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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Great job of providing quality leads and saved me a lot time since I didn't have to do independent research.
I found the professional I needed but only after having to deal with another contractor who barged in first thinking I needed a new roof. They couldn't give me an estimate, and fortunately a second company contacted me to say they would help if I needed them. So after the first one was a complete dud, I wrote back to Skylight Solutions and everything went well from then on.
1. Received error message when first attempted to submit.
2. Went to chat, was told to go back and tap link and see if there and they would help me submit. I was told we would not get disconnected while I checked.
3. We were disconnected.
4. My attempt to resubmit appears to have been successful.
Very good experience. I contacted 3 different masons and liked Claudio Ramos very much.
Excellent excellent service experience excellent experience excellent experience
Excellent service. Work was done in the promised time.
My experience using Home Advisor was excellent. I received many responses from legitimate painting companies. Using HA saved me a lot of time trying to find the right company to use. I was able to get plenty of quotes in order to make my decision.
The companies suggested were relevant and ideal to the job we needed done.
During my original move, I injured my back. I still had tons of unpacking, moving furniture, etc left to do. My own search was not successful so I called Home Advisor. I have a membership with them and have used them, very successfully, for other projects. I reached Valerie, explained my dilemma and she referred me to King Kahn moving. They were the perfect company to help me complete my move in. Professional, efficient and extremely hard-working. I could not be more pleased.
Awesome work from Al and his sons. Will use them again for my next project.
Home Advisor provided some good options for tree trimming contractors in my area.
They came out the same day and did the work the next day
Impressed with the quality of the product and the installers
My computer had crashed. David helped me get it fixed. I would highly recommend him for any of your computer related problems.
I submitted a request and got a few contractor contacts the next day. Only one contractor contacted me and I didn't have the time to reach out to other for additional quotes. The service was fast they did a great job.
Used Home adviser to get a list of local providers. I reviewed the offerings and selected a contractor. Very satisfied with the job and price.
It was the best, thorough cleaning service I have experienced. I recommend their service. Everything was great, and I should have taken before and after pictures. Extremely pleased.
Although I experienced problems with some of my communications with HomeAdvisor, they were mostly responsive to my issues. Bottom line is we got a good handyman and he did an excellent job.
Always giving me top rated companies. I have always used them for any projects that I needed a professional top rated company. VERY very please with all the work.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...

