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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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I inquired about professional drapery installation for 2 story windows on Mon and the expert received my information, we communicated directly and they were done that Wed am.
No intrusive emails or issues with using Angi. I will use again for future needs.
Three wonderful women put me at ease - I was embarrassed at how bad a situation they had to clean up- and did a wonderful job.
We have used Home Advisor to find a mover and a plumber. Both times Home Advisor came thru fir ys and saved us a lot if time.
HomeAdvisor was responsive in their efforts to find me a contractor for my project. I heard from them on a consistent basis until I was able to hire a company. I use them again for other projects.
We were happy with the quick response from Home Advisor with Company names for Deck Builders for us to contact. We would use them again when planning any future projects.
Fast website response and easy to use, information about contractors and reviews are very helpful.
Needed to have two paths of pavers built in our backyard. We were searching for contractors and ended up using one that contacted us--and quickly understood our needs.
I wanted weeds pulled and wood chips put down in my garden. Home advisor charged me $68 for my lawn to be mowed. I didn't need my lawn mowed. I tried to cancel the appointment for 2 days but no one answered the phone or my emails. When I finally got in touch with them to cancel, they charged me $15 for late cancellation. Don't deal with these people, they are scammers.
Angi was helpful in generating a list of capable competent contractors to help me with window, roof and driveway installs.
I submitted a request and within 10 minutes received a call from a company to schedule an estimate. Received estimate on Friday and work completed the next day.
They came when they said, was done quick for a good price
I contacted Angi and was given several options from several plumbers. After contacting them, I decided on one and approved the installation. Angi was quick to come up with several options and it is good to know they only recommend licensed personnel.
I have used home advisor I think this is the forth time for different projects
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...

