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HiBid

4.1

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From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...


hibid.com
Lincoln, United States
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HiBid Reviews Summary

The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 20 days

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8,813 reviews

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Texas
1 review
0 helpful votes
Follow Kay M.
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We scan the auctions often for things we want and need to make our lives better. HiBid makes it easy. They send emails on a regular basis. I can scan the local auctions and then scope out some farther away. I set my own parameters for the auctions I want to see. There's an easy search option if I'm looking for something specific. The 'watchlist' is where I spend a lot of time, checking on the items I'm watching or that I've bid on.

Date of experience: October 6, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Kay, for sharing your experience! We're delighted to hear that HiBid makes it easy for you to find items you want and need. Our goal is to provide a user-friendly platform that helps you discover great deals and auctions. If you ever have any questions or need further assistance, please feel free to reach out. Happy bidding!

Arizona
1 review
0 helpful votes
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Easy as pie
October 6, 2023

Biding was easy.theres lot of auctions on there site..

Date of experience: October 6, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Robert! We're delighted to hear that you found using our platform as easy as pie. If you ever have any questions or need assistance in the future, please feel free to reach out. Happy bidding, and we hope to see you at our auctions again soon!

New York
1 review
0 helpful votes
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Bidding smart lol
October 6, 2023

Was very nice. Wish some people fell asleep during bidding so I won more bids but that's ok. Lol

Date of experience: October 6, 2023
Ben C. — HiBid Rep
over a year old

We appreciate your feedback, Keith! Winning bids can certainly be a thrilling experience, and we're glad you find our platform fun and easy to use. While we can't guarantee that others will fall asleep during bidding, we hope you continue to enjoy your auctions with us. If you ever have any questions or need assistance, feel free to reach out. Happy bidding, and here's to more successful wins in the future!

Washington
1 review
0 helpful votes
Follow Nathan J.
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I remember when I was a kid, there were so many toys that we could never afford. But now that I'm old, I can afford them. But even better, I can buy them for below retail. Now how great is that?

Date of experience: October 5, 2023
Ben C. — HiBid Rep
over a year old

Nathan, it's fantastic to hear that you can now enjoy those toys from your childhood at a more affordable price. HiBid is indeed a convenient and fun platform for finding great deals. We're here to help you relive those nostalgic moments while saving money. If you ever have specific items in mind or questions about our platform, feel free to reach out. Happy bidding, and here's to more successful auctions!

New Hampshire
1 review
0 helpful votes
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Overall satisfactioin score is a 10
October 5, 2023

Easy to use and fun to scroll all the items on auction

Date of experience: October 5, 2023
Texas
1 review
0 helpful votes
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Easy to use auction site
October 5, 2023

Smooth process and good auction experience. Would recommend

Date of experience: October 5, 2023
Pennsylvania
1 review
0 helpful votes
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Love this auction
October 5, 2023

Love using this auction you can get good stuff at good prices.

Date of experience: October 5, 2023
Virginia
1 review
0 helpful votes
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Great experience
October 5, 2023

As a new bidder, I am enjoying this new hobby! I won one & lost several but all in all it was a great experience. I was thrilled to see the automatic shipping on my item. I was concerned about how I would do that. Thank you to a fine auction house.

Date of experience: October 5, 2023
Kentucky
1 review
0 helpful votes
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I have contacted my card company and it is not them. The auctioneers tell me it must be how the card is recorded with Hibid. This is frustrating and embarrassing causing me to be declined by other auction houses

Date of experience: October 5, 2023
Ben C. — HiBid Rep
over a year old

Pete, thank you for contacting us regarding this issue. Due to the highly sensitive nature of the information required to deal with this situation we highly recommend reaching out to our support team via the following phone number: 844-775-4774 for further assistance. We hope to further improve you bidding experience with us.

Missouri
1 review
0 helpful votes
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I won some of the items I bid on and lost some that I couldn't get back to quick enough. All in all, HiBid has been very easy for me to work with & I recommend them highly.

