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About HiBid
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...
HiBid Reviews Summary
The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Can't say enough on how simple and easy it is to use Hibid. Everything it right there, and also makes searching for certain items easy. Also a great way to pass some down time.
I recently won some bids and no where on the description did it say it did t ship to the us. It wasn't until check out that i found out they no longer ship to the us which was aggravating
Hi Ashley,
Thank you for taking the time to share your experience. We’re sorry to hear about the frustration regarding the shipping restrictions. Shipping policies are set by the individual auction companies, and those details are typically included within the auction’s terms or item descriptions, but we understand how disappointing it can be to discover a limitation like that at checkout.
We appreciate your feedback and your participation on HiBid. If you ever need assistance or have questions about an auction’s shipping options, our support team is always happy to help.
My bidding experience was good. And I won a couple of the bids for rather inexpensive things. The problem is that the times available to pick up the objects are extremely limited. The pick up site is in Green Valley and you have to schedule a time on a specific day within a three hour window and a less than 5 minute appointment. Changing costs $50. I am not likely to bid on anything else in future auctions because of this problem. I'm not sure if they have a storefront, but if they do, it shouldn't be all that difficult to schedule a pick up that is convenient for the buyer.
Hi Linda,
Thank you for taking the time to share your experience. We're glad to hear that the bidding process went smoothly and that you were able to win a few items.
Pickup schedules and policies are set by the individual auction companies running each sale, and they can vary depending on their staffing, location, and logistics. We understand that limited pickup windows can be frustrating, especially when schedules are tight, and feedback like yours helps highlight what bidders value most when participating in auctions.
We appreciate you giving HiBid a try and hope you'll find future auctions with pickup options that work better for you. If you ever need assistance, our support team is always happy to help.
I bid on a coin, later learned that it may be fake and the auction house had all this fine print/disclaimers stating as-is/no refunds. I tell you what. If it is a fake I expect a refund and will do a chargeback.
Hi Jude,
Thank you for sharing your concerns. We understand how frustrating it can be to question the authenticity of an item after bidding. While auction items are listed and described by the individual auction companies, sellers are expected to represent their items accurately.
If you believe an item may be counterfeit, we encourage you to report it to our support team so it can be reviewed. Our team is always happy to look into situations like this and assist where possible. We appreciate you bringing the issue to attention and hope your future experiences on HiBid are positive ones.
I've bid in a few auctions through HiBid and it was always an easy and seamless experience. I didn't always get what I bid on, but when I did, I never had any issues receiving my items. If you want to have some fun and try out an auction, HiBid is a great place to do so.
Hi Anastasia,
Thank you for the wonderful review! We’re glad to hear you’ve had an easy and seamless experience bidding on HiBid. Auctions can definitely be a fun way to discover unique items, and half the excitement is seeing what you might win next. We appreciate you sharing your experience and are happy to hear everything has gone smoothly when receiving your items. Thanks again for being part of the HiBid community, and we hope you continue to find plenty of cool items in future auctions!
Got on the website looked and see what they had put my bids in then I didn't worry about it. I was sent an email saying what I won and it was perfect and everything was so simple to use.
Hi Toni,
Thank you for the great review! We're glad to hear the process was simple and that you were able to place your bids and easily keep track of what you won. That’s exactly the kind of smooth experience we aim to provide. We appreciate you taking the time to share your feedback and hope you continue to find great deals in upcoming auctions!
I've been using HiBid for a few years now and it's great! I find all kinds of items that I would never buy at retail prices but are available at an excellent value on HiBid. Thanks for making the bidding process so easy!
Super easy to sort listings. Once registered, bidding was smooth. If you're going against another, the listing adds time so you can change your bid. No swooping in and getting it last second. Definitely a fair practice.
Wanted to purchase new furniture for my daughter's new condo, but the stores sell cheaply made goods at high prices.
I found almost all of her needs at HIBID auction! Fraction of the cost. Great quality.
The bidding process is easy and fun. You just need to know what you're looking at before you bid. I'll be participating in more auctions. The pickup process is easy and the folks are great.
It's fun and you can get some pretty good deals.
Bidding on an auction item is the easiest thing to do.and the outbid notices take all the guess work out of it. It's easy to know were you stand.
After selecting an auction, and placing a bid.make it easier to come back to the next day to see were I stand.
