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Headlight Experts

2.1

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Headlight Experts Reviews Summary

Headlight Experts has garnered mixed feedback regarding its reputation and customer service. On the positive side, many customers praise the quality and brightness of the LED headlights, as well as the effectiveness of the lifetime warranty, which is often highlighted as a significant benefit. However, there are notable concerns regarding customer service, particularly issues with return policies, perceived hostility from support staff, and difficulties in resolving product-related problems. Overall, while the product quality appears to be a strength, the company's customer service approach may require significant improvement to enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
136
value
130
shipping
134
returns
120
quality
125
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Turkiye
1 review
0 helpful votes
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I am very pleased
March 9, 2023

I bought the front right headlight for my car, I am very satisfied, I recommend it to those who will buy it as if it has never changed

Date of experience: March 9, 2023
Massachusetts
1 review
7 helpful votes
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My order did not come with an invoice and the bulbs were clearly not the 5000 lumens I ordered however i was only able to determine this once the lights were installed in had a very apparent blue tint to them. The products have no labels on them or the packing so it is impossible to confirm this. I have been dealing with customer service for two weeks now and they keep stringing me along without fixing the problem. DO NOT purchase through them. I think it worth paying more for quality and wish I never ordered through them.

Date of experience: March 8, 2023
Turkiye
1 review
0 helpful votes
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Delivery fast i shopped a few times very good
The delivery is fast i shopped a few times i was very satisfied

Date of experience: March 8, 2023
Germany
1 review
0 helpful votes
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Var headlights
March 8, 2023

Hello, I am very satisfied, I have very fast delivery. Car headlights are amazing, prices are very affordable.

Date of experience: March 8, 2023
Turkiye
1 review
0 helpful votes
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A very successful company in communication, they take care of you very well, delivery to the address and packaging are very good

Date of experience: March 8, 2023
Georgia
1 review
6 helpful votes
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Terrible customer service
March 8, 2023

Bulbs did not fit housing. One of the bulbs came damaged. They tried to tell me it wasn't damaged and I was the one that damaged it. I'll send bulbs back but will probably have to dispute the charge to get my money back. Don't order from this company!

Date of experience: March 7, 2023
Turkiye
1 review
0 helpful votes
Follow Busra T.
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A business that sells car headlights.
Together with their expert teams, they provide information and support.
There is sufficient information and quality products about the headlights of the vehicles. It is one of the rare sites that I shop and am satisfied with. I recommend it to everyone.

Date of experience: March 7, 2023
Turkiye
1 review
0 helpful votes
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Thank you guys
March 8, 2023

Although it may seem difficult to shop here, I realized that it is a very easy system, thank you.I love you

Date of experience: March 7, 2023
Turkiye
1 review
0 helpful votes
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I've shopped
March 10, 2023

I've shopped here a few times and it's a very good quality and comfort site, thank you and I would like to add I recommend it is a very good place

Date of experience: March 7, 2023
Turkiye
1 review
0 helpful votes
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Shopping
March 8, 2023

I contacted this place for my car headlights, I was very satisfied, I shopped, they took good care of their customers. Quality products are available with car headlights.

Date of experience: March 7, 2023
Turkiye
1 review
0 helpful votes
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It's really beautiful, I recommend it to everyone, I recommend it to everyone, it's very beautiful, everyone should enter it nicely

Date of experience: March 6, 2023
Turkiye
1 review
0 helpful votes
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Quality products about car headlights. Fast deliveryI have shopped here several times and have been satisfied each time.

Date of experience: March 6, 2023
Turkiye
1 review
0 helpful votes
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Alperen Baskan
March 7, 2023

Hello, I've shopped here many times, I'm satisfied, you won't have any reliable problems, thank you, best regards

Date of experience: March 6, 2023
Turkiye
1 review
0 helpful votes
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Quality product
March 7, 2023

I bought headlights for my car and it was really good quality and most importantly they delivered fast thank you very much

Date of experience: March 6, 2023
Turkiye
1 review
0 helpful votes
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My New headlights
March 7, 2023

While I was going to buy new headlights for my car, I found this company and after a little research, I ordered the headlights, I started waiting and incredibly fast delivery was provided, not only that, but they were extremely helpful by providing information support with their expert teams, I have shopped three or four times from this company, a very reliable company. Perfecttt

Date of experience: March 6, 2023
Germany
1 review
0 helpful votes
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They stopped me in town and gave me a warning because our headlights were damaged, so I found the best headlight spot and we changed it, thanks.

Date of experience: March 2, 2023
Turkiye
1 review
1 helpful vote
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Güzell
March 2, 2023

Headlight Experts has a 2.11-star rating out of 65 reviews, which indicates that many are generally dissatisfied with their purchase. Guests who complain about Headlight Expertise mostly talk about customer service, lifetime warranty and return shipping issues. Headlight Expertise is ranked 381st among Auto Parts sites.

Date of experience: March 1, 2023
Turkiye
1 review
0 helpful votes
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İ
March 2, 2023

I know nothing about car headlights, so after getting pulled over by the sheriffs in town, they told me to get new headlights.

Date of experience: March 1, 2023
Turkiye
1 review
0 helpful votes
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Headlight Experts
March 6, 2023

It is a business that sells car headlights. It provides information and support to its customers with its expert team. Quality products about car headlights. Fast delivery I've shopped here a few times and I'm satisfied every time. Comments should be made in English. No need to add photos.

Date of experience: March 1, 2023
Turkiye
1 review
0 helpful votes
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Perfect
March 2, 2023

An excellent company and a professional team, with fast shipping options and support, it has a very good application and good services, a company that I always prefer, I recommend it to everyone

Date of experience: March 1, 2023