HomeAdvisor (Powered by Angi)

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HomeAdvisor (Powered by Angi)

3.0

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HomeAdvisor (Powered by Angi) Reviews Summary

The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.

This summary is generated by AI, based on text from customer reviews

service
618
value
541
shipping
130
returns
170
quality
491
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Texas
1 review
0 helpful votes
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They have stayed in touch.
August 16, 2022

I still have things to complete this repair. I now have a list of companies to choose from.

Date of experience: August 16, 2022
Massachusetts
1 review
0 helpful votes
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Tv
August 16, 2022

Set up on the wall it was great work it was awesome he was very

Date of experience: August 15, 2022
Virginia
2 reviews
0 helpful votes
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Excavating Project
August 16, 2022

Landen Mount Excavation & Landscaping did an outstanding job at completing a switchback on a hill with a 50 degree grade. Landen completed the project in a timely manner at budget. Whatever I requested Landen was up to the task and completed what needed to be done to make the trail functionable for a John Deere Gator to climb. This was not an easy task, many contractors elected not to bid on the project due to the difficulty. Landen kept to his word and meeting contract requirements and took on the project as a challenge.
Landen was very easy to work with and did an excellent job. Thanks!

Date of experience: August 15, 2022
California
1 review
0 helpful votes
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Window washing
August 15, 2022

Great experience and very professional. Kyle was excellent.

Date of experience: August 15, 2022
New York
1 review
0 helpful votes
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Power wash service
September 13, 2022

Immediate responses was wonderful. Very quick questions to get the right people for services requested!

Date of experience: August 14, 2022
California
1 review
0 helpful votes
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Miss leading
September 13, 2022

I described my issue. They quoted 2 hours, $199. Then when it was time to book the appointment, it went to 3 hours and $300.
The job took less than 2 hours and almost half that time was buying parts.

Date of experience: August 14, 2022
Virginia
1 review
0 helpful votes
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Garage Door Repair
August 14, 2022

Outstanding referral for repair. Also provided excellent list of companies to choose from.

Date of experience: August 13, 2022
New York
1 review
0 helpful votes
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Amazing window tints
August 13, 2022

Great experience! I feel safer with my windows tinted, and have no one peeking inside.
Very professional.

Date of experience: August 13, 2022
Florida
1 review
0 helpful votes
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Powerwashing
August 13, 2022

Excellent client service, was courteous and professional

Date of experience: August 13, 2022
Texas
1 review
0 helpful votes
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Phone would not stop with leads
August 13, 2022

Need to find a better way of contacting customers such as me. It was annoying with all the responses I got on my phone. I prefer to get an estimate price through Angie's app and then move forward with Angie on who to choose or go with.

Date of experience: August 13, 2022
Wisconsin
1 review
0 helpful votes
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Nice Guidance to Professionals
August 12, 2022

HomeAdvisor (Angi) was very easy and fast to work with.
There is a 15% incentive for working with a selection from them which is nice. Not sure yet how this is received, but I'm sure this will be cleared up soon.

Date of experience: August 12, 2022
Connecticut
2 reviews
0 helpful votes
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Good experience
August 12, 2022

Quick response with good number of referrals. Referrals came with customer reviews and information pertinent to the project requested.

Date of experience: August 12, 2022
Louisiana
2 reviews
0 helpful votes
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Found my service professional
August 12, 2022

Looking for gutter cleaning and found them on the site. I had calls from leaf filter representatives but they do not do cleaning without installing their product. Probably do not need to be listed under "gutter cleaning".

Date of experience: August 12, 2022
Michigan
2 reviews
2 helpful votes
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This company, Family Landscaping, did a fabulous job…. After trying for two years to get two other landscapers to do my job! With these other companies there was always excuse after excuse as to why they couldn't come out to do the job. Family Landscaping came out the very same day! And, they started work the next day!
They turned out to be great!

Date of experience: August 12, 2022
Connecticut
2 reviews
0 helpful votes
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Satisfied once more
August 12, 2022

We had wooden floors installed in 2013 by a company hired through Home Advisor, and deer fencing installed in 2022 by another company that we found through Home Advisor. Quality work both times.

Date of experience: August 11, 2022
New York
1 review
2 helpful votes
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Harassment!
September 10, 2022

I called one time just for some information and within 2 days, i have received over 50 emails! Bombarding someone with so many emails is harassment and not how business should be done. I've called twice to remove my account information and I'm still getting emails. I've blocked multiple email addresses but clearly this is Home advisors plan because they are coming from different email addresses.

Date of experience: August 11, 2022
Florida
1 review
0 helpful votes
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Friendly and easy to navigate
August 11, 2022

Every line was easy to use and self explanatory. Each line got right to the point

Date of experience: August 11, 2022
Rhode Island
1 review
0 helpful votes
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Demolition
August 11, 2022

Helpful to have multiple offers. I was a little disappointed not receiving call backs from several contractors listed to do demolition work.

Date of experience: August 11, 2022
Massachusetts
1 review
0 helpful votes
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Vey happy with Home Advisor
August 11, 2022

I have been trying to get somebody to remove some bushes for months. Nobody would return my calls. I went on Home Advisor and got someone right away.

Date of experience: August 11, 2022
Virginia
1 review
0 helpful votes
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Great! Prompt service, wonderful crew. Great prices. Perfect job

Date of experience: August 11, 2022

From the business

HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...


homeadvisor.com
Founded in 1999
Golden, Colorado, United States
+360
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