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Hollar has a rating of 3.5 stars from 380 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hollar most frequently mention customer service, free shipping and great deals. Hollar ranks 700th among Discount Shopping sites.
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Hollar is new to me I been a customer for a while now I really like my experience very price friendly
I stumbled across this site looking for dinosaur pasta. I ended up ordering multiple items. They're all cheaply made as I expected, and the promo code I used did not work, even though it said it was applied. Customer service was less than helpful. I can't say that I will order from here again. I'm used to Amazon that fixes any possible issue you may have.
We're sorry to hear about these inconveniences, and please rest assured that this is not the customer experience that we aim for. We would like to see what we can do, so would you be able to send us an email to [email protected], please? We look forward to hearing from you!
I have bought several times from this website and i haven't had a problem yet. This sites helps me wit everyday needs and also toys for the kids at my work. They have great customer service. Very fast shipping. Will definitely be using them again!
Thank you for taking the time to share your delight with Hollar, Amber! We love knowing that we're able to help you with your daily life, and joy. We hope you always enjoy shopping with us!
I order Bee casino played playing cards and had a great experience throughout they did. It steal all my money the cards were exactly what they were advertised to be in great condition I would like to add! Great handling for magic tricks at definitely the right price. I also couldn't find these anywhere else! I entered my email wrong. I didn't realize this so I thought there was an issue I contacted support and they assisted me and got my account straight. Awesome so far and this is my first and definitely not my last purchase with hollar.
Thanks for sharing your wonderful Hollar experience with us, Troy! If you have any suggestions for a 5-star Hollar experience, we're all ears at [email protected]. We love hearing from our awesome customers!
I've purchased quite a few items from this company. It's a good place to go especially for household items. Fast shipping, items in good condition.
Always happy to see that we can help you with your day-to-day necessities! Thank you for sharing your feedback!
We were hoping we could share your feedback on our homepage, along with your first/last name and state of residence? Please send us an email at [email protected] with a confirmation.
I stumbled upon Hollar looking for an item. I found it there for 1/4 the price other stores were charging online. I ordered and within 4 days I had my package. I'll definitely be using them again. Great all around!
We're glad to see that you had a delightful first order with us, Darryl! Thank you for sharing your feedback, and we hope to see you again soon!
We were also hoping we could share your feedback on our homepage, along with your first/last name and state of residence? Please send us an email at [email protected] with a confirmation.
Ordered 8 boxes of face masks. Arrived quickly and no issue. Will definitely buy my masks from them again, and will check out their other stuff
Yay! Thank you for sharing your happiness with your first Hollar order! We're always looking for ways to improve your Hollar experience, and we look forward to your next order with us!
I made a purchase for a customer because the item was discontinued and rather than hurt my metrics, I went to a lot of trouble to get this product for the customer and I asked that the item NOT have any reference to their company name and they said they cannot do that. That is just awful. Probably will receive a negative feedback for all my efforts because of the lack of professionalism. Not cool at all. Would have used them for many thousands of dollars but that was the last time.
Hi Cat! We're sorry to hear that you did not receive the type of customer service that you expected, and we would like to look into this. Would you be able to send us an email at [email protected] with more details, please? We look forward to hearing from you!
I bought a supply of disposable razors from Hollar and expected that if called itself a razor it would be able to shave reasonably well. These were 5 razors per $1.00 pack and in order to avoid shipping, I went ahead and bought 25 packs. To my shock, upon first trying this razor, made the literally painful discovery that it does not shave. It pulls! It jerks along shearing off about one out of every 10 whiskers while securely grabbing the other 9 and trying to pull out the entire follicle. I mean they even touted the Aloe Strip that further smooths shaving. Who adds an aloe strip to a razor that cannot cut a hair? Expect I will trash the remaining 124 razors.
Hi Bill — We're sorry for the inconvenience, and please rest assured that this is not the customer experience that we aim for. Would you be able to send us an email at [email protected] with the details of your order, please? We look forward to hearing from you, and seeing what we can do to make this right for you.
Cool stuff... great prices... Great service... you won't be disappointed! I found a product that I hadn't been able to get anywhere else... love it!
Wow, we're so happy that you shared this with us! It's great to hear you had such a great experience with our site, and we hope to see you again!
I have tried to make bulk orders for or five times and they mess it up every time they canceled my orders!
Hi Ozge — We're sorry to hear about this. Would you be able to send us an email at [email protected] with more details about this? We look forward to hearing from you, and seeing what we can do for a better Hollar experience.
This site has some great deal. I have bought to many products for a dollar or less. The shipping can be high at times but if you buy a certain amount, the shipping is free. They have great coupons also to help with shipping. I would recommend.
Hi Jennifer — Thanks for dropping by and sharing this with us. Glad to hear that you love the app and the products that you received. So happy to keep you happy!
Heads up to all deal seeking creatures such as myself. Hollar.com is a great website with name brand, toys, makeup and household items, pantry food items also. The only thing I would suggest is be careful, some items they advertise for $2-$3, you can get at your local dollar tree. Otherwise I highly recommend this site!
Hi Angie — Thanks for sharing your feedback about our pricing! Our incredibly talented merchandising team scours the markets to get you the best values for the best price. Please rest assured that we'll be forwarding your feedback for a better Hollar experience.
