HollarReviews 380

Had 2 bad experiences with hollar and I only patronized them twice.

First time I had items in my basket that were over the $25 eligible for free shipping. When I proceeded to check out and pay, my basket was auto adjusted to remove one of the items (guessing cause the system realized then that they did not have it in stock) which made the total fall below the $25 thus charged me for shipping. It did not prompt me to either continue with the purchase or add more in my cart. Had to cancel my entire order.

Second time I ordered from them, pruchased a thermometer from their third party vendor. My basket and checkout says the item was $10 but my CC was charged $12.95. Hollar blamed it on third party vendor and since it was already shipped couldnt stop the order.

Needless to say, these 2 incident put a bad taste in my mouth and just goes to show how disorganized and inept of a company this is and will never buy from again. Its a shame cause i think their prices are rather decent.

I adore Hollar. The hassle is worth the rewards, to me. Yes, outside vendors ask a lot for shipping, but fortunately there's a box you can check to show you Hollar items only. Prices fluctuate and it appears to be according to demand, so if an item is more than you want to pay for it, watch it and the price will eventually go down. Shipping was awful this past Christmas, but that really was to be expected - almost all popular online stores go through a sudden influx of orders, and USPS also has a time of it delivering them all.

However, other than peak times like Christmas, my orders typically arrive within a week. That's quick enough to make Hollar useful for ordering a lot of general day-to-day items, and Hollar is cheap enough to make those purchases worth the wait. I did have one item I needed to return because it was stitched wrong. I sent a picture to customer service, and it took a few days for them to respond but when they did, they offered to replace it or credit my account for the money spent on it - no need to send it back, which I appreciated.

I also appreciate there are a lot of low priced items direct from China on their site because their shipping is less of a hassle than ordering direct from China. Hollar is like a hybrid - they ship within the USA but most of their items are from China, so if you look at them like they're a Chinese website, it brings into focus what a good service they really run.

There is one thing I don't like about their website, but it may not be within their realm of control. Third party sellers will list clothes individually by its size instead of making one listing and having a drop down menu. In some ways I appreciate this because I can search "women's large" or whatever and come up with nothing but clothing in that size. However, I should not HAVE to do this. Third party vendors will also make multiple posts of the same item, which is annoying as well because it really clutters up the website. I do not want to scroll through 10 postings of the same shirt.

I would like to note though one thing Hollar is great about - ridiculously low prices on designer brands! I have bought SO much clothing there as a result, and even though it's usually from a third party vendor, the shipping is typically free.

I used to be hooked on Amazon Prime, but Hollar has quickly won me over from that. With pricing savvy and patience, you can save a ton of money with their store.

... Now this is really the place to shop. Bargains galore and they change quite often. From special holiday treats to groceries, school supplies and outer wear you will find it here. Easy to browse through, set up in large print for easy reading. Now there being a one price ($5.00) delivery charge regardless how much you buy, anything over $25.00 knocks that charge off but wait, there's more. Something called "Club Orange" it's a recent offer, it's free to join with a small charge a month and allows you free shipping over $10.00 which is very easy to reach once you discover all the deals offered. Delivery is about average and once received, any damage they take care of immediately. This place will make you come back over and over again just to discover their really fantastic deals. Sign up for their newsletter for some very special email offers as well. I can't say enough about Hollar. It's really a great find especially for the budget minded. I don't know why other reviewers have had some problems. I certainly haven't except for a couple slow deliveries which they informed me of in advance. I also pay through pay pal because I really don't like to splatter my credit card all over the internet so as for me, Hollar is a great experience.

When I first joined Hollar over a year or two ago it was truly a hidden gem. Super cheap finds and pretty quick shipping. Yet I would still always have a missing item or five but would get a refund or credit. This year I am NOT a fan. Why did I pay 30$ for a couple of toys I could find on Amazon for 10$? I dunno my fault reall... I guess. The biggest issue for me now is that my PayPal acct is still getting random withdrawls from Hollar every month. 2.00 here 2.38 there another 2.00 on another day? Im not purchasing... why am I being charged? Hmmm maybe they are unaware that my phone alerts me every time my PayPal is used. I feel like they are trying to sucker and penny me and who knows who else out of our money. I would check your statements if you have an account with this company. I have been taken AT LEAST three times in the past month or so now and its possible you have as well.

I placed an order for Christmas gifts. Had to toss 2 items, they were extremely dangerous, They had a rubber band the I tried out and it hurt like crazy,, no way was I giving them to 7 year olds! OUCH! I also purchased a Monster High Jigsaw puzzle, Granddaughter and her dad assembled it, so disappointing, missing two pieces of the puzzle! Also got 2 the train whistle... only one made noise! Got a stuffie that was supposed to work with your cell phone, somehow, needless to say it didn't! I will never purchase another item from this company!

I'd give it zero stars if I could.
It was at first a site that seemed legitimate and went downhill from there. My first orders arrived on time and customer service was good when there was an issue.
Then they began adding different sellers to their site that had separate shipping costs that were very high. You'd have to be certain to click the Hollar only button and look carefully in your cart before purchasing because they try to hide the others at the very bottom of the page.
They also advertise store credit for referring friends but do not honor that credit but your associates will receive daily, yes daily, spam emails from them. That part was embarrassing and regretful.
My last and final order with them never even arrived. I waited and waited. I tried contacting them but was ignored. I did contact my credit card company.
DO NOT order from this company. Even if your first few orders are fine, there will likely soon be problems. I've read other reviews with similar issues I've had.