Date of experience: October 5, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Carolyn! We're delighted to hear that your bidding experience with us was effortless and enjoyable. While we can't provide extra hands, we can promise to continue offering a seamless and exciting bidding platform for your convenience. Happy bidding, and may you secure many more treasures in the future!

Ohio
2 reviews
0 helpful votes
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It was fun bidding
October 5, 2023

Very easy, everyone is friendly and easy to work with.

Date of experience: October 4, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Rick! We're thrilled to hear that you had a fun and easy bidding experience with our friendly team. Your satisfaction is our priority, and we look forward to providing you with more enjoyable auctions in the future. Happy bidding!

Wisconsin
1 review
0 helpful votes
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Great experience
October 4, 2023

All worked well for me. I was able to track and complete multiple bids easily.

Date of experience: October 3, 2023
Illinois
2 reviews
0 helpful votes
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Easy bidding process.
October 4, 2023

This and most of my other experiences have been great. Ladage auctions as well as most others have been great. Saying that, I've had 3 bad dealings with ogle auctions, as in paying and never receiving my items, only to watch them listed again. Repeated email and texts, phone messages left with no response. I don't bid in ogle auctions anymore. Unlike all of the others, they're very disreputable.

Date of experience: October 3, 2023
Texas
1 review
0 helpful votes
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Always Enjoyable!
October 4, 2023

Throughly enjoy your auction websites and your total process from bidding to pick-up! Keep up the great work!

Date of experience: October 3, 2023
District of Columbia
1 review
0 helpful votes
Follow kimberly Y.
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Typical auction ends at 7pm open bids for an hour and you cant get bid in because their server keeps loading. Would have bid again on 3 items but couldnt get to bid again kept reloading. Has happened on other sites, well heres another one. Dont get to secure in your winning. Reloading reloading

HiBid attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 3, 2023
Ben C. — HiBid Rep
over a year old

Kimberly,

Thank you for reaching out! We understand your frustration, rest assured that live bidding experiences on our platform are out top priority. We do not have other reports of this specific issue. We have reached out via a private message to better assist you in troubleshooting this. We look forward to hearing from you.

Thanks,

The HiBid Team

Alabama
1 review
0 helpful votes
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Presley Auction
October 3, 2023

Very good experience. Presley Auction is a good, fair group to deal with.

Date of experience: October 3, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Andrew! We're delighted to hear that you had a very good experience. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Happy bidding, and we appreciate your support!

Minnesota
1 review
0 helpful votes
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I didn't utilize any user aids that may be available, so it's pretty intuitive. The one feature I missed was when there were multiple items offered on an "each" basis. I bid thinking it wss the whole lot! I definitely won that one. But that was probably cause I was bidding well after midnight! The scope of the offerings is amazing.

Date of experience: October 2, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Michael! We're glad your first experience with HiBid went well. We appreciate your feedback. If you ever need assistance, please reach out. Happy bidding, and we appreciate your support!

Indiana
1 review
0 helpful votes
Follow Kasey Z.
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Very responsive
October 3, 2023

Answered questions when asked. Items have always been as described.

Date of experience: October 2, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Kasey! We're pleased to hear that you found us very responsive. Your satisfaction is important to us, and we're here to assist whenever you need it. We appreciate your support!

Minnesota
1 review
0 helpful votes
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Confused on your multi-bidding
November 2, 2023

What does it mean when I see 25× next to a bid of lots say $3.00. Dose it mean I could win 25 items for the $3.00. Or is it 25 items at $3.00 a piece, making my bid really $75.00 at bidding close. Thinking your bid is $3.00 for 25 items is quite different then being tricked into paying $3.00 apeace

Date of experience: October 2, 2023
Virginia
1 review
0 helpful votes
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Great Merchandise
October 3, 2023

Fun and easy to participate. Great merchandise too at a fraction of the cost!

Date of experience: October 2, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Melania! We're thrilled to hear that you're enjoying the great merchandise and finding our platform fun and easy to participate in! If you ever have any questions or need assistance, please don't hesitate to reach out. Happy bidding, and we appreciate your support!