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About HiBid
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...
HiBid Reviews Summary
The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I've found that HiBid is another place to search for good deals. Once you open the catalog on an auction, you can sort the items from low to high, looking for those deal items that other's haven't found yet. Note that each auction does have different markup premiums, shipping and pick up terms, and sometimes do include fees for using a credit card.
What a great auction. Some real great buys. The staff is super friendly and well organized. I picked up the items next day without issues. Highly recommend. I also love HighBid.
Hi Dan,
Thanks so much for the 5-star review! We’re glad to hear you had such a great experience with the Springwood Farms auction and that pickup was smooth and well-organized. It’s awesome to know you found some great buys and enjoy using HiBid as your bidding platform.
We appreciate your recommendation and are happy to have you as part of the HiBid community—happy bidding!
—The HiBid Teamc
The ability to search for hidden gems nationally and in some cases internationally has been awesome. I have won a few auctions from Canada, and all over the USA. I am not real happy with the shipping and handling fees though and there should be a way of rating auction houses for their cooperation with retrieving your items you won. I had some items that were not breakable and could simply be put into an envelope and the shipping and handling was double my bid price. I have a had about 70% over charge, 30% fair.
HiBid gives every auction house the ability to hide details in multiple drop down menus that have to be searched through while bidding. It's an absolute pain in the___! Imagine if Amazon allowed every seller on Amazon to act that way. The great thing about consistency is people can bid more often and last minute without worrying. The current system allows auction house to hide in the fine print all the "Gotcha's" they want. 20% listing surcharge, 5% credit card use surcharge, 4% pickup in person surcharge, 15% shipping surcharge, and on and on. HiBid does not let bidders leave reviews of the auction houses that list on HiBid nor make complaint filing simple. I have had to contest charges on my credit card multiple times. Bid on something at the wrong auction house and you WILL be ripped off. Auction Houses list items as "New" when any employee with eyes can see that the drill bits, lawn mower, or whatever they are listing, has been used and is worn out. HiBid doesn't give a rip that customers are getting ripped off. There are no rules on HiBid. Imagine if Amazon didn't allow business or product reviews of sellers on their web site. HiBid's current rules and procedures make this the Wild West of bidding. I have learned to never bid more than 15% - 20% of the retail value of the item and be prepared for the item to be complete junk when I pick it up. This is general information and is not related to the last auction I bid on. Imagine how successful HiBid could become if they got rid of all the dirtball auction houses!
Hi Eric,
Thank you for taking the time to share such detailed feedback. We understand your concerns, and we’re sorry to hear that some of your experiences with certain auction houses have been frustrating.
To clarify, HiBid is a platform that connects bidders with independent auction companies, and each seller sets their own terms, fees, and item descriptions. That said, we agree that transparency is key. This is why each auction includes clearly posted Terms & Conditions, including buyer’s premiums, payment methods, pickup and shipping policies, and any additional surcharges—so bidders can review all details before placing a bid.
That said, we recognize how important consistency and trust are in the bidding process, and feedback like yours helps us continue evaluating how we can improve overall user experience. We also encourage bidders to contact the auction company directly with any questions before bidding, and to report any serious concerns through our support team so we can review them appropriately.
We appreciate you taking the time to outline your perspective, and we’re glad you’ve continued to find value in bidding within a careful range. Your input is noted and will be shared with our internal teams as we work toward improving clarity and bidder confidence across the platform.
Thank you again for being part of the HiBid community.
—The HiBid Team
I was enjoying bidding on certain items, but after the item closed, I wasn't sure where to go to see if I won and/or pay. How do I know if I won the bids
Hi Scott,
Thanks for the review and for bidding with HiBid! After an auction closes, winning bidders typically receive an invoice directly from the auction company with payment and pickup or shipping details.
If you’re unsure whether you won or didn’t receive an invoice, you can contact the auction company listed on the auction page—their contact info is always included there and they’ll be able to confirm your status.
We appreciate the feedback and hope your next auction experience is even smoother!
—The HiBid Team
Bidding and buying through HiBid has been fun and useful. I've scored some great finds at great prices. I'm quite satisfied with my experiences using this platform!
Hi SR,
Thanks so much for the 5-star review! We’re thrilled to hear you’ve had fun bidding on HiBid and scored some great finds at great prices. It’s awesome to know the platform has been useful and satisfying for you.
