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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Language difficulties led to incorrect booking. Had to call five times.
Great recommendation from Home Advisor. Austin Kimball provided the service I asked for and was very professional. I would recommend Home Advisor and Austin in the future.
Positive, effective, completed the job, pleased. Plan on hiring in the future
HELLO I WANT EVERYBODY TO KNOW THAT I WOULDN'T CHOOSE THIS WEB SITE FOR ANYTHING ELSE I HIRE A HANDYMAN FOR SEPT-3 HE SUPPOSE TO ARIVE AT 9:00 CLOCK HE SHOW UP At 4:00 CLOCK AND WHEN HE GET THERE HE LOOK LIKE HE HIGH OFF SOMETHING AND HE DON'T KNOW WHAT TO DO I WANTED SOMEONE TO PUT A SWING SET TOGETHER FOR ME HE DIDN'T FINSH THE JOB AND HE WAS SMOKING, AND THEY LEFT WITHOUT TELLING ME HE WAS GONE AND HE DID A SORRY JOB AND THEY LEFT TRASH IN MY DRIVE WAY. THAT WHAT I GOT SAT SEPT-3-22.
They refer the BEST and you get to have more than one professional to come out and assess the work to get quotes and YOU get to choose who you wish to hire based on price, and quality work. You can ask them to show you pics of prior work to help decide and choose.
I signed on to Angi's List because my garage door wouldn't open. I requested several quotes, but most couldn't come out until later this week. This morning I tried again & as soon as I select Prolift Garage Doors I got a response & a call. I am very satisfied with this company & glad Angi's list has them listed with their company. Superb company to use.
Very happy with the service Angi provides, gave me several options. Helped me find a business in my area that provides prompt, honest and reliable service.
I will definitely be using Angi in the future to help find experienced, honest businesses for future projects.
Ask Angie and got a reliable contractor. The two man team kept commitments and guided me through adaptions of an old floor redo
Presented with only sketchy design and implementation detail, ANGI provided crucial information to complete a difficult design and construction home safety project.
All persons connected with this completed project were helpful and courteous. My thanks to all.
Had roof rats and used Castros Critter Removal.
Very professional and followed up and called before arriving.
Outstanding work and done in a timely manner. Very satisfied with completion.
After getting three quotes for tree trimming I selected Top Notch. The owner was professional, punctual, accommodating, knowledgeable and reasonable pricing. His two workers and himself trimmed three of my trees. I will continue to use them for this project.
Filled out form and submitted. Got 2 calls within hours. Chose one. He showed up the next morning to start work.
The tree trimming repair experience was great. The faucet repair was expensive and i had to re-repair it with parts i had. The slider door was a fair job for a fair price.
While I appreciate the immediacy of responses, I work from home during the day and really would have preferred initially corresponding with companies by email. I stated as much in the description of work to be completed but no one paid attention to that. Instead, we had people just show up at our door and I fielded calls while I was trying to work. Also, I immediately started getting more general emails from Angi/Home Advisor which I really didn't want. I spent the next few days unsubscribing from those. I felt bombarded. I prefer a more methodical approach to finding services.
I only wanted a tree that NOVEC had to cut down from it falling on the power line. They asked if there was anything else to be done & I asked for an estimate to top 4 ornamental pear trees & 2 Crepe Myrtles. Was very pleased with the price they quoted me and I let them do it. Was also pleased that they had a team of 6 to do everything which is how they did everything in approximately an hour & a half. Plan to use them again.
Jose not only provided exceptional work, but he also provided exceptional five-star customer experience. I would recommend him to my neighbors.
Some contractor called me even I hired one.
I hope it should stop.
It is a wast of everyone's time.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members