I paid for this lot as well as shipping. Tracking number: LS*******US
It was never shipped, still waiting, and no response from seller
Lot #: 181 - Tray of Vintage Die Cast Cars
Price Realized: 30.00 USD
Shipping Available
Won
Your Max 32.00 USD
Evansville, IN *******
Date(s) 8/13/2025 - 9/11/2025
Auctioneer Information
Sohn & Associates Ltd
*******227
For the most part iv had a good experience but...
With River City Furniture Auction Dec 17 2025
Auction ad bidder # **************
Paid for the items...
Waited till after the holidays were over. Contact them... didn't hear anything... contacted them again Jan 12 2026. Received a message that they can not find all the items (10 of them in total) to send to me so they offered me a refund... this is UNACCEPTABLE... i can not purchase these items for the price i paid at auction and i believe this is why they say " i cant find your items"
I have told them i will wait till they find them or they can refund me the market price for the items so i may purchase them at a store...
I got no reply
What can be done about this?
Can i hold them libel till they find my items or replace them?
They have some of the items i purchased up again at their auction...
Why cant they just send me those items?
I hope u can help me with this problem
Feel free to email me at...
*******@goldfishgateway.com
I look forward to your response on this matter...
The entire process is straightforward and easy. I have bid on numerous things using the HiBid system. The only thing that could be better is if they brought back the app for mobile devices.
I like using HiBid. I've gotten some amazing deals but, I've also gotten some duds. Items advertised $#*! new that were clearly used and damaged.
I would love it if there was a way to rate sellers so the reputable ones stand out. Right now, there's only one that I know is reliable and bid with consistently. When they don't have what I'm looking for, I'm hesitant to try other sources.
There is a sort and filter feature but I still find it a bit muddled when looking for auctioneers in my area who have brand new items.
Overall, I'm not mad at it but it's taking way too much of my disposable income!
When I switch to live on the lot I was bidding on I lost track of it, user inexperience possibly as this was only my 3r auction on your site, I found refreshing my browser on my phone worked better for me, other than that it was positive
This was my first time using Hibid. My husband buys all the time on this platform, but my first and LAST time I will. I bid and won an auction for a 2023 Dodge Durango. The auctioneer contacted me with an invoice to pay. So I thought all was well. Well, I am out over $******* and NO Durango. Apparently, on the Hibid side, everything disappeared. I don't even have a record of my bid. I was never notified from Hibid that the auction was removed. If I was I would NOT have lost all that money. There should be a better failsafe system to protect buyers from scams like this. This site, as far as I am concerned, is nothing but a SCAM!
Currently I am sad that the app was removed. It had its issues and glitches but made things so much more convenient then the website. But there should be a place to review auction houses on the site or warning for other bidders since not every auction house is made equally.
I bid on a gun in the Hermiston auction, I have emailed the auctioneer twice to see if I actually won and never received a response. Nothing!
I'm not sure if this survey request is for a specific auction (I bid with two auction houses yesterday 1/1/2026), or if it's just a general survey.
My opinions and comments are not aimed specifically towards my bidding yesterday but rather at many (not all) HiBid auctions in general.
It seems to me that there is fraudulent Shill Bidding going on. For those that don't know what "Shrill Bidding is..." A seller (or someone acting for them) places bids on their own items to artificially drive up the price, creating a false sense of demand."
My example being that there be five identical items in a row (or sometimes staggered to throw people off) and all the bids are exactly the same. I was looking at some Prestige Coin sets the other day, all five were at $35.00 each, up to the day of the auction. Each set was identical in all aspects. I find that odd and disconcerting.
I have attempted to notify HiBid but I have no avenue to report my suspicions that this is happening. There WAS a customer service option but now it has been removed from HiBid or it has been made very difficult to find. If a company offers customer service it should be in plain sight.
Hopefully you will be able to forward my concerns to HiBid and Shrill Bidding will be stopped (or at least reduced).
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Scott,
Thank you for the great review! We’re happy to hear that you find HiBid simple and easy to use, and that searching for specific items has been a smooth experience. It’s also great to know the platform has become a fun way for you to pass some downtime while discovering interesting auctions.
We appreciate you taking the time to share your feedback, and we hope you continue to enjoy many more great auctions ahead. Happy bidding!