HomeAdvisor (Powered by Angi)

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HomeAdvisor (Powered by Angi)

3.0

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HomeAdvisor (Powered by Angi) Reviews Summary

The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.

This summary is generated by AI, based on text from customer reviews

service
618
value
541
shipping
130
returns
170
quality
491
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Ohio
1 review
0 helpful votes
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If I could give a lower score than 1 I would. I never used Home Advisor or Angie. I do not appreciate my Google search being snagged up by these companies and spreading my phone number, email all over the internet!

Date of experience: August 26, 2022
Texas
1 review
0 helpful votes
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Reviews
September 25, 2022

You are unable to see reviews, all you get is their star rating and how many reviews they have. Home Advisor only shows you 5 good reviews and will not let you see all reviews. Bad reviews are hidden from customers wanting Home Advisor's services. Why have reviews?

Date of experience: August 26, 2022
Missouri
1 review
0 helpful votes
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Patch Boys of Greater Omaha
August 26, 2022

I had Plumbing issues, that caused water Damage, that had dripped thru my Floor, into the Ceiling in basement Family Room. Water Mitigation and Clean up, had to cut a 4 x 4 hole in ceiling, to remove wet drywall and prevent Mold from growing. Patch Boys came, and Hole was patched, and repaired, and re-textured to match rest of ceiling. I will Use them Again in the Future!

Date of experience: August 25, 2022
Kentucky
1 review
0 helpful votes
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Prompt Response!
August 26, 2022

Home advisor matched me with a good company that was able to execute the job efficiently and with good quality.

Date of experience: August 25, 2022
Ohio
2 reviews
0 helpful votes
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Excellent
August 25, 2022

Operator helped me find the companies needed. She search multiple times to find companies that could help with my project.

Date of experience: August 25, 2022
Oregon
1 review
0 helpful votes
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Disturbing
August 25, 2022

Surprised to find out Angi charges for referrals even if contractor doesn't get job. My query led to three referrals. Easy money for Angi, not sure it's worth it for struggling small biz.

Date of experience: August 24, 2022
North Carolina
1 review
0 helpful votes
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Deck job
August 24, 2022

Top Choice Renovations did an excellent job rebuilding my deck. It required a new floor (2x6's), and after removing the floor boards, they found four beams (2x10's) that had to be replaced. They were very courteous and hard working, besides the excellent job on the deck, they finished with a good clean up. I would highly recommend them for any outside deck job.

Date of experience: August 24, 2022
New York
2 reviews
1 helpful vote
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Power Washing
August 24, 2022

Angie provided several reputable companies to work with. Competitive prices were obtained; quality and service were considered.

Date of experience: August 24, 2022
Florida
1 review
0 helpful votes
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Mounting A TV
August 24, 2022

I hired R&A Remodeling to remove a built in entertainment center and replace it with a large TV mounted on the wall. I got R&A from Home Advisor and R&A did an outstanding job.

Date of experience: August 24, 2022
Louisiana
2 reviews
0 helpful votes
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Tree trimming
August 24, 2022

Don't know about home advisor, this company called back before I put the phone down and was here in 45 minutes for the estimate. I have called before for other projects ie roofing, siding, grading days of no response.

Date of experience: August 24, 2022
Georgia
1 review
0 helpful votes
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Tree trimming without a scalping!
August 24, 2022

Got a great experienced contractor, did exactly what they said they would and completed it when they said they would. Flawless transaction.

Date of experience: August 23, 2022
California
1 review
0 helpful votes
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Huntington Beach Bay Windows
August 23, 2022

Work is superior and very happy with the results. They showed up when they said they would and kept me abreast of the progress.

Date of experience: August 23, 2022
Idaho
1 review
0 helpful votes
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Connected me with a solution quickly
August 23, 2022

Upon initial inquiry, connected to capable, workable professional within hours
Hired after in person quote.
Did get a lot of unnecessary email, tho from Angis List

Date of experience: August 23, 2022
Texas
1 review
0 helpful votes
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Nice to have good advice
August 23, 2022

The contractors recommended were experienced and knew what they were doing.

Date of experience: August 23, 2022
New York
1 review
0 helpful votes
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Reviews were very helpful, and the information, searches and listings were helpful. However, it did get very confusing when I would get multiple phone calls from advisors asking about jobs and if I was still looking. The site is not as easy to navigate as I remember (used Angi for my roof as well) and it was frustrating and overwhelming to get so many phone calls and have to repeat myself that yes I was still looking and waiting for calls back. You'd think they would either assign one customer representative to a person or have notes typed up so they weren't always calling and asking the same questions over and over. Felt like spam calls a lot of the time.

Date of experience: August 23, 2022
Illinois
1 review
0 helpful votes
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Why i use HomeAdvisor.
August 22, 2022

I like using Home advisor because they get me the best pros for the many jobs /project and at a good cost user for years thanks.

Date of experience: August 22, 2022
Colorado
1 review
0 helpful votes
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Wasp removal and extermination
August 22, 2022

Used company recommended by angi. They did an excellent job at an affordable price and I would highly reccommend their services to others.

They did an excellent job

Date of experience: August 22, 2022
Texas
1 review
0 helpful votes
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Ceiling repair
August 22, 2022

Contacted HomeAdvisor for a Ceiling repair/replacement, was called immediately and started getting referrals the same day. I called the contractor on Sunday that had the best/most reviews and he called me right back to schedule an appt -booked the job right away

Date of experience: August 22, 2022
Texas
1 review
0 helpful votes
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From window tint to landscaping
August 21, 2022

Went on line looking for a company who tints residential windows. When the rep from Angi called me I had decided not to tint my windows. He asked if he could help with anything else and I told him I was possibly needing some landscaping done. He referred two companies and scheduled each of them to contact me and give me a bid. I hired one of them and they completed the landscaping that I wanted done.

Date of experience: August 21, 2022
Pennsylvania
1 review
0 helpful votes
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Locksmith
August 21, 2022

Searching for locksmith. For multiple locks.
Agape was recommended by Home Advisor and they were fantastic. Home Advisor supplied multiple contractors to help make the decision.

Date of experience: August 21, 2022

From the business

HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...


homeadvisor.com
Founded in 1999
Golden, Colorado, United States
+360
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