We appreciate you being part of the HiBid community—happy treasure hunting!
—The HiBid Team
I would say I follow and bid on my iPhone 80-90% of the time. The HiBid App was perfect, reliable, quick to log in (remembered by password), and very easy to use. Now I need to google HiBid, and if I don't remember my password, I'm locked out. Had to change HiBid passwords so often that I forget what is current. So I tried to bid the other night and was locked out. It is a real pain to try to scramble to bid, when it used to be so easy. Now I see if the same items are on the Live Auctioneers or Invaluable sites and bid there. Eliminating the App made the auction process cumbersome, annoying and I now view HiBid as a 2nd or 3rd rate mediocre auction site. Why did you have to eliminate the APP? Now you are no better than Proxibid or Auction zip, who also dropped their Apps. I'm sure you are losing bidders and profits, and the auction houses are losing bids and value too. Please bring it back.
Hi David,
Thank you for sharing your feedback—we understand how frustrating this change has felt, especially when you were used to the app experience. Many bidders prefer to browse and bid from their phones, and we appreciate you taking the time to explain how this impacted your experience.
While the HiBid app is no longer available, you can still bid quickly and securely on your iPhone by using the mobile web browser version of HiBid. It’s designed to remember your login (if saved to your device) and provides full access to live catalogs, bidding, watch lists, and more—without needing a separate app.
Your feedback is important, and we’ve shared your comments with our team as we continue improving the mobile experience. We truly appreciate that you’ve been a regular bidder, and we hope you’ll give the mobile web version a try for a smoother experience moving forward.
Thank you again for your honesty and for being part of the HiBid community.
—The HiBid Team
I love Hibid but omg the map. Consistently when you zoom in to my area, Toledo OH, it 100% of the time jumps to Indiana. It's awful. Also, the app frequently glitches and it causes the item you are bidding on to jump and the bid now goes to the item above or below the desired lot. I've had lots of people say this including 3 auction houses say they hear it too. It would also be nice if the auction houses were required to put measurements or working condition of items. I've bought things and had it be a total waste of money because no one tests. It has caused me to avoid certain companies.
Hi Betty,
We really appreciate you taking the time to share such detailed feedback. It’s great to hear you enjoy using HiBid, and we understand your frustration with the map and page glitches — that’s helpful insight for our team.
We also appreciate your note about listing details like measurements and condition. Each auction company manages its own item descriptions, but feedback like yours helps highlight where consistency can improve.
Thanks again for being part of the HiBid community — we’re glad to have you bidding with us.
Happy bidding,
— The HiBid Team
1. Why did you take the display of count of items in a category off, I found that helpful.
2. Maybe it's just the way I use it, but when I click on a category, then click on a sub category and then view a few items, I go back and sometimes the category I was looking at disappears from the menu on the left. I have to leave the site completely to reset. This is extremely frustrating
3. Give more sort options. For example I like to look at auctions within 50 miles of my zipcode. I can only sort these by distance and best match. How about start date or/or end date or by Auction Co. There are several companies that focus on stuff I have in interest in, be great to sort them out! 4. What happened to the App? That was easy to use!
Hi David,
We really appreciate your detailed feedback — it’s always helpful hearing from bidders who use the site often. The points you mentioned about category counts, sorting options, and navigation are all great insights for our team as we continue improving the site experience.
Regarding the app, bidding is now supported directly through the mobile browser, which offers the same features without requiring a separate download.
Thanks again for taking the time to share your thoughts — feedback like yours helps shape future updates.
Happy bidding,
— The HiBid Team
The bidding process is simple and user friendly. The need for setting an appointment, however, to pick up only one or two small items is very inconvenient and can be discouraging. I would completely agree that appointments for larger items such as furniture and appliances should be required but to have to set a time to pick small items like a frying pan or pair of sunglasses is somewhat ridiculous. The retail prices that are listed are at times incorrect and can be somewhat inflated [sometimes more then double what the item is actually selling for on Amazon or elsewhere]. Which can lead to bidding more then the actual retail price for a new item after factoring in the 15%+ auction fees, $1+ handling fee and 13% sales taxes. I would still recommend using the auction sites but one has to properly research the products listed and know what the true monetary cost of placing the 'winning' bid[s] would be.