One of my items came broken and the two pairs of headphones I purchased IMMEDIATELY broke. Don't buy headphones.
Other than that and the painful deodorant sticks, everything came that was ordered and at a cheap price. Slow shipping though. Cheap. But... too cheap
Hi Eevee — We're sorry to hear about your experience. This is not the service that we want you to experience. We have sent you a private message to gather more information and help you out.
This is my first purchase with Hollar. However, delivery is slow and according to Hollar, delivery method used does not do online updates until order is delivered which could take up to 13 business days. Disappointed in method of delivery chosen since I don't need an online update if order has been delivered. When item arrived left ear volume is much lower than right and when I contacted Hollar to return, Hollar stated item must be unused yet they promise 100% satisfaction. Take your money elsewhere.
Hi Patricia — Thank you for sharing your feedback. We're sorry to hear about what happened with your order. We'd like to provide additional info as well as check up on your order and have sent you a private message. We hope this will be resolved as soon as possible. We're looking forward to hearing from you soon.
I tried to make an order via PayPal on Hollar, only to find that the PayPal checkout button didn't seem to work and only registered as a clickable image and not a link on two different computers using different browsers. I contacted customer support to try and see what was up, since I had also tried ordering before several months ago with the same issue. Customer service told me that they're sorry to hear that it was happening, and that they could place an order on my behalf. But only if they can get access to my PayPal account.
This sent immediate red flags. No company worth their salt asks for ANY login information, and ESPECIALLY not for accounts that are specifically used to transfer money. As much as I wanted the things off of the site, I'm not giving money to a company that asks for my PayPal information.
Absolutely untrustworthy. I wouldn't even risk using a card on this site. Best advice? Go to a dollar store instead. You'll find some neat stuff there, and it'll be safer.
We apologize for the situation you’ve experienced, Taylor. We take all of our customer feedback very seriously, and would like to get in touch with you to start investigating this issue. Can you please send us a direct message with the best number and time to contact you at?
Shopping on hollar is so easy and the products are great quality. Shipping was lightening fast. Hollar is now my go to app for shopping.
Great! Thank you for sharing your experience, Ashlee. Glad to hear that we could delight you with our service. Thanks for being awesome!
My order came in damaged and I sent them a picture of it and the dumb lady said it wasn't damaged and she couldn't give me a refund so now I'm emailing them everyday so I can get my money back.im pissed off and I'm not stoping until I get my refund!
We're sorry to hear about your trouble, Curly. Please send us your phone number and the best time to contact you at through email ([email protected]) or send us a direct message on Facebook Messenger. You may also call us at 1.888.682.5119 during weekdays, 7 AM to 4 PM PST. We'll gladly look into this matter.
"WOW" I Really Enjoy Shopping On This Site. You Can Find So Many Great Products With So Many Great Deals. Tax Free! Now How Sweet Is That! I've Shopped With Them Many Of Times. And Got So Many Wonderful Products And Amazing Deals. So Far I Had No Problems With Them. Oh Maybe One... Where a Item had Wasting all over the box and had Damaged some Items in my box. I told them which products was damaged. And They Went Ahead And Replaced Those Items With No Problems. And SHIPPING is Amazingly FAST! I LOVE This Site. And I Highly Recommend it to All! Thanks! :)
Wow! We're so thrilled to hear that you're having an awesome Hollar experience. Thank you for the love and our apologies for the little hiccup. More exciting deals are coming so stay tuned!
Answer: Depends on where you're located, I think, but being in CA which is where the company also ships from, I've received my orders in as little as 3-4 business days ;). Really pleased with them so far!
Answer: Hi Nora! The standard shipping timeframe is 5 - 8 business days (Monday - Friday, excluding Holidays) from the order date. All orders are shipped from our Cincinnati, OH warehouse.
Answer: After the order is placed, the expected delivery time is 5 - 8 business days (Monday - Friday, excluding Holidays) and we ship from our Cincinnati, OH warehouse. Hope this helps!
Answer: Great question! Hollar is not exclusively for use on the app for smartphones. You can also check Hollar out using a desktop, or mobile browser. The site is at https://www.hollar.com/. Happy shopping!
Answer: Unfortunately from my experience you can expect to wait 14 days or longer
Answer: We're sorry for the inconvenience, and we thank you for contacting us about this, Melinda. Would you be able to send us an email at [email protected] with more details, please? We look forward to hearing from you!
Answer: We're sorry to hear that you've received an incomplete package, Julie. Please send us an email at [email protected] with your order number, as well as the name of the missing item. We look forward to improving your Hollar experience!
Answer: Thanks for asking your question, Craig! If ever unsatisfied with any of our products, please contact our Hollar Support team at (888) 682-5119 or email us at [email protected] (Monday - Friday, 7 am - 4 pm PST, excluding Holidays), and one of our team members would be happy to go over options with you. Hope this helps!
Answer: Great question, Emily! We're an LA-based online dollar store, and you can check us out on our official, verified Facebook page (facebook.com/shophollar), and on our BBB page as well (https://www.bbb.org/us/ca/los-angeles/profile/online-retailer/hollar-inc-1216-418420). Hope this helps you!
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Thanks for the kind words, Tanyon!