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About HiBid
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...
HiBid Reviews Summary
The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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It's easy to hunt for your treasure! Just type in a keyword, bid, win, pay and go to your mailbox to retrieve your gold!
Years ago I had a bad experience with one auction house in your group. Never cheated anyone and always paid my bills. No way to clear my name.
Hi Billy, we’re sorry to hear about your past experience. Please know that HiBid is a platform used by many independent auction houses, and each seller manages their own registration process and bidder approvals. If you're having trouble registering for a sale, the best step is to contact the seller directly—they may be able to provide more context or help get things sorted out. If you need help reaching them, feel free to call our support team at 844-775-4774.
Online auctions are great for buying and selling. Way less travel, you only travel for pickups and consignments, and you observe and bid from home.
Hi William, thanks for the great review! We’re glad you’re enjoying the convenience of online auctions—being able to browse, bid, and sell from home definitely makes things easier. We appreciate you being part of the HiBid community!
Another good deal at the auction. I am a loyal bidder and use calf hibid all the time for good deals on good quality products
Hi William,
Thank you for the 5-star review! We’re glad to hear you’ve found great deals and quality items through HiBid, and we truly appreciate your loyalty as a regular bidder.
We’re happy to have you as part of the HiBid community—happy bidding!
—The HiBid Team
My recent experience with auction vault was very disappointing. I sent the auctioneer a number of emails and have not received any response. All I got was their invoice. The lot title and description was not that clear or accurate. As a result I bud on an item thinking it was 5 ounces of silver pellets when it was in reality 1 ounce. I put a bud of 50 with a max bid 72. The bidding action was also very sketchy as there were bids right up to 71 dollars. No other 1 ounce lot came close to that. It seemed like the auctioneer was putting in fake bids in order to drive up my purchase price. Left a very bad taste in my mouth. I tried to lower my max bid from 72 to 51, the current hi bid, but your system did not allow it. You should allow that as other auctions do allow modification of max bids. I Told auction vaults that I wanted them to cancel that purchase. They can easily add that to a future auction at minimal cost. Otherwise I will boycott all their future actions out of Principle. My future participation in any Hibid auction is actually now being reconsidered.
Hi Sandro, we’re sorry to hear about your experience with Auction Vault. All sellers on HiBid are responsible for their own item descriptions and communication, and we understand that some operate more effectively than others.
Auctions can be fast-paced and competitive—especially in the final moments. It’s common to see bids jump quickly as multiple bidders compete, and while it’s easy to assume sellers may be bidding on their own items, that behavior is strictly against our terms and is monitored closely. What you likely experienced was an active lot with strong interest from other bidders. We also appreciate your feedback regarding max bid adjustments—this is something our team is actively reviewing as we work to improve the bidder experience across the platform.
If you’d like us to investigate further or follow up with the auctioneer, please reach out to our support team at 844-775-4774. We’d be happy to assist. We hope you’ll consider giving HiBid another chance in the future.
I've used this site several times now, and I've never been disappointed! What you see is what you get! Love how it finds small town estates where you can find gems
Hi Andrew,
Thank you for the 5-star review! We’re glad to hear you’ve had great experiences using HiBid and that you enjoy discovering hidden gems in small-town estate auctions. It’s great to know the platform continues to meet your expectations.
We appreciate your continued support—happy bidding!
—The HiBid Team
Great experience. System was fast and loved my items. Thanks
Hi Venessa,
Thank you for the 5-star review, and welcome to HiBid! We’re thrilled to hear your first experience went smoothly and that you loved your items.
We appreciate you being part of the HiBid community—happy bidding!
—The HiBid Team
I recently participated in an auction from DEEZ in Nicholasville ky. I purchased several items at a fair price. It's easy to bid. I will buy again.
Hi Stephen,
Thank you for the 5-star review! We’re glad to hear you had a great experience bidding with DEEZ in Nicholasville and found the process easy and fair. It’s great to know you plan to bid again!
We appreciate you being part of the HiBid community—happy bidding!
—The HiBid Team
Hi Troy,
Thank you for the 5-star review! We’re glad to hear you find HiBid easy to use and enjoy the wide variety of items available to bid on.
We appreciate you being part of the HiBid community—happy bidding!
—The HiBid Team
Easy to use and they had what I was looking for. Can see local or distant auctions.
Hi Gary,
Thank you for the 4-star review! We’re glad to hear you had a successful experience and found HiBid easy to use with plenty of auctions—both local and across the country.
We appreciate your feedback and are happy to have you as part of the HiBid community—happy bidding!
—The HiBid Team
I thought that I had the bid. I watched and it said I had won the bid. YetI have had no contact from the auction. Was there a problem with the auction or the site? Not sure what has happened but I would like to know.
Hi Johnny, I’m sorry to hear about the confusion and disappointment. Once an auction ends, sellers typically send an invoice directly to the winning bidder. Please check your inbox—including your spam or junk folder—to see if you’ve received an invoice.
If you still haven’t heard from the seller, you can contact them directly. On the auction page, click the seller’s company name to view their phone number and email address. Reach out and they’ll confirm whether your bid won and provide payment and pickup instructions.