Hi George,
Thank you for the detailed 4-star review—we’re glad to hear you find the bidding process simple and user-friendly, and we appreciate your perspective on what makes a successful auction experience.
We understand your point about pickup appointments, especially for smaller items. Since each auction company manages its own pickup process, some do require appointments for all items to help them coordinate staff and logistics. That said, we recognize how this may feel inconvenient in cases where only one or two small purchases are involved. Feedback like yours is valuable for helping sellers understand bidder preferences.
Regarding retail prices, those are also entered by the auction house, and we always encourage bidders to research items—as you’ve mentioned—so they can make informed decisions when factoring in premiums, handling fees, and taxes.
We appreciate your balanced recommendation and your emphasis on smart bidding. Thank you for being part of the HiBid community, and we hope your next auction experience is a rewarding one.
—The HiBid Team
The bidding process is straightforward and convenient but the various additional fees (service charge, credit card charge and the 15-16% auction fee is rather excessive). The end price can often be very close to the retail price of the product.
The description on the items and picture was not correct and when I went to pick up the items part of the purchase described were not there and other items in the picture were not included. Don't pay much for it but it was bad experience.
Hi Neil,
Thank you for sharing your experience—we’re sorry to hear that the item description and photo did not match what was available at pickup. That’s understandably frustrating and not the kind of experience bidders should have.
Since auction listings, descriptions, and included items are managed by the individual auction companies, we recommend contacting the seller directly to report any missing or inaccurately described items. Their contact information can be found on the auction listing page, and they should be able to address the issue or provide clarification.
We appreciate your feedback, as it helps reinforce the importance of accurate listings and transparency across the platform. Thank you for being part of the HiBid community, and we hope your next auction experience is a better one.
—The HiBid Team
When I bid and am outbid immediately that tells me a person is not bidding on the item. I think it's cheating. It makes it unfair. People don't stand a chance. I think bots should not be allowed.
Hi Deloris,
Thank you for sharing your feedback—we understand how it can feel frustrating to be instantly outbid. What you’re seeing is actually HiBid’s max bid feature, not bots or unfair activity. It allows bidders to set their maximum bid in advance, and the system automatically increases their bid only as needed to stay in the lead—similar to how proxy bidding works at traditional auctions.
This feature helps keep bidding fair and efficient, ensuring everyone has an equal opportunity to win within their chosen limit.
We appreciate you taking the time to share your perspective, and we hope your next auction experience feels more enjoyable and transparent.
—The HiBid Team
I always love participating in your auctions. Auction was 10/2/25 and pick up day was 10/4/25. Grey Dog Auctions had my lots boxed well and ready to go when I got there.
Hi Linda,
Thank you for the 5-star review! We’re so glad to hear you enjoyed the auction and that Grey Dog Auctions made pickup easy with everything boxed and ready to go.
We appreciate you being part of the HiBid community—happy bidding!
—The HiBid Team
Most items are "as described". Very seldom, but does occur, item descriptions are inaccurate or omit information which would cause one to not bid. This usually occurs with items listed as NIB... new in box... my experience has been many items are used and repackaged in the original packaging... working or not.
Hi Eric,
Thank you for the 4-star review and for sharing your thoughtful feedback. We’re glad to hear most of your experiences have been positive, though we understand how frustrating it can be when an item isn’t accurately described.
Each auction company on HiBid manages its own listings and descriptions, including item condition and packaging details. We always encourage bidders to contact the seller directly before bidding if anything seems unclear—they can often provide more information or additional photos.
We appreciate you taking the time to share your experience, as feedback like yours helps promote transparency and trust across the platform.
—The HiBid Team
Your platform was fine... wasted 4 hours bidding on a site... won 30-40 items all with reserves but no information on what the reserves were... If I had know I would not have sat at a computer for 4 hours bidding for NOTHING... and I cannot get back the time wasted. Will never bid on an auction ever again without reserve amounts listed... should be required entry on your platform... I am spending $10,000-$15,000 a month on inventory and will never waste this type of time again.
Hi Brent,
Thank you for the 4-star review—we appreciate you taking the time to share your experience. We understand how frustrating it must have been to spend time bidding on items only to find out they had unmet reserves.
