On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Excellent quality and performance and timing. Great followup. Weather tested and passed. Couldn't have asked for a better experience.
EXTERIOR CONSTRUCTION responded right away. The job was done promptly, took only a few hours, no mess, because they managed the debris, and took it away. It was a good job. Looks great! At a good price. I'm happy.
Very easy to use and price shop to get the best deal.
I inquired looking for flooring company and was directed to World hand solutions and we were very satisfied
Re new was really on it, they were the first to call about my project. I did get estimates from about 5 companies altogether but hired the first
The breanenman rehab were excellent efficient great pricing. Best folks we have ever worked with on a project.
I forget how it worked but I went to homeadvisor got the list of companies who did gutters and called several.
Home Advisor was great. Good group of vendors were recommended to me to choose from. They were very prompt with getting back to me once i submitted my request to them. Great experience.
If you want the job done by honest, reliable businesses, contact Home Advisor!
Other than getting way to many emails and texts, they always give me people who will get the job done.
With so many options, out there, and my questionable skills at seeking out reliable recommendations, HomeAdvisor fit my rescue needs perfectly. I was supplied with plenty of suitable candidates for the work I needed done, and, even though some of the recommendations didn't meet my specific needs, I was quickly and efficiently guided to a totally suitable contractor that did. I now consider HomeAdvisor to be a potentially quite valuable tool, and I will likely be seeking their advice again, in the future.
Put information in and got reply back very quick. Less than one hour
These people won't even give you a quote until you give them your name, phone number, address and all your credit card information.
Now if I don't use them all my information is out there yet again for someone to steal, ridiculous.
Had 18 yr. Old roof. Developed a leak (3 visible locations inside). Had 3 people check it out, 2 of which were thru Home Advisor.
Excellent final result!
I used Home Advisor to find people to look at my trees and assess fungus and bug damage. They matched me right away, and I got a call that day from the contractor. I like having all the reviews for the contractors in one place, though I wish more contractors used the website. I understand that it takes some time to make big changes like that, though.
Home advisor helped find a good company in the local area that could do the job.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members