If you need any further assistance finding the seller’s information or have other questions, please call our support team at 844-775-4774. We’re here to help.
I have bid on 2 different auctions recently and am watching items on a third. I have used this site for several years now.
Hi Sarah, thank you for sharing your experience and for being a loyal HiBid user over the years. We’re glad to hear you’re actively bidding and tracking items—your continued participation means a lot to us. If there’s anything we can do to earn that fifth star, please let us know. We’re always looking for ways to improve and ensure a seamless auction experience.
Thanks again for your feedback, and happy bidding!
I purchased a chicken coop and received a hamster cage. I believed I would actually get what I purchased but the picture was not even what I bought. This site allows deceitful and untrustworthy sellers to sell merchandise that may not even be the right product that is pictured. I am very disappointed and will not use this site again.
Hi Janine, we're truly sorry to hear about your experience. Each seller on HiBid is responsible for their own listings, descriptions, and fulfillment, and it’s never okay for items to be misrepresented. We strongly encourage you to contact the seller directly to address the issue, and if you need help getting in touch or filing a complaint, our support team is here to help at 844-775-4774. We understand your frustration and appreciate you bringing this to our attention.
I want to complain about the most recent particularly unhappy auction experience. The name is GTA Auction. There is deceptive behavior in their Description. I want to auction a bag of dog food, which is said to be 35lb, "open from the top", without any real pictures. But when I went to pick up the goods, I found it wasn't 35lb. There was less than half a bag of dog food. So I said at that time that it wasn't what I wanted. They said they could refund me by EMT, so I didn't take the dog food away and waited for them to refund me. But a week has passed. During this period, I sent them several emails, but no one replied to me. I also called several times, all saying they would return it to me, but I still haven't received it. I'm extremely angry about this auction experience. I hope everyone won't be deceived in the future.
Hi Rui, we’re sorry to hear about your experience and understand how frustrating that situation must have been. While HiBid provides the online platform, each auction is independently managed by the auctioneer—in this case, GTA Auction—who is responsible for item descriptions, fulfillment, and communication. If you believe the item was misrepresented and communication has stalled, we strongly encourage you to report the issue directly to our support team at 844-775-4774. They’ll be happy to look into it further. We appreciate your feedback and are always working to improve the experience for all bidders.
It was great. Even pickup, only thing I could add is because there were no dimensions or sizes I thought I bought a set of regular sized vases and when I picked them up they were only 4 inches tall! That part could use improvement, otherwise everything else was great.
Thanks for the kind words, Saundra! We're glad to hear the overall experience was great, including pickup. We appreciate the feedback on item dimensions—that's definitely helpful for sellers to include, and we'll share it with the team to help improve listings in the future!
BUYER BEWARE! They sell jewelry and use unrealistic "retail appraisals" I based my buying price at 10% of their appraisal. My Jewler only apprised it at half of what I paid. Same Auctions AJCA, AA, SJA. Owner of these auction houses is Adam Hill.
Thanks for your feedback, C. B. We're sorry to hear about your experience. While many auctioneers list estimated retail values or appraisals, those figures can vary significantly depending on the source. If something ever seems unclear or feels off, we always recommend reaching out to the seller before bidding for clarification. And if you believe a seller is acting inappropriately or misrepresenting items, please don’t hesitate to contact our support team at 844-775-4774 so we can look into it further.
Online auctioning is fun. The only recommendation I would make is to allow the customer to have access to our billing information to know that the invoices have been paid. Having to check back and forth with the auctioneer to ensure payment has been received adds and additional point of contact that could be removed.
Thanks for the great review, Andrew! We're glad you're enjoying the auction experience. You're absolutely right—being able to verify payment status directly would simplify things and reduce the back-and-forth. We’ll definitely keep this in mind as we look for ways to improve the process.
Wife bid on 2 rings and one them both. We do want the appraisal for both. Great auction!
Thanks for the kind words, William! We're glad to hear your wife had a successful bidding experience. For appraisal requests, we recommend reaching out directly to the auctioneer who hosted the sale—they should be able to assist with providing that documentation. Enjoy the new rings!
I really like how the auction house titles their lots it makes it fun and interesting and very descriptive. I have never had an issue with bidding or picking up an item always friendly always have your items ready I will definitely be bidding again
Thanks so much for the wonderful review, Gail! We're glad to hear you're enjoying the way the lots are titled and that your bidding and pickup experiences have been smooth and friendly. We appreciate you being part of the HiBid community and look forward to having you bid again soon!
I had a great time bidding and got a great deal on what I have been looking for.
Thanks, David! We're glad you had a great time bidding and scored a deal on something you'd been searching for. Appreciate you being part of the HiBid community!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Kelly,
Thank you for the 5-star review! We love the way you described the experience—every auction really is its own treasure hunt. We’re glad to hear you’re enjoying the thrill of searching, bidding, and finding your “gold”!
We appreciate you being part of the HiBid community—happy bidding!
—The HiBid Team