Each auction company manages its own listings, including whether reserve prices are displayed. Your feedback highlights how important transparency is for bidders, and we’ll be sure to share your comments with our team.
We appreciate your insight and the time you dedicate to using HiBid—thank you for being part of the community.
—The HiBid Team
Went to bid on a hand crank radio. Bid 3 times increasing my bid each time only to find each bid pending.auction given to lower bidder. You guys have no clue what your doing so you?
Hi Angel,
Thank you for sharing your feedback—we understand how frustrating that felt. On HiBid, pending bids are controlled by the auction’s settings. If a bid goes into pending, the auctioneer must approve it before it’s accepted.
Please contact the auction company listed on the auction page for approval—they can review and clear your bid directly.
We appreciate you taking the time to share your experience, and we hope your next auction goes more smoothly.
—The HiBid Team
Would be better if so many lots were not closing all at once. You miss items you want to bid on cause multiple lots are closing at once.
Hi Tonya,
Thank you for the 4-star review and for sharing your feedback. We understand how it can be disappointing when multiple lots close at the same time—it can definitely make it tough to keep up with everything you want to bid on.
Each auction company sets its own closing pace and lot intervals, so some sales move faster than others.
We appreciate your feedback and hope your next bidding experience is even smoother!
—The HiBid Team
Horrible. I was bidding on a set of chairs was dropped off and would not take my sign in would not take it until I was locked out. Had to make new password. Would not accept. Until I lost the bid for 5.00 more.
Hi Sue,
We’re sorry to hear about your experience—losing out on an item due to a sign-in issue is understandably frustrating.
We appreciate you taking the time to share your feedback, and we’re continually working to improve the overall bidder experience. We hope your next auction goes much more smoothly.
—The HiBid Team
Hibid is the go to site for me. Mostly, I buy for me and my family. It's exciting because you never know what you'll find. Hibid makes it easy to register and bid. It's a great platform!
Hi Sherry,
Thank you for the wonderful 5-star review! We’re so glad to hear HiBid is your go-to site and that you enjoy the excitement of discovering new finds for you and your family. It’s great to know the platform makes bidding and registration easy.
We appreciate you being part of the HiBid community—happy bidding!
—The HiBid Team
I have been using Hibid for over two years and I love it! Registration is simple and overall the site is easy to use. By far much more accommodating than an in-person auction.
My first 2 bids didn't go through. They sat there pending then got rejected. It upset me because it was the 2 items I wanted the most out of the nearly 1k items in the auction.
Hi Destiny,
Thank you for the 4-star review—we’re glad to hear you had a good experience overall, though we understand how disappointing it must have been to have your first two bids go into pending and then be rejected.
On HiBid, pending bids are controlled by the auction’s settings, and the auctioneer must approve them before they’re accepted. If a bid isn’t approved, it won’t register in the system. We recommend contacting the auction company listed on the auction page—they can confirm what happened and help clarify their approval process.
We appreciate you sharing your experience and hope your next auction goes much more smoothly.
—The HiBid Team
I have used HiBid for over a year now and I'm very pleased with the bidding platform. I have had great success with the search engine and most of the auction companies that I have purchased items from. I do believe the buyers premium is a little high on some items though. I can easily see 15% on a $50 item but not on a $1000 item. That is the main reason I stay away from more expensive items,
Hi Andy,
Thank you for the 5-star review and for being a longtime HiBid user! We’re glad to hear you’ve had great success with the platform, search features, and the auction companies you’ve worked with.
We understand your point about buyer’s premiums—those fees are set by each auction company individually, and they can vary depending on the type of auction and items sold. Your feedback is appreciated and helps reinforce the importance of transparency across all listings.
We’re happy to have you as part of the HiBid community and wish you continued success in your future auctions!
—The HiBid Team
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Hi Sharlene,
Thank you for the thoughtful review! We’re glad to hear you’ve found HiBid to be a great place to discover deals—sorting the catalog low to high is a smart strategy many bidders love.
We appreciate you noting that auction terms such as premiums, shipping, and payment fees can vary by seller. Each auction includes a full Terms & Conditions section so bidders can review details before placing a bid.
Thanks again for choosing HiBid—we hope you continue finding great deals!
—The HiBid Team