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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Home Advisor put me in touch with a professional within hours of my request. I have been very satisfied with the jobs I have had done, using Home Advisor.
Decided on one of the roofers that was listed on Angi. Had good experience with them but I continued to get phone calls for weeks! After job was completed even though I answered the first 20 calls and explained how the roofing job was finished.
After submitting our inquiry to Home Advisor we were contacted by All About the Yard, which turned out to be a good thing. It was good to get the referral.
He was upfront and honest to deal with. Had suggestions and told us what to expect. Some of it was delayed due to weather. Just working around that. He is not finished yet but am confident it will be finished to great satisfaction.
I wanted more information on the contractor that I hired before they came into my home as I am an elder female that lives alone. I googled the referred company and couldn't find it. The name seemed like a category not an actual company. I wanted to call the company directly and verify the contractor as I was having difficulty getting complete info from the contractor himself. Home Advisors didn't respond to my voice mail when their lines were all busy so I left my number for a call back. Still no response. Then I set up a chat; still no response. There is no excuse for such a blatant lack of service. I used Angi's List in Florida about 6 years ago and was very pleased. This acquisition of Home Advisors has destroyed Angi's reputation for me.
I have used Angie for several years. Great selection of contractors fair and honest
I have used home advisor 4 or 5 times each time i have gotten a good contractor.
Very positive experience. Everyone was very professional and work is top notch.
I had to do all the follow up. Contractors didn't contact me. I spent too much time on the phone with Home Advisor
Once I contacted home advisor that was my last search. They had contractors contacting me and all I had to do was sit back and sort through all their proposals
Every step was made easy and they have a sense of humor which was nice to see.
Awesome service. I will recommend them again for any future projects.
All went very smoothly and he was finished in less than 90 minutes.
Got a call from Home Advisor representative asking if he could provide my number to a contractor, which I agreed to.
Contractor called me within the hour and I scheduled an appointment for an estimate. He was prompt and provided great service and I will use his company again.
I googled "dishwasher repair near me" and Home Advisor website came up - I filled out my info and issue. These folks called me within 5 minutes of submitting my info! They arrived on time, exceptionally kind, professional, quick, yet thourogh - and the fee was totally reasonable! I would recommend them for any appliance service/repair to everyone!
I filled out a form for a local A/C, duct, dryer vent servicing company who apparently sold my information to Angie's List and Home Advisor. I did not visit home advisor. I got TEN $#*!ING calls from you guys trying to get in touch with my about projects I didn't even care about because the questionnaire on the local site was so misleading. 10. Ten calls. I did not even give my phone number to you guys. Pretty sure that considering you probably use an autodialer to reach my, it might be a violation of TCPA. So I will be looking into that.
Gave me 1 installer, who called me within 30 minutes.
Good experience, reviewed three companies, all three companies offered decent proposals.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members