

GM TILE + STONE
April 5, 2023

Greg of GM Tile + Stone is a true professional and a gem of a tiler. He was very creative when he replaced two existing tile murals on my patio stucco walls. The replacement murals were not the same size as the former murals. The former murals were custom sized. I wanted to keep the existing tile 'frames'; therefore Greg suggested several alternatives to add to the new murals. Fabulous results! Greg is very tidy with his clean-up at the end of the day(s). I am looking forward to future projects with Greg of GM TILE + STONE. I definitely would recommend Greg for any tile projects. You will not be disappointed.

Date of experience: April 3, 2023
Ohio
2 reviews
0 helpful votes
Follow JOHN V.
Unfollow JOHN V.
Share Review
Report Review

Angi...Home Advisor recommended R & K Handyworks, LLC out of Lake City, FL - Do Not Call Them.

Richard came to my home, priced projects, had me purchase needed wood for 3 sets of stairs to be delivered; He came the first Thursday to work on steps that needed some repair, but had to leave early to take his daughter to the doctor. Scheduled a follow-up day to come back and was ill with the flu, rescheduled for the following Thursday, but had to take his daughter to the Emergency Room, Rescheduled for the following Thursday, but his legs hurt so he couldn't come out to do the stairs, (this man is an adult in his twenties), rescheduled for yet another day the next Thursday, guaranteed by Angi, that he would be here, I have the wood for the job, and he still hasn't shown up. No Call, no explanation.
Extremely Poor handyman, Not Recommended.

Date of experience: March 31, 2023
Minnesota
1 review
0 helpful votes
Follow David D.
Unfollow David D.
Share Review
Report Review

Exteriors Unlimited to the rescue
March 27, 2023

Exteriors Unlimited can match the workmanship of any other 5 star roofer. They were able to professionally accommodate an unexpected change in scope at low cost due to rot on trim and on siding while also giving me a beautiful new roof constructed by the book and at reasonable cost and at very low interest. They'll also give you something very few roofers are willing to provide: Flexibiilty! I needed that in spades with this unexpected house project and Chad from Exteriors Unlimited came through big time. I am fully satisfied with my results and confident that anyone else would be as well.

Date of experience: March 26, 2023
Texas
1 review
0 helpful votes
Follow Tammy R.
Unfollow Tammy R.
Share Review
Report Review

I am to have my lawn mower serviced at 11:00 on 3/26. The service person did not show and no one called to tell me they decided to change the appointment to 1:00 pm the same day. I received the runaround and was disconnected a few times and finally, Michael from customer service stated the service person would be here at 1:00. I find this company to be unprofessional and untrustworthy. I will write another review to tell what my experience was after I received the service for the lawn mower.

Date of experience: March 26, 2023
California
1 review
0 helpful votes
Follow Doug E.
Unfollow Doug E.
Share Review
Report Review

All American Paving
March 26, 2023

Bill at All American Paving was very responsive and thoughtful when he was asked to come to our house to look at a patio expansion project. He arrived a few days later with his crew and did the work in a workmanlike fashion. It was accomplished in a single day's time. Very polite and skilled at what they did.

Date of experience: March 25, 2023
California
1 review
0 helpful votes
Follow Rick G.
Unfollow Rick G.
Share Review
Report Review

Great
March 22, 2023

Very professional and excellent work performance. Arrived on time and got to work immediately! Very happy with his work!

Date of experience: March 22, 2023

From the business

HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...


homeadvisor.com
Founded in 1999
Golden, Colorado, United States
+360
See all photos