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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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I still have things to complete this repair. I now have a list of companies to choose from.
Set up on the wall it was great work it was awesome he was very
Landen Mount Excavation & Landscaping did an outstanding job at completing a switchback on a hill with a 50 degree grade. Landen completed the project in a timely manner at budget. Whatever I requested Landen was up to the task and completed what needed to be done to make the trail functionable for a John Deere Gator to climb. This was not an easy task, many contractors elected not to bid on the project due to the difficulty. Landen kept to his word and meeting contract requirements and took on the project as a challenge.
Landen was very easy to work with and did an excellent job. Thanks!
Great experience and very professional. Kyle was excellent.
Immediate responses was wonderful. Very quick questions to get the right people for services requested!
I described my issue. They quoted 2 hours, $199. Then when it was time to book the appointment, it went to 3 hours and $300.
The job took less than 2 hours and almost half that time was buying parts.
Outstanding referral for repair. Also provided excellent list of companies to choose from.
Great experience! I feel safer with my windows tinted, and have no one peeking inside.
Very professional.
Need to find a better way of contacting customers such as me. It was annoying with all the responses I got on my phone. I prefer to get an estimate price through Angie's app and then move forward with Angie on who to choose or go with.
HomeAdvisor (Angi) was very easy and fast to work with.
There is a 15% incentive for working with a selection from them which is nice. Not sure yet how this is received, but I'm sure this will be cleared up soon.
Quick response with good number of referrals. Referrals came with customer reviews and information pertinent to the project requested.
Looking for gutter cleaning and found them on the site. I had calls from leaf filter representatives but they do not do cleaning without installing their product. Probably do not need to be listed under "gutter cleaning".
This company, Family Landscaping, did a fabulous job…. After trying for two years to get two other landscapers to do my job! With these other companies there was always excuse after excuse as to why they couldn't come out to do the job. Family Landscaping came out the very same day! And, they started work the next day!
They turned out to be great!
We had wooden floors installed in 2013 by a company hired through Home Advisor, and deer fencing installed in 2022 by another company that we found through Home Advisor. Quality work both times.
I called one time just for some information and within 2 days, i have received over 50 emails! Bombarding someone with so many emails is harassment and not how business should be done. I've called twice to remove my account information and I'm still getting emails. I've blocked multiple email addresses but clearly this is Home advisors plan because they are coming from different email addresses.
Every line was easy to use and self explanatory. Each line got right to the point
Helpful to have multiple offers. I was a little disappointed not receiving call backs from several contractors listed to do demolition work.
I have been trying to get somebody to remove some bushes for months. Nobody would return my calls. I went on Home Advisor and got someone right away.
Great! Prompt service, wonderful crew. Great prices. Perfect job
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...

