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Hollar has a rating of 3.5 stars from 380 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hollar most frequently mention customer service, free shipping and great deals. Hollar ranks 700th among Discount Shopping sites.
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I have employed holler shopping agency twice and both times they have come up with excuses for not to deliver. I've paid for the service twice and no one will give me a refund. Think twice before you hire this company
Before 2020 I use to receive a package every week free shipping was so hooked I actually persuade my mom to buy from hollar 2017 I was unable to give my mom her first order because she passed away since I stop buying because of my mom's passing when I finally got pulled back together I went to place a hollar order but the app was shut down broke my heart into many pieces recently found temp but not quite satisfied seems like I'm being charged for something I got charged 1.42 when the min is 10.00 never had this experience with hollar I removed my credit card account and the other day made my last order hollar please come back I really miss your app I have an item from hollar but mystorage is full and won't let me send picture
I ordered in April. Had shipping insurance that they offered at that time. No package received. I've been asking for a refund for months now, it's September. No product and now they send me $2 of my $47 purchase. Scam!
Purchased items, never received, said they would resend with signature required. They sent and gave me a tracking number, never received again but they said ii did. Back and forth, they finally offered a partial refund, got it up to 90% and they did start a refund, but it was only 4% and I never even got that. They just keep egging you on that they are legit and legal and just play a game. DO NOT ORDER FROM THIS SCAM COMPANY.
Placed my order in mid April - got a fake silver ring sent in May - after contacting the customer service I was told they just wanted to check if my address is correct - never received the ordered goods - they said they will resend them - now beginning of August I was told goods where delivered in July but I never received anything - not its my fault as I might have given them wrong address LOL - they offered 60% refund of the paid amount, blaiming it on me that I did not get the ordered goods - it's a scam! The whole shopping experience was a waste of time and money!
DO NOT ORDER FROM THIS COMPANY!
Placed an order on May 20th. Supposedly delivered on June 24th. Emailed them, said to check with my neighbors. Emailed that no one has my order. Offered to refund or reship. Told them I wanted a refund. Offered me 50%. Said no, 100%? They kept trying to get me to accept less than 100% saying that they had lost $ too. There was "shipping insurance" on my order so there is no way they are out anything if this was true. They finally agreed to 100%. Got an email that they refunded me $2.58 "to reach my bank within 5 days". Never received. Emailed them again, got another email that they refunded me another small amount. Nothing. Store is now "closed". Can't reach anyone. This is a scam. I knew it was too good to be true. Any reviews saying that they are anything but a scam, are a scam.
I ordered back in May. They provide you with a bogus tracking site. The site says my items were delivered on July 14th. I never received any such package. Now I am getting the run around. Lesson learned I guess.
I ordered some items and never recieved them and when I finally got a refund they only refunded me $1.17.
Terrible Company BEWARE! Do not order from them!
Never received package they stated was shipped. Email correspondence with them has been less than professional. My credit card was charged, however they now state they cannot refund because my bank refused to accept. Thieves! Avoid!
I placed my first order tracked the package it said arrived but it was not delivered to my home! I contacted them and they apologized and said they would resend my order! This time they offered to sign for delivery which I agreed! Well I waited and again it says delivered but it was not delivered to me! Was really looking forward to my items but, when it looks like it is to good to be true it usually is!
Ordered shoes in March and still no shoes. Was told they delivered in May, but no shoes and post office said they were not out for delivery. Customer service said they would resend with tracking number and I would need to sign for them. Tracking said they were delivered today, but I did not sign for them or receive them. These were summer shoes, I just want my shoes.
I paid $27 and got 1.38 refunded. Never received my order. Do not order from them. It's a scam. Prices are to good to be legit.
I ordered clothes. And they kept telling me they were coming! Instead I received a ring! They told me I was going to get a gift for my inconvenience and kept saying my order was coming. Now they say it was delivered! It was never delivered! Just a dumb azz ring!
I placed my order on 5/17/23 and waited for 27 days for it to say delivered however, it wasn't received by me. Still as of 6/19/23, I still haven't received it. I've email Hollar 3 times and not response.
I am still waiting for an order I placed. Tracking still says on it way...been almost 2 months now.
Waited over a month to even see it "move". Then it said delivered. Asked my neighbors, nothing.
THEY WANTED ME TO PAY $5 FOR CUSTOMER SERVICE!
Reporting them! FRAUD!
Placed an order, was sent alleged "tracker" to follow delivery progress, after a month tracker says "Delivered", but not to me! Wrote to them and they apologized and said they will send out again. Waited another month with new parcel Tracker number. Again says "Delivered" Wrote again (BTW all replies begin with Dear,_____nothing! Then they tell me apparently I don't know my own address and because of "Their" suffering a loss they will only refund 60% of my purchase. I have 100% of NOTHING!
I placed an order on April 28,2023 and followed the tracking until May 10,2023, when they said that my package was delivered to my community mailbox. My package was never delivered to my community mailbox, I have sent multiple emails with a response from someone named Vivian who keeps sending me the same tracking saying my package has been delivered. This is a scam, I never received my package and they charged my credit card. Don't trust this site!
Ordered in late April and finally received order detail on May 4th. Have not received any tracking updates! It is now May 18th. No response to my emails. Greatly concerned and upset that I took a chance on the company.
Michelle
Received my orders immediately. Customer service was excellent and all items were completely shipped. Will definitely order again to this company!
Answer: Depends on where you're located, I think, but being in CA which is where the company also ships from, I've received my orders in as little as 3-4 business days ;). Really pleased with them so far!
Answer: Hi Nora! The standard shipping timeframe is 5 - 8 business days (Monday - Friday, excluding Holidays) from the order date. All orders are shipped from our Cincinnati, OH warehouse.
Answer: After the order is placed, the expected delivery time is 5 - 8 business days (Monday - Friday, excluding Holidays) and we ship from our Cincinnati, OH warehouse. Hope this helps!
Answer: Great question! Hollar is not exclusively for use on the app for smartphones. You can also check Hollar out using a desktop, or mobile browser. The site is at https://www.hollar.com/. Happy shopping!
Answer: Unfortunately from my experience you can expect to wait 14 days or longer
Answer: We're sorry for the inconvenience, and we thank you for contacting us about this, Melinda. Would you be able to send us an email at [email protected] with more details, please? We look forward to hearing from you!
Answer: We're sorry to hear that you've received an incomplete package, Julie. Please send us an email at [email protected] with your order number, as well as the name of the missing item. We look forward to improving your Hollar experience!
Answer: Thanks for asking your question, Craig! If ever unsatisfied with any of our products, please contact our Hollar Support team at (888) 682-5119 or email us at [email protected] (Monday - Friday, 7 am - 4 pm PST, excluding Holidays), and one of our team members would be happy to go over options with you. Hope this helps!
Answer: Great question, Emily! We're an LA-based online dollar store, and you can check us out on our official, verified Facebook page (facebook.com/shophollar), and on our BBB page as well (https://www.bbb.org/us/ca/los-angeles/profile/online-retailer/hollar-inc-1216-418420). Hope this helps you!
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