HomeAdvisor (Powered by Angi)

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HomeAdvisor (Powered by Angi)

3.0

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HomeAdvisor (Powered by Angi) Reviews Summary

The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.

This summary is generated by AI, based on text from customer reviews

service
618
value
541
shipping
130
returns
170
quality
491
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Connecticut
1 review
0 helpful votes
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Multi time user
October 31, 2020

Have used for plumbing, electrical, new thermostat been pleased with those I've used.

Date of experience: October 30, 2020
Arizona
1 review
0 helpful votes
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My review
October 31, 2020

Home Advisor does not always check back to see if you received a call or got a response from someone they sent your way.

Date of experience: October 30, 2020
Minnesota
1 review
0 helpful votes
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HOME ADVISOR IS THE WORST
November 30, 2020

Home Advisor is charging me for a service I never authorized and a service that was never completed. The service person involved is not at fault, Home Advisor is. Their record keeping is awful and incomplete and they offer NO customer service and could care less about making a wrong situation right. My advice to consumers is to STAY AWAY.

Date of experience: October 30, 2020
Washington
3 reviews
0 helpful votes
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Awesome Referral Service
October 31, 2020

We received quick response and feedback for the type of project we needed.

Date of experience: October 30, 2020
Maryland
1 review
0 helpful votes
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Respectful treatment
October 31, 2020

Every contractor was respectful but not all wanted the business because their estimates were crazy stupid.

Date of experience: October 30, 2020
New York
1 review
0 helpful votes
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Very good experience
October 30, 2020

They are one of the best website of make hire. Very good experience. I was using another website but now I will use this website only.

Date of experience: October 30, 2020
Illinois
1 review
0 helpful votes
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Tree removal
October 30, 2020

They came gave an estimate we hired them and all in the same day it was done

Date of experience: October 30, 2020
South Carolina
1 review
0 helpful votes
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Replace kitchen light fixture.
October 30, 2020

Fast efficient service. Mr Tribble suggested other type of light fixtures that may have worked better.

Date of experience: October 30, 2020
Virginia
1 review
0 helpful votes
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I got a plumber thru home advisor he came to my house fixed 3 dripping faucets. Charged me $275.00. AND STOLE MY GUN! I investigated him on internet HE IS A CONVICTED FELON, AND WAS ARRESTED FOR PROSTITUTION OF BOYS! I am sicken that HOME ADVISOR made it possible for this pervert to come into my house and ROB me. THEY HAVE TAKEN NO RESPONSIBILITY FOR ANY THIng. DO NOT USE HOMEADVISOR.

Date of experience: October 30, 2020
Colorado
1 review
0 helpful votes
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Fixing a fence
October 30, 2020

They fixed a fence that had posts broken due to a lawn company who mowed the lawn, then had gotten worse due to wind.

Date of experience: October 30, 2020
Missouri
1 review
0 helpful votes
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Found the right person
October 30, 2020

I tried several different recommendations from friends and another app before HomeAdvisor. When I entered the specific job I needed done and why it was critical, I got the best person right away. I was so relieved.

Date of experience: October 30, 2020
New York
1 review
0 helpful votes
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Fence and gate repair
October 30, 2020

It was good. It's important to get more than one bid because some are much higher than others.

Date of experience: October 30, 2020
South Carolina
1 review
0 helpful votes
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Small Carpentry Job
October 30, 2020

Several names sent to us belonged to contractors with no interest. Otherwise, no problems.

Date of experience: October 30, 2020
Rhode Island
1 review
0 helpful votes
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Needed an electrician
October 30, 2020

I went on line to HA typed in the work I needed and answered a few questions. Within a minute they connected me to a pro on the phone. I explained the job in more detail and then sent some one right away

Date of experience: October 30, 2020
Minnesota
1 review
0 helpful votes
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Easy
October 30, 2020

Told them what I needed and when.
Within an hour I had my guy with a great price
Will definitely use again.

Date of experience: October 30, 2020
New York
1 review
0 helpful votes
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There when I needed them.
October 30, 2020

Have been trying to find someone to clean my gutters. A neighbor suggested that I contact Home Advisor, which I did. I was contacted right away and Home Advisor followed up to make sure that I was satisfied.

Date of experience: October 30, 2020
Oregon
1 review
0 helpful votes
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A little choppy but does it's job
October 30, 2020

Found a great worker for the job but it took couple of inquiries to get a response

Date of experience: October 30, 2020
Tennessee
1 review
0 helpful votes
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Great job
October 30, 2020

Trimmed trees and clean up, prompt service, professional service.

Date of experience: October 30, 2020
District of Columbia
1 review
0 helpful votes
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I entered my needs for yard cleanout into the website and was contacted within a few hours by the landscaper. I was happy with the company and the quality of their work so it was a positive experience for me to use HomeAdvisor.

Date of experience: October 30, 2020
Texas
1 review
0 helpful votes
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Laminate floor install
October 30, 2020

Great from start to finish. Bradley responded immediately when I asked for a referral from home advisor. He was fair, thorough, professional and prompt. Excellent work

Date of experience: October 30, 2020

From the business

HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...


homeadvisor.com
Founded in 1999
Golden, Colorado, United States
+360
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