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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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If I could give a lower score than 1 I would. I never used Home Advisor or Angie. I do not appreciate my Google search being snagged up by these companies and spreading my phone number, email all over the internet!
You are unable to see reviews, all you get is their star rating and how many reviews they have. Home Advisor only shows you 5 good reviews and will not let you see all reviews. Bad reviews are hidden from customers wanting Home Advisor's services. Why have reviews?
I had Plumbing issues, that caused water Damage, that had dripped thru my Floor, into the Ceiling in basement Family Room. Water Mitigation and Clean up, had to cut a 4 x 4 hole in ceiling, to remove wet drywall and prevent Mold from growing. Patch Boys came, and Hole was patched, and repaired, and re-textured to match rest of ceiling. I will Use them Again in the Future!
Home advisor matched me with a good company that was able to execute the job efficiently and with good quality.
Surprised to find out Angi charges for referrals even if contractor doesn't get job. My query led to three referrals. Easy money for Angi, not sure it's worth it for struggling small biz.
Top Choice Renovations did an excellent job rebuilding my deck. It required a new floor (2x6's), and after removing the floor boards, they found four beams (2x10's) that had to be replaced. They were very courteous and hard working, besides the excellent job on the deck, they finished with a good clean up. I would highly recommend them for any outside deck job.
Angie provided several reputable companies to work with. Competitive prices were obtained; quality and service were considered.
I hired R&A Remodeling to remove a built in entertainment center and replace it with a large TV mounted on the wall. I got R&A from Home Advisor and R&A did an outstanding job.
Don't know about home advisor, this company called back before I put the phone down and was here in 45 minutes for the estimate. I have called before for other projects ie roofing, siding, grading days of no response.
Got a great experienced contractor, did exactly what they said they would and completed it when they said they would. Flawless transaction.
Work is superior and very happy with the results. They showed up when they said they would and kept me abreast of the progress.
Upon initial inquiry, connected to capable, workable professional within hours
Hired after in person quote.
Did get a lot of unnecessary email, tho from Angis List
The contractors recommended were experienced and knew what they were doing.
Reviews were very helpful, and the information, searches and listings were helpful. However, it did get very confusing when I would get multiple phone calls from advisors asking about jobs and if I was still looking. The site is not as easy to navigate as I remember (used Angi for my roof as well) and it was frustrating and overwhelming to get so many phone calls and have to repeat myself that yes I was still looking and waiting for calls back. You'd think they would either assign one customer representative to a person or have notes typed up so they weren't always calling and asking the same questions over and over. Felt like spam calls a lot of the time.
I like using Home advisor because they get me the best pros for the many jobs /project and at a good cost user for years thanks.
Used company recommended by angi. They did an excellent job at an affordable price and I would highly reccommend their services to others.
They did an excellent job
Contacted HomeAdvisor for a Ceiling repair/replacement, was called immediately and started getting referrals the same day. I called the contractor on Sunday that had the best/most reviews and he called me right back to schedule an appt -booked the job right away
Went on line looking for a company who tints residential windows. When the rep from Angi called me I had decided not to tint my windows. He asked if he could help with anything else and I told him I was possibly needing some landscaping done. He referred two companies and scheduled each of them to contact me and give me a bid. I hired one of them and they completed the landscaping that I wanted done.
Searching for locksmith. For multiple locks.
Agape was recommended by Home Advisor and they were fantastic. Home Advisor supplied multiple contractors to help make the decision.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...

