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HealthyPets Reviews Summary
HealthyPets is an online pet store offering a wide range of products for dogs and cats, including flea and tick medication, health supplements, and pet accessories. They offer free shipping on orders over $59 and have a 30-day return policy.
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I'm so happy to have found Healthy Pets! I was ordering the same products from Amazon and a substantially higher price. They have a great selection of many different items for all my pets and very reasonable prices. Their website is easy to navigate and even easier to order. Product is always delivered fast. Love these guys!
Great product. Conveniently purchase on-line for a caring pet. Healthy Pets is a great website for products for our pets. I've used this site for previously buying products especially for aging pets too. Prices are reasonable and the service is great.
I shop around, I am always looking for good deals (who wouldn't). HealthyPets often offers promotions, coupons, and has decent prices. If you are not rushing to get something, HealthyPets is a great place to shop. If you need something urgently, and HealthyPets seems to be the only place where you can find what you need, the chances are, they don't have it, even if their website says "in stock".
I placed 6 orders with HealthyPets in the last year and half. Everything was "in stock" when I placed my orders, yet, 2 of my orders came back as back-ordered after the fact. I placed orders, received order confirmation emails, then received backordered emails. One of my orders did not ship until weeks later, but the back-ordered/out of stock items showed "in stock" on their website the entire time.
HealthyPets needs a system that will reflect the actual inventory accurately. They need to tell their customers at time of order if products aren't available. Saying items are in stock when they aren't is very unprofessional. They also have to be better at updating customers on a regular basis.
Also, HealthyPets will not ship your order if your order contains a back-ordered item. They won't split and ship your order in phases, they will not ship your order until all items become available. In stock items will be held hostage (lol). This is a very common practice, but it would be nice if options are given as to how customers want to proceed, so the wait doesn't end up being too long.
HealthyPets has good selection, great promotions and specials, if everything you need is "in stock". Sadly, you have no way of knowing that until you actually place an order. Until they improve their website that automatically adjust to reflect actual item count, I will be ordering from elsewhere, especially something that I need right away.
Our beagle had some issues in lab work and vet recommended using Denamarin. All prices where about the same Healthy Pets was cheaper and free shipping.
I had given a previous review which said, "I received my order but one bottle came leaking. I tried to reach out to the company last week but no one has responded to me about this matter."
UPDATE: I reached out to them again and they were prompt in getting back to me and remedied the problem immediately. The only thing that I can think of as to why they didn't get back to me the first time is that my email never reached them.
Thank you Healthy Pet for your prompt service and your great products.
Simple ordering process and timely delivery of Meds for our little dog, great service with excellent pricing!
Meds for my cat. They were reasonably priced and arrived quickly which was good because my cat really need them due to a respiratory infection.
Local vets do better and faster than this company. You'd be smart to avoid them. Don't get influenced by their "marketing". Late deliveries are norm here.
Great price. Shipping was free. It's a good idea to have free shipping or cheap as possible. I can get it on Amazon prime and it is free shipping of course. Top of the line product though.
Most people are so dazzled by the discounts that they don't consider the quality of the products. One product I bought had to an expiry date or even a batch number. I am not sure if it was even real or fake. Beware, future buyers.
I ordered a product from this company and it did arrive in time as expected. I made an inquiry with their customer support especially because my pet needed this but they were completely unhelpful. Was told I had to wait a little longer.
This is a scam website specializing in bait and switch. It will pop up a big banner saying "You have QUALIFIED for free shipping! ". But when you take the bait and go through the entire order process the free shipping will vanish at the very last step just before you hit return to accept the order. Don't give them your money.
I wash my dog every day and he really does love it. I bought an entire gallon of wash from healthy pets and get it shipped to me much cheaper than going to pet smart for my shampoos. I also like their dog vitamins and supplements that are cheaper than petsmart as well. Shipping is not too expensive and worth it still.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members