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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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You guys know your business, congratulations. The company that you sent to me is great. Soon as I posted the ad at 8:30 pm he called me. That shows that the guy wants to ear your business.
Thank You
After submitting request for bids thru HomeAdvisor, I got several callbacks quickly. Was much easier than trying to find and call all of these companies myself. All contacts were professional and courteous. Would definitely use again for other services and would recommend HomeAdvisor to anybody.
If you need an Electrician, I strongly suggest you get in touch with Krueger Electric. He is located in Queensbury, NY. Jonathan was very prompt and did not take even one break! He fixed my Casablanca ceiling fan in just minutes, while others suggested I just throw the fan away! In less than five hours, he fixed that fan; installed an on/off boiler switch; installed light for the garage attic; installed light switch for basement. Very friendly; kept it neat; very professional.
I am extremely pleased with the professional people who have completed the work that I needed. They have all explained what needed to be done and answered all my questions to my satisfaction.
I would know how to find a reputable company.
Angi made my task a lot easier.
Immediately contacted and project went great. Nice to have a follow-up to see how things went.
I was provided 5 companies to get quotes from, I got three quotes and all were very professional. I then chose the best fit for my project.
Got a number of contractors names that could do the job. Not all of them responded (not an issue), but enough did so I knew we were getting a decent outfit, availability and price.
They were able to contact a list of contractors that I needed for my project.
Had great customer service they called to make sure everything went as planed
Needed part of a tree top where limbs were partially dead cut down.
Ed Daley did a great job sealing my driveway!
He was reasonable in price, was very prompt And on time. I will always use home advisor for any project they find you good and honest people!
Sexton was on time with a fair price and was completed in one day. Sexton did a follow up on the next day to make sure everything was right and he sweep the yard really good for nails. Jon Sexton was on the site most of the time to make sure it was done right the first time.
Great help with finding a decent roofer. They were very professional and helpful.
Easy to use even seniors can use it. Home advisor takes all the work out of it. They find several contractors to choose from. There rateings to help
Good. I was able to get two quotes. However, I expected to get more. But I was able to find help
On time and very professional. Did a thorough inspection of my home. I am very pleased.
I needed to update to a hard wired smoke detector system in a house that I'm selling. Of three electricians I contacted, the one from Angi was the only one who responded. He was great.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...

