HealthyPetsReviews 73

Have the stuff I need, web site easy to use, good price, quick turn around. Have bulk prices for items I use which I haven't found anywhere else

I wish I had. Seems this company likes to take your order and never deliver the product. I Called to cancel and talked to the rudest person. I just hope they refund paypal.

Ordered StrepVaxII - THREE days later, when it should have arrived by then, it was canceled with no explanation.

They had the stuff I needed, shipped it, and it showed up when it was expected. Thank you for providing such great service.

I placed an order with HealthyPets.com in February, 2021. I never received a confirmation email, bit did receive an email asking if I had received my order. Ha! Called in early March, and was told item was on backorder until March 30. I called April 14 to cancel my order. Their customer service is horrid. They claimed I had canceled my order in early March, which I had not. Will NEVER place another order with them. Seems to be a big scam!

I order Cheristin flea medicine for my cats and received it without any issues. Thank you so much!

I foolishly ordered something for my elderly dog from these scamming liars. It's something she needs to take daily, (Azodyl) and I needed it quickly, as I was about to run out. I was promised delivery in 3-4 days. Instead, I called, and emailed, and received bizarre, dishonest, contradictory explanations and apologies, and didn't receive the item for four weeks, by which time Id purchased it from another company. They promised me a refund, which they never gave me, and in the end I had to fight the charge through my credit card. It was a nightmare. PLEASE, spare yourself, and buy whatever you need from anyone else. They will lie to your face.

Ordered items from the website on Feb 23,2021 but the order status never updated for 2 weeks. Reached out to them multiple times (3 directly, 2 via PayPal) but complete silence. Had to file a claim through PayPal. Once escalated, they changed the status to "shipped" but they never arrived. I reached out for the 4th time directly, but still silent. STAY AWAY FROM HEALTHYPETS. THEY ARE COMPLETELY FRAUDULENT.

I'm absolutely disgusted with this company and their service. I'm beyond mad at these idiots. I placed my order on 1/25. After 8 days I didn't receive my order, so I called them. The lady said they have the product in warehouse and doesn't know why it is not shipped. Promised me that I will get my package within 3 days. After 5 days, they still have not shipped my order. I received my order on 2/15. I sent the package back on 2/16 for a refund. And it is now 3/5, and each time I called for refund, the people hung up one me. And I called about 6-7 times. This company is bunch of idiots.

Dasuquin is out of stock on Chewy and 1800PetMeds, so I searched for another service. HealthPets did not say that it was out of stock, so I ordered it. When the due date came & went, I tried their customer service link to contact them, but the web link failed, with an error.

Then I emailed them and they responded 24 hours later, saying that Dasuquin is "back ordered". I replied, telling them to cancel my order and provide a refund. I also told them that other sites tell you they're out of stock or back ordered - and don't even let you order the product. Chewy, in fact, will send me an email message when it is back in stock.

Going forward I will revert to the more professional Chewy & 1800PetMeds.

Ordered product, 15days later checked on order, told it was back ordered, didn't get email stating back ordered till after I, checked spent aprox. 2hrs. On phone and web site customer service rep. After waiting 1 month, order wouldn't be in till of 2/30/21 ordered 12 /22/20 told rep. I wasn't happy how they handled order he said we don't apologize to customers! Will never use this site again called, phone no. Canceled order they couldn't have cared less

I was trying to find an affordable fish antibiotics after my local store stopped stocking them. I researched quite a few websites. Then I found Healthy Pets, and I am so glad I did! I got a 100 count bottle of 500mg Amoxicillin capsules for around $26, including shipping. My local store was charging $23 for a 100 count bottle of 250mg Amoxicillin capsules. It was totally worth the extra few dollars for double the strength of my previous antibiotics, and they got shipped directly to my home. They arrived very quickly, in a few days, which in these times with all the delays in the post office (at least the ones in my area) was a pleasant surprise. I will be using Healthy Pets as my fish antibiotic supplier for the foreseeable future! Thanks Healthy Pets

Very happy with my purchase from Healthy Pets. The order arrived in a timely manner. I will order again when I need more product. Thank you!