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Hollar Reviews Summary
Hollar has a rating of 3.5 stars from 380 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hollar most frequently mention customer service, free shipping and great deals. Hollar ranks 700th among Discount Shopping sites.
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U have to know wat u r looking at and for. But everything I have gotten, has been great! Even if not the best of quality, handled very fast and very well.
I've ordered several times from this Hollar company and I have not had a problem. I have not had any problems with any of the shipments and no need to contact customer support. So, I will definitely be using them again and again!
Great company, fast shipping and good offers, all holidays presents for my family were through this company. I will definitely order again and again.
Have been ordering quite a few times from Hollar and have gotten remarkable deals in toys for my grandkids Goodie Bags. Also many other great products that are too numerous to mention. Have you tried investing in cryptocurrency, stocks and forex... i implore you to check out BTCPROFITUK. COM for lucrative investment deals. They've got amazing weekly ROI and they are very prompt.
I totally LOVED this company. Merchandise always top notch and arrived on time. I will miss it. Not shopping at 5 below.
Great deals and fast multi-order shipping. Very disappointed to see the business go. Had given many as Christmas, birthday gifts & used for my dog grooming business. Thought I'd review 5 stars due to a great company.
I have ordered a variety to things from this site. I have not had a bad experience. Items I purchased were of good quality and had great prices.
Orders arrive on time. I recently had an order that was short one item. Customer service was excellent and shipped my missing item free of charge. I haven't had a bad experience with this company.
I purchase from this site regularly. The item quality is equivalent to Target but cheaper. Thank you
To expensive last time much cheaper& much easier to shop 1.00-2.00 mayb sometimes 5.00 not all5.00 n up. *******@aol.com
Hollar isn't the same they use to be amazing had such good deals and sales, there's not and much stuff, they don't add new things as often, and most of the stuff I can get at 5 below. Some of the items are over priced. Shipping use to be free if you spent 19$ now it's 35$ some. Wish it would go back to the way it was in December
It used to be free shipping with purchase of $19 and over. Then they raised it to $25 and now $35. Never shopping here again.
Received my order from Hollar.com today and was disappointed that some of the items were missing. When I spoke to the rep online, she said they had no record of me ordering one of the items, and that they had issued me a refund for the items they didn't have in stock. Not too happy about this. Will probably just stick with the local dollar store.
I placed an order on 11/22/19 (R******* / H*******361). Hollar sent me an email on 11/26/19 that my order is on it's way. Here it is 12/17/19 and still nothing has been rec'd. Tracking shows my order sitting in Barstow, CA since 11/29/19 with no further updates. I've emailed Hollar twice and put in a claim (via paypal, since that is how I paid). Still no response. I've tried the 888# to no avail. Service can't get much worse than this. Will not order from this company again.
We're sorry to hear of your first order with us, and please rest assured that this is not the customer experience that we aim for. Our Support Team has looked into your order, and responded to your emails. We look forward to resolving this for you once we receive your response.
It was supposed to be 5 to 10 days shipping well it took that much time to just process and ship put then another week to get here! I orderes wireless headphones for my step daughter for christmas and I received the box and no headphones or case only the charging cord for the box! It is too late for them to fix it before christmas so I want my monew back but I have sent three emails and not received a damn thing back! This place ships from the state next to mine. Literally one state over and I got the stuff I ordered from China a week earlier!
We're sorry for the inconvenience with the delay with the order, and in getting back to you. This is definitely not the customer experience that we aim for, and we're working on a better Hollar experience. We checked our records, and we do see that our Support Team had issued a refund, and responded to you earlier today (12/09/19). If you have other questions, or concerns, please feel free to let us know in the same email thread.
I placed an order with Christmas gifts included, on 11/19/19. Emailed support on 11-25-19, still no response. Like others have said, quick to take your money but zero customer service. If I hear back and maybe actually get my order before Christmas I might change this review, but right now I'M NOT HAPPY. As my title says, If you can't keep up with orders, why are you in business?
We apologize for the delay in getting back to you. We are currently working through an unexpectedly high contact volume, and we thank you for your patience. Please send us a direct message on our Facebook page (facebook.com/shophollar) with your order number, or the email address you used to place the order.
I have purchased from this site many times with no problems, but the last few times has not been good. They said 5-8 days, and took almost 2 weeks to even ship the order. Next order bought on 11-13 has not shipped yet. Purchased something else later in the day that my daughter wanted and needed the items by today, the 22, to take back as gifts in Afghanistan. Chatted with a rep who assured me the box would be here by today. Checked status: Processing! These are advent calendars that will be useless because they will take a month to get there if I ship them I am finished with Hollar.
We're sorry to hear that your orders did not arrive in our usual timeframe. This is definitely not the usual timeframe that we have, and please rest assured that we are working to address this. Please send us a note at [email protected], or at facebook.com/shophollar with more details, and we'll see what we can do for your orders.
This site has been a slow shipper in the past. That's OK, not everything needs to be PRIME. This order has been over ELEVEN days stating "processing," AFTER charging my credit card! They have not responded to my inquires, or even acknowledged receiving receipt of them. Deleted my credit card info from the site this evening, hoping that there is no additional FRAUD. BUYER BE WARE! IF IT SEEMS TOO GOOD TO BE TRUE, IT PROBABLY IS!
We're sorry for the inconvenience, and please rest assured that this is not the customer experience that we aim for. We're working to address our unexpectedly high volume of contacts, and orders. Please send us a note at [email protected], or at facebook.com/shophollar with more details, and we'll see what we can do for your order.
Their shipping time is extremely slow, I've been waiting almost 2 weeks since I placed an order and I still haven't received my order. The WORST shipping expience ever. If you contact them you will get a pathetic scripted response saying they are working on getting the orders filled YEA RIGHT...
Thank you for taking the time to share your experience, Sandra. This is not the customer experience we aim for, and definitely not our usual one. We are currently working through an unexpectedly high contact volume, and we thank you for your patience. We would also be happy to look into further updates for your order, so please do send us a direct message at facebook.com/shophollar.
Found what I needed and ended up find something i didn't know I needed. It got here fast. I was very impressed.
Great to hear! Thanks for sharing your 5-star Hollar experience.
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We're sorry to hear about your experience with your order. We would like to see what we can do to improve your experience. Please send us an email to [email protected] with the email address, or order number in question.