logo

Heaven Fashion Store

Check out our latest communities fighting
AI scams on Reddit and Facebook

This website seems to be closed. Find similar businesses

Heaven Fashion Store

1.3
heavenfashionworld.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

Heaven Fashion Store Reviews Summary

Heaven Fashion Store has a rating of 1.3 stars from 254 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Heaven Fashion Store most frequently mention dog bed, credit card and total scam. Heaven Fashion Store ranks 1981st among Women's Clothing sites.

service
7
value
7
shipping
7
returns
7
quality
7

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow JO J.
Unfollow JO J.
Share Review
Report Review

I've been scammed as well. Free pet bed? Yeah right! Ordered March 5, still nothing, no response to emails, nothing!

Date of experience: June 17, 2019
Washington
1 review
0 helpful votes
Follow Linda D.
Unfollow Linda D.
Share Review
Report Review

I placed two orders on May 14. The "shipping" fees were immediately withdrawn from my bank account. The next day I received confirmation emails for both orders. Great! I thought. Then I began to wait... and wait... wait. Yesterday I began the process of contacting the company. I did get a response from a name and email not the same as this company. After some email exchanges, he claimed that this isn't his company. Strange, since I contacted this company, and he responded! SCAM!

Date of experience: June 15, 2019
Michigan
1 review
2 helpful votes
Follow Geraldine S.
Unfollow Geraldine S.
Share Review
Report Review

FRAUD!
June 15, 2019

They took my money but I have not received my order! SCAM! Buyers please be aware of this fraudulent site.

Date of experience: June 15, 2019
Idaho
2 reviews
6 helpful votes
Follow Donna R.
Unfollow Donna R.
Share Review
Report Review

Steals money
June 15, 2019

Ordered two months ago never heard from them and am starting class action against them. I am on fixed income and this hurts

Date of experience: June 15, 2019
Canada
1 review
1 helpful vote
Follow Irina c.
Unfollow Irina c.
Share Review
Report Review

Definitely scam.
June 15, 2019

They offered free give out of pet beds as a promotion and charged 10 dollars for shipment. I decided that it was not a big risk and decided to try. Needless to say there is no bed and no responses for email.

Date of experience: June 14, 2019
Illinois
1 review
0 helpful votes
Follow Mary P.
Unfollow Mary P.
Share Review
Report Review

I placed my order back in April they said it was confirmed and then they told me it was on back order and now they won't reply to me and it's been more than two months since I ordered it I think it's a scam site you have no way to contact them there when you tried to email now their site won't come up

Date of experience: June 14, 2019
Washington
1 review
0 helpful votes
Follow Crista T.
Unfollow Crista T.
Share Review
Report Review

FRAUD!
June 14, 2019

This company is Fraudd. I ordered two different orders from them on the same day and they don't return emails. It has been over two months since I ordered and nothing. Please please don't order from them.

Date of experience: June 14, 2019
New Zealand
1 review
0 helpful votes
Follow Malinda h.
Unfollow Malinda h.
Share Review
Report Review

BEWARE!
June 14, 2019

I ordered something from this website 3 months ago and still have not received my goods and they wont reply to any of my emails. I would rate them maybe 1 star but can't do that as far as I'm concerned they have taken my money and ignored me. I do not recommend this website they are as dodgy as hell.

Date of experience: June 13, 2019
Australia
1 review
0 helpful votes
Follow Ron A.
Unfollow Ron A.
Share Review
Report Review

Just reading reviews from other people who have been ripped off by this company, how are they able to continue after so many disgruntled customers have lost money. Do we not have among our thousands of government departments one that is capable of chasing down people like this and put them out of business. Buyers unit make sure these such businesses are stamped on like the vermin they are.

Date of experience: June 13, 2019
Pennsylvania
1 review
2 helpful votes
Follow Elena P.
Unfollow Elena P.
Share Review
Report Review

Terrible company! Will take your money and run. You will get zero product! Good luck even getting a response from their email address and when you do it's a generic "having an issue with the supplier". By the time you figure it out your bank has already sent them payment and you're out that money! Found them on Instagram and have been looking for them since but I'm assuming they were taken down due to complaints! Ordered in April and still nothing!

