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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Have used for plumbing, electrical, new thermostat been pleased with those I've used.
Home Advisor is charging me for a service I never authorized and a service that was never completed. The service person involved is not at fault, Home Advisor is. Their record keeping is awful and incomplete and they offer NO customer service and could care less about making a wrong situation right. My advice to consumers is to STAY AWAY.
We received quick response and feedback for the type of project we needed.
Every contractor was respectful but not all wanted the business because their estimates were crazy stupid.
They are one of the best website of make hire. Very good experience. I was using another website but now I will use this website only.
They came gave an estimate we hired them and all in the same day it was done
Fast efficient service. Mr Tribble suggested other type of light fixtures that may have worked better.
I got a plumber thru home advisor he came to my house fixed 3 dripping faucets. Charged me $275.00. AND STOLE MY GUN! I investigated him on internet HE IS A CONVICTED FELON, AND WAS ARRESTED FOR PROSTITUTION OF BOYS! I am sicken that HOME ADVISOR made it possible for this pervert to come into my house and ROB me. THEY HAVE TAKEN NO RESPONSIBILITY FOR ANY THIng. DO NOT USE HOMEADVISOR.
They fixed a fence that had posts broken due to a lawn company who mowed the lawn, then had gotten worse due to wind.
I tried several different recommendations from friends and another app before HomeAdvisor. When I entered the specific job I needed done and why it was critical, I got the best person right away. I was so relieved.
It was good. It's important to get more than one bid because some are much higher than others.
Several names sent to us belonged to contractors with no interest. Otherwise, no problems.
I went on line to HA typed in the work I needed and answered a few questions. Within a minute they connected me to a pro on the phone. I explained the job in more detail and then sent some one right away
Told them what I needed and when.
Within an hour I had my guy with a great price
Will definitely use again.
Have been trying to find someone to clean my gutters. A neighbor suggested that I contact Home Advisor, which I did. I was contacted right away and Home Advisor followed up to make sure that I was satisfied.
Found a great worker for the job but it took couple of inquiries to get a response
I entered my needs for yard cleanout into the website and was contacted within a few hours by the landscaper. I was happy with the company and the quality of their work so it was a positive experience for me to use HomeAdvisor.
Great from start to finish. Bradley responded immediately when I asked for a referral from home advisor. He was fair, thorough, professional and prompt. Excellent work
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...

