On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Simple to use and great results. What I wanted was the options on available local talent. I got them.
Great - knew what he was doing Gave good adviceHad to make some adjustments to the job which he could do Easy to contact
I was very happy with the recommendation that you provided me with M&J Contracting. They are the best!
They were reasonably priced. The work was done promptly and with great results
It was very easy to set up the service I needed. Not long after my request, I got a phone call and emails from people/businesses ready to quote the job.
Handyman displayed ingenuity which was needed to accomplish both tasks
The guys were great. It's a job well done. They didn't leave a mess. They stayed in contact and they answered all my questions in a timely manner and with detail. Amazing group of guys and i greatly appreciate their service. I'm a VERY satisfied customer and would ABSOLUTELY hire them again and WILL be recommending them every chance I get
Went on the website, typed in bathroom remodel and immediately got several contractors to choose from. I requested a quote from the first two that had five stars and great reviews. We received quotes from both of those contractors, as well as a couple others that were personal recommendations from friends. We went with the one that sounded like a better fit for us based on a combination of taste level, cost, and professionalism. Our HomeAdvisor pick was a success! We will be using them again for future home improvements.
Our contractor did great work. I received a lot of phone calls after I had already made a decision.
On time, professional and cleaned up area. Reasonable price.
Several of the pros recommended were not good, either didn't show up, spent zero time to look at the job or extremely over priced. The final pro recommend was perfect and very happy with the work. Do not take only one quote. Was way over quoted on one and found a great pro for half the price.
I was quickly contacted by the roofing company. They continue to communicate me with me and were able to quickly do the job. The job was excellent and I would highly recommend the service.
I had a mold problem in my bathroom and had to have it gutted. Afterwards, I contacted HomeAdvisor for someone to install a new bathtub. In speaking to the customer service person, I was very clear about what needed done and they set up an appointment for me for the next week at what seemed like a good price. What they did was send one guy who had no idea he was to install a bathtub, he thought he was just doing some plumbing. He left, because obviously the job was a two person one. Upon calling HomeAdvisor afterwards, they were not helpful at all. All they did was give me a phone number of someone that MIGHT be able to help me. No apologies or anything. Really terrible experience so far.
I enjoyed the fact that I was not having to call around. Business were calling me.
I was looking for a reliable company to take down trees and this service helped me find about 5 different groups the second one who called hit my price range right on target
Aldin and his coworker painted my apartment on Monday March 28th and they were awesome. Very professional, excellent work and my husband and I are thrilled. We want him to come back and paint our kitchen.
Excellent, all around experience.
I was impressed by Marco's concern that I was satisfied.
It was great. Called and they called back the same day. Did the job the following week and got it done.
Skillcrafters, Inc. updated two bathroom in my forty year old home. I received many hours of personal consultation and recommendations on design using quality materials with access to multiple suppliers and vendors. When materials arrived, the work was completed quickly and efficiently. Mike Mueller, company president and project supervisorcame every day to inspect work in progress. All involved were dedicated to meeting my standards and doing quality work with minimal disruption to my household.
Too down and replaced wall mounted TV at agreed to time and price
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members