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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Very satisfied with services, professionalism, on-time work and completion of same by Rodrigo's Painting 1.
Great job. Took his time to do job right. Reasonable price for job. House looks great and pollin gone
Professional & prompt service to prevent a greater problem from occurring. Problem solved.very pleased.
Great experience with Leneva Home Improvement. From initial contact to finished product, great customer service and excellent results. Willing to work with us on cost and materials and came in under the estimate ultimately. I would highly recommend Leneva.
I have used HomeAdvisor 15 different times. Every time I go to the website, it asks for a different password and login. When I need help it says it will email me but it never does. Home advisor used to list six properties that I could choose from a drop-down list to show where my next project is located. I can't seem to get to that anymore.
Check out all that they suggested and if the fit isn't right ask for more referrals. Get what you want.
Doesnt get any easier. I called, Sue answered, and I felt right at home with her. She scheduled Matt to come and his ideas/suggestions were on target. The installers came and accessed the situation worked great together. Attention to detail, trained well. Reynolds should be proud of their ownership of this company. No need to shop around.
I HAVE USED ANGI LIST IN THE PAST AND I AM ALWAYS AMAZED AT THE QUALITY OF WORK I FIND ON THEIR SITE.
I WOULD LIKE TO TAKE THIS TIME TO SAY "THANK YOU ANGI" YOU HAVE GIVEN ME PEACE OF MIND.KEEP UP THE GOOD WORK.
Henry was great! Super helpful and made sure I liked what I got! Very professional and would highly recommend.
This was my first time using Home Advisor. I was able to find multiple providers in a short amount of time. All the places I contacted made contact within 1 business day. The provider I chose was very good and I was able to use the ratings provided to make my decision.
These people are nothing but a scam. DO NOT waste your time this whole company needs to be SHUT DOWN! They don't tell you anything and when you try to cancel they DO NOT cancel it and they STILL CHARGE YOU after you canceled. This is completely unacceptable.
Help me find a suitable knowledgeable company to work on my brick & stone project. Greatly appreciate their help & support.
Requested a painter from Angie/Home advisor. After 2 cancels arrived & prepped the walls. Left after 3-4 hours of work. After canceling 2 more times, he returned & painted one hall wall & bathroom & left. He Never returned.
I called Angie multiple times regarding this issue. They settled for 1/2 the quoted rate which I paid.
Two months later, I started receiving bills from Affirm - Angie's billing service for the the partial amt. Called Angie again, they stated they cleared this up.
Now it's 6 months- again receiving phone calls again from Affirm for over the full amt. Originally quoted.
Just got off the phone with another CS rep from Angie - who again informed me she would take care of it & send me a confirming email. But again- Nothing.
What is wrong with this Company?
You guys are terrible you guys hire criminals to work for you guys there is a guy who's taking the money from home owners and not paying any subcontractors money he runs and disappear with the money crooked guy working from home advisor Jeffrey Herrick
Greg of GM Tile + Stone is a true professional and a gem of a tiler. He was very creative when he replaced two existing tile murals on my patio stucco walls. The replacement murals were not the same size as the former murals. The former murals were custom sized. I wanted to keep the existing tile 'frames'; therefore Greg suggested several alternatives to add to the new murals. Fabulous results! Greg is very tidy with his clean-up at the end of the day(s). I am looking forward to future projects with Greg of GM TILE + STONE. I definitely would recommend Greg for any tile projects. You will not be disappointed.
Angi...Home Advisor recommended R & K Handyworks, LLC out of Lake City, FL - Do Not Call Them.
Richard came to my home, priced projects, had me purchase needed wood for 3 sets of stairs to be delivered; He came the first Thursday to work on steps that needed some repair, but had to leave early to take his daughter to the doctor. Scheduled a follow-up day to come back and was ill with the flu, rescheduled for the following Thursday, but had to take his daughter to the Emergency Room, Rescheduled for the following Thursday, but his legs hurt so he couldn't come out to do the stairs, (this man is an adult in his twenties), rescheduled for yet another day the next Thursday, guaranteed by Angi, that he would be here, I have the wood for the job, and he still hasn't shown up. No Call, no explanation.
Extremely Poor handyman, Not Recommended.
Exteriors Unlimited can match the workmanship of any other 5 star roofer. They were able to professionally accommodate an unexpected change in scope at low cost due to rot on trim and on siding while also giving me a beautiful new roof constructed by the book and at reasonable cost and at very low interest. They'll also give you something very few roofers are willing to provide: Flexibiilty! I needed that in spades with this unexpected house project and Chad from Exteriors Unlimited came through big time. I am fully satisfied with my results and confident that anyone else would be as well.
I am to have my lawn mower serviced at 11:00 on 3/26. The service person did not show and no one called to tell me they decided to change the appointment to 1:00 pm the same day. I received the runaround and was disconnected a few times and finally, Michael from customer service stated the service person would be here at 1:00. I find this company to be unprofessional and untrustworthy. I will write another review to tell what my experience was after I received the service for the lawn mower.
Bill at All American Paving was very responsive and thoughtful when he was asked to come to our house to look at a patio expansion project. He arrived a few days later with his crew and did the work in a workmanlike fashion. It was accomplished in a single day's time. Very polite and skilled at what they did.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...