Date of experience: June 12, 2019
Pennsylvania
1 review
2 helpful votes
Follow Sue H.
Unfollow Sue H.
Share Review
Report Review

Scam and frauds
June 13, 2019

Watch your bank accounts, cleaned mine out after i ordered and didnt get item a few weeks later and they used card number to clean out my bank account. Thank god it was insured. But it was a big head ache. Why has it not been removed by the internet...?

Date of experience: June 12, 2019
California
2 reviews
5 helpful votes
Follow Ronnie B.
Unfollow Ronnie B.
Share Review
Report Review

I wish I would have seen these reviews before. Made a purchase this morning and a friend alerted me to this site and all the scam alerts. Contacting bank now to contest charge.
Clearly a scam if you look into them and their fake FB Page!

Date of experience: June 12, 2019
Minnesota
1 review
1 helpful vote
Follow Natasha H.
Unfollow Natasha H.
Share Review
Report Review

Ugh-scam company
June 12, 2019

Reporting to BBB and to FTC
I ordered in May and have sent multiple emails and received no response. I usually check reviews before ordering, I didn't this time and I will forever do it now. I have also reported their FB page. I wish we could file a civil suit!

Date of experience: June 11, 2019
Pennsylvania
1 review
3 helpful votes
Follow Natalie L.
Unfollow Natalie L.
Share Review
Report Review

I order my stuff almost 9 weeks ago and i have emailed them i keep getting a auto response that there backed up. Im so pissed that they scamed me i should of known that it was to good to be true!

Date of experience: June 10, 2019
New Jersey
1 review
3 helpful votes
Follow Cheryl M.
Unfollow Cheryl M.
Share Review
Report Review

DO NOT BUY
June 8, 2019

I placed an order and have yet to receive it. My emails get responses after 1-2 weeks even though the web site reads responses to inquiries within 24 hours. The response from the company is "there is a problem with the supplier". No ETA for the product and a complete disregard of my refund request. Had to go back to my credit card company for resolution.

Date of experience: June 8, 2019
Australia
1 review
2 helpful votes
Follow Kirsty S.
Unfollow Kirsty S.
Share Review
Report Review

Do not buy from this store. Fake store. Purchased item early May, got a text, no tracking no information, item hasn't arrived. Account is fake.

Date of experience: June 8, 2019
Texas
3 reviews
6 helpful votes
Follow Charlotte J.
Unfollow Charlotte J.
Share Review
Report Review

I am reporting them to the Better Business Bureau after reading these comments. I also was hooked in with the Pet Stairs! Took my money and delivered nothing. They have not replied to my emails either. Such a Shame! You can report them at:
https://www.econsumer.gov/en/Confirmation#crnt

Date of experience: June 7, 2019
Georgia
1 review
0 helpful votes
Follow Nikki B.
Unfollow Nikki B.
Share Review
Report Review

SCAMMERSSSSS
June 7, 2019

It finally happened. I got scammed. I thought I was buying dog steps for my older dog. Never received them nor did I receive any response to the many emails I sent. I reached out to my bank to report it. Hopefully, I can get my money back. It was only $10 but I don't care. Also, the apparently used to be called something else. DO NOT BUY FROM THEM.

Date of experience: June 7, 2019
California
1 review
2 helpful votes
Follow Wendy F.
Unfollow Wendy F.
Share Review
Report Review

I ordered dog stairs and 2 months later I'm getting the run around! Please report these thieves to the Federal atrase Commission. You can file the complaint online! Also report them on Instagram so they can't do business!

Date of experience: June 6, 2019
Washington
1 review
4 helpful votes
Follow D E.
Unfollow D E.
Share Review
Report Review

DIRTY SCAMMER!
June 4, 2019

I wish I had checked for reviews before now making any ghost purchase. I ordered the translator to help me when I ended up travelling to Japan. Ordered at the start of May and all I received was a confirmation email. I sent them another email asking about deliver, to which I didnt get any response. I just called my credit card company and they informed me that it's a computer software store and not a fashion store at all. I suggest everyone call up their banks to report this bogus company and get refund of money taken from the account. Hopefully, if enough people report them, they will eventually be flagged up.

At least this will teach me not to trust adverts on Facebook or Instagram for any purchase. This is the second time something like this is happening to me. First time was years ago when I wanted a wristwatch for my partner and I. I thought this was real as they had a functioning website. They are not thing but SCAMER!

I pray they get caught and the justice is served!

Date of experience: June 3, 2019