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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Angie's List provided me with the names of 4-5 companies. We had 4 come for bids and picked the bid that best matched the service needed.
The recommendations made by HomeAdvisor were useful and helped me get the job done fast and at a reasonable price.
All communication involved in our inquiry and response was very professional and prompt.
So glad to Find Angi's List! So helpful when trying to find out information for all your Home Projects!
I have used Home Advisor for 2 entirely different project needs in the past couple of years and was connected with 2 very competent professionals. I will definitely use HA again in the future.
Too much info needed. Redundant texts and reminders.
Al was terrific. Very accommodating. Floor looks beautiful.
I looked up another project and could not get it to understand what I needed. It wanted to redo my whole bathroom and then I was supposed to pay $25.
Process was simple - I chose electrician based on past reviews and was not disappointed.
Repair of seal for gas fireplace. Henry was on time and very informative about my system
Friendly but professional helped anyway he could. Went and got the paint we discussed which color worked best and he was correct. Will haveByron back for more work
Website contact. KMJ responded within 10 minutes. They came that day for an estimate. Began the job the next day.
Workman draped the floor in bathroom and completed project promptly.
Home Advisor was exceptionally helpful in helping me find the right company for my shower installation. The reviews and feedback on the website aided in my decision which worked out very well for me. I will definitely be using Home Advisor for future projects.
Heater's two gas flames were crossing over because motor was no longer working. System over 30 years old so replacement necessary said my $185 gas bill. My gas bill is now $45.
From Angi, we found a very good contractor, who did drywall/plaster work for us and also brought in a plumber to help with the project.
I did like the referral. What I don't like is having to agree to allow so many businesses to call me. I want to only choose the ones I want. Don't like to have to deal with phone calls and emails from four companies.
Also have problems logging in Every Time I log in.
Was contacted and work completed within a week. Can't ask for better than that. P
HomeAdvisor was quick to refer a couple services. This is actually the first time a follow through happened through the service. The last time I used the service communication was a bit unorganized.
Great experience! I got a great contractor with little effort.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members