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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Recommended me a great company to help me fix my air conditioner. The owner of the company recommended came after hours and was very friendly with reasonable prices.
Excellent, they called me to get the details of the project. We were given 3 options and chose J&J Painting.
I had no idea where to start, I needed my bedroom floor to be replaced. I started searching home adviser and I received few referrals. Home advisor is easy to navigate. I received the results within few minutes.
Wonderful job quick fast and easy worth every cent
I had called another company and they wouldn't even come look at the door without me paying a $50.00 service fee. I am so glad Brian saw my request and saved me that money. He did a great job and is out to help people.
Reputable business through Angi. Tech was knowledgeable and efficient. Had all necessary parts required in his vehicle. Explained the repair in detail and provided options for the repair. Good person.
We needed to have a water heater replaced. The old one failed and Marion provided a written quote on a Sunday evening. He provided a fair price, was familiar with our condo units, and promptly was able to install a new water heater.
I looked into Angie and Home Advisor to get suggestions on who locally could redo our backyard with a new large patio. The suggestions were plentiful and the first contractor that was recommended was the one we selected. Very easy and painless process.
My experience was very rewarding. I was able to get four (4) quotes from my initial action on Home Advisor's website. The plumbing respondents were all professional and capable of understanding and communicating my specific plumbing (brand) needs.
The contracts were quick to contact me and the complete the work nicely.
I had a mole in my back yard tearing it up, Nick was GREAT! He took care of it in 2 days, but we still have the cages in the back yard for a while until Nick says it is ok to remove them.
The work set up part was a mess considering Anti is telling me they want to charge me a cancelation fee when I had canceled one appointment when I made the accual pointment. The phone representative was a little hard to understand for me but I thought we had settled the mater considering I only needed the job done one time.
There are many people that do not like doing business on apps from their phones and communication with Angi seems to need improvement, and there are some people that have no computer at all.
They recommended a plummer for gas work, overcharged for materials continually broke appointments lousey work
I contacted Home Advisor on line. They called me the next day and set me up with a contractor. I spoke with the contractor and he came to my home the next day. He worked on my computer and was able to solve the problem to my satisfaction. The process was very simple and easy.
Repairman was prompt, courteous and thorough. Completed job, cleaned up after self, refrigerator now working fine
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members