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Hawalili Reviews Summary
The company has garnered a mixed reputation, with many customers appreciating the unique product offerings, affordability, and easy online shopping experience. Positive sentiments highlight the fun designs and quality of the shirts, often leading to repeat purchases. However, several customers expressed dissatisfaction with slow delivery times, sizing inconsistencies, and challenges in the return process, including unexpected fees. Overall, while the company excels in product variety and pricing, it faces significant hurdles in customer service and fulfillment that could impact long-term customer loyalty.
This summary is generated by AI, based on text from customer reviews
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Everything was as described in their advertising, and my shirt arrived very well packaged and in a timely manner. They are high quality garments.
Any initial apprehension I had about ordering for the first time from this site (and very far away location) were totally dispelled from my first order.
I expect I will be ordering again from them in the near future, and I highly recommend them to anyone else seeking unique high quality clothing.
I do advise however, when ordering to pay close attention to sizing, and their sizing charts. I had no problem with the sizing, but didn't notice sizing/ measurements vary significantly from brand to brand. I ordered one small and one medium shirt, and the measurements were about the same for those in my case. ( This Is Not Unusual for a business place selling multiple brands.)
Again I highly recommend this vendor, and I expect to be ordering from them again.
Loved all our choices and the quality was great and sizing was right on target. Can't wait to make another purchase soon
I'm normally a large or extra large. I bought 4 XL shirts and they are all on the small side. 2 of those shirts are so small that I will never wear them. It's a crap shoot, I won't buy from them again.
Easy to use website and good selection, but actual products were not of the quality I expected (materials, colors, and fit). I accepted the partial cash refund option vs. hassle of a foreign shipment to return the items.
. Terrible piece of merchandise. Didn't fit. Pattern didn't match ad. Gave it away to someone else
Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.
Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.
We will try our best to provide the way to customers with the most convenient to shop. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Enjoy your design selections for men's sport shirts! Easy transaction as well. Delivery could be faster.
My order was two shirts and two shorts. Shorts size was Large.
One shorts was large, correct.
The other pair when I tried on was very tight,
There size was SMALL.
I could not return as I have thrown out the paper work in the rubbish and it had gone.
Caught once never AGAIN.
The 2 hats were advertised as WOOLEN fabric hats... the hats were 65%polyster/35%cotton with cardboard internal liners. The hats came in a poly-bag with NO shipping cushion whatsoever; both hats were crushed flat and their cardboard liners creased so bad as to be impossible to ever give the hats their proper shape. Both hat bands were NOT even attached to the hats!
PayPal refused to stand by my position of a 100% refund as their American customer and agreed with New Fashion & Beijing Xike Network Technology Co., Ltd that I had to pay to return ship these damaged goods at my costs or NO refund. I refused and will NEVER order again from New Fashion & Beijing Xike Network Technology Co., Ltd and will be closing my PayPal account accordingly.
Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.
Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you for your suggestion and we will improve our products accordingly.
We`ll keep improving our service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
So far so good... let's hope the shipping time better this time
Shirts are nice, but didnt fit at all, way to small, they offered 25% off my bill and told me i didnt have to send them back, but i havent received that yet?
Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.
Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.
After checking, since you did not reply to our chat in the previous conversation to confirm that you have chosen to accept our proposal, we have not processed a refund for you yet.
We will handle it for you as soon as possible.
Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.
And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm
We`ll keep improving our service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
The shirts were/are very nice and the price, colors, texture, everything I could want to wear to
my Costa Rica home. I ordered a X and a XX so I would be certain to have good fit. Normal shirts
would work. Nope. Much too large!
Awesome shirts at great prices, super deals on shipping, super selection.
Awesome shirts at great prices, super deals on ship
Looked good on the pictures but material was poor quality. Also, some were of different sizes although they were all marked Large. They also took too long to arrive.
Most good one large shirt came as small small, can't get it over head
Most good one large shirt came as small small
The shirts are a poor fit and all were returned for refund on 9/10/21 after i received a return authorization-
Thank you for your feedback and sorry for any inconvenience caused.
We are so sorry. Shipping cost of your order depends on the shipping distance and weight of the packages. We are also very sorry about shipping, but due to the increase in international transportation costs, our transportation costs have also increased.
We now offer free shipping service on orders over $79 (except for pre sale items and final sale items).
So when your order amount is less than $79 you`ll be charged the shipping fee. Hope for your understanding.
Regarding the delivery time, you can learn more about our shipping policy here https :// www.hawalili. Com/information/Shipping%20%26%20Delivery
We will try our best to provide the way to customers with the most convenient to shop. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Love the merchandise. Great colors, cool to the skin. My concern is the cut us tight. So if you wear a 2X like me, go bigger.
Also with the rub me meat before I stick it in shirt has the text in front to high up to read. So the word. I rub are in the collar. Should across the high side of chest. Even with first button
Great selection. Easy process. Thank you. Will order from here again
Excellent products. Shirts are very true to UK sizes. If I was to moan about anything, the delivery could be a bit quicker. But overall well happy. 5*
So far so good, got the quality products I ordered at great prices.
Great selection of shirts just hope that they are true to size, if they are I will gladly be back.
Great selection of shirts just hope that they are true to size, if they are I will gladly be back.
Ordering was easy. Delivery was a little sooner than expected. Customer service was very good at responding. I had ordered shirts, five in total. Two fit great (Hawalili labeled), two fit snug (Misslook labeled), one fit like a small (no printed label). All were ordered and labeled XL. They are not the same in sizes. The material of the shirts are light weight and feel fine. After washing, with my other shirts, they seem to have held up well and did not change in fit. If I can determine how the shirts are labeled I may order more.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.
Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.
Could you tell us your correct order number first so that we can serve you better?
Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.
And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm
Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.
If items do not fit, you can contact us to return within 30 days from delivery date.
We will try our best to provide the way to customers with the most convenient to shop. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!