On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
About HiBid
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...
HiBid Reviews Summary
The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Easy to use and fun to scroll all the items on auction
Smooth process and good auction experience. Would recommend
As a new bidder, I am enjoying this new hobby! I won one & lost several but all in all it was a great experience. I was thrilled to see the automatic shipping on my item. I was concerned about how I would do that. Thank you to a fine auction house.
I have contacted my card company and it is not them. The auctioneers tell me it must be how the card is recorded with Hibid. This is frustrating and embarrassing causing me to be declined by other auction houses
I won some of the items I bid on and lost some that I couldn't get back to quick enough. All in all, HiBid has been very easy for me to work with & I recommend them highly.
Thank you, Carolyn! We're delighted to hear that your bidding experience with us was effortless and enjoyable. While we can't provide extra hands, we can promise to continue offering a seamless and exciting bidding platform for your convenience. Happy bidding, and may you secure many more treasures in the future!
Thank you, Rick! We're thrilled to hear that you had a fun and easy bidding experience with our friendly team. Your satisfaction is our priority, and we look forward to providing you with more enjoyable auctions in the future. Happy bidding!
All worked well for me. I was able to track and complete multiple bids easily.
This and most of my other experiences have been great. Ladage auctions as well as most others have been great. Saying that, I've had 3 bad dealings with ogle auctions, as in paying and never receiving my items, only to watch them listed again. Repeated email and texts, phone messages left with no response. I don't bid in ogle auctions anymore. Unlike all of the others, they're very disreputable.
Throughly enjoy your auction websites and your total process from bidding to pick-up! Keep up the great work!
Typical auction ends at 7pm open bids for an hour and you cant get bid in because their server keeps loading. Would have bid again on 3 items but couldnt get to bid again kept reloading. Has happened on other sites, well heres another one. Dont get to secure in your winning. Reloading reloading
Kimberly,
Thank you for reaching out! We understand your frustration, rest assured that live bidding experiences on our platform are out top priority. We do not have other reports of this specific issue. We have reached out via a private message to better assist you in troubleshooting this. We look forward to hearing from you.
Thanks,
The HiBid Team
Very good experience. Presley Auction is a good, fair group to deal with.
Thank you, Andrew! We're delighted to hear that you had a very good experience. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Happy bidding, and we appreciate your support!
I didn't utilize any user aids that may be available, so it's pretty intuitive. The one feature I missed was when there were multiple items offered on an "each" basis. I bid thinking it wss the whole lot! I definitely won that one. But that was probably cause I was bidding well after midnight! The scope of the offerings is amazing.
Thank you, Michael! We're glad your first experience with HiBid went well. We appreciate your feedback. If you ever need assistance, please reach out. Happy bidding, and we appreciate your support!
Thank you, Kasey! We're pleased to hear that you found us very responsive. Your satisfaction is important to us, and we're here to assist whenever you need it. We appreciate your support!
What does it mean when I see 25× next to a bid of lots say $3.00. Dose it mean I could win 25 items for the $3.00. Or is it 25 items at $3.00 a piece, making my bid really $75.00 at bidding close. Thinking your bid is $3.00 for 25 items is quite different then being tricked into paying $3.00 apeace
Fun and easy to participate. Great merchandise too at a fraction of the cost!
Thank you, Melania! We're thrilled to hear that you're enjoying the great merchandise and finding our platform fun and easy to participate in! If you ever have any questions or need assistance, please don't hesitate to reach out. Happy bidding, and we appreciate your support!
Have been buying for several years now, love how good all auctions have been. This is a great site to use.
Thank you, Dustin! We're honored to be your go-to auction site and to have your continued support over the years. Your kind words inspire us to maintain the highest standards. If you ever have any questions or need assistance, please don't hesitate to reach out. We look forward to serving you with more great auctions in the future!
Great products and great prices. Always have a variety of items and great customer service when picking up my items
Thank you, Maurice! We're delighted to hear that you're pleased with our great products and prices. Your positive feedback encourages us to continue delivering value. If you ever have any questions or need assistance, please don't hesitate to reach out. We appreciate your support!
I have only purchase little things but things seem to be what they say
That's great to hear, Tony! We aim to make your bidding experience as easy as possible. Whether it's little things or big finds, we're here to help you discover what you're looking for. Happy bidding!
The HiBid site is very easy to use and provides great real time information during the bidding process.
Thank you, Vernon! We're thrilled to hear that you find HiBid easy to use and appreciate the real-time information. We aim to make your bidding experience as smooth as possible. Happy bidding, and we hope you continue to find great deals with us!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Pete, thank you for contacting us regarding this issue. Due to the highly sensitive nature of the information required to deal with this situation we highly recommend reaching out to our support team via the following phone number: 844-775-4774 for further assistance. We hope to further improve you bidding experience with us.