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Hawalili Reviews Summary
The company has garnered a mixed reputation, with many customers appreciating the unique product offerings, affordability, and easy online shopping experience. Positive sentiments highlight the fun designs and quality of the shirts, often leading to repeat purchases. However, several customers expressed dissatisfaction with slow delivery times, sizing inconsistencies, and challenges in the return process, including unexpected fees. Overall, while the company excels in product variety and pricing, it faces significant hurdles in customer service and fulfillment that could impact long-term customer loyalty.
This summary is generated by AI, based on text from customer reviews
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Easy to pick what I wanted and have it shipped. Problem is it takes a long time to receive products.
The continual prompting to check deals was overbearing. Yes, let me know, give it a shot but you can drop it after the third or fourth time and it would be fine.
The continual prompting to check deals was overbearing. Yes, let me know, give it a shot but you can drop it after the third or fourth time and it would be fine.
Good deal and I can't stand Chinese garbage but the look ok for the price
I loved the shirts. I did not like the fact that there is not any sort of fabric care label on the shirts. There is no RN label indicating where the shirt is made, where the fabric is from, or the actual fabric. Customer service was of no help..
The shirt was stained and would not come clean I sent photos of the staine shirt and asked for a exchange for one that wasn't damaged
First time order, prices were good hopefully product is good also
Items were what I wanted, delivery took longer than I thought it would be.
Hard to re-find items that you may have passed up.
All the shirts that I ordered arrived and were exactly as indicated in the catalogue however I ordered a T-shirt in size XXL/2XL what I received was way too small, probably only a large or medium. I had ordered a black T with the wording "Let me pour you a tall glass of GET OVER IT Oh and here's a straw so you can suck it up." I will probably give this T-shirt to someone who fits it better.
Amazing clothes with awesome design! A company that definitely understands to sell a product in a globalized world!
Amazing clothes with high end design!
I bought 5 shirts from Hawalili. The shirts look like the pictures. The colors are bright and clean. What I didn't know was the most of the shirts were 100% polyester/rayon. After being washed and worn, the darker colors seemed to have a white haze over them. Two of the shirts were a cotton blend and look and feel much better. I wish I had known the fabric content before purchasing.
It was good. Would liked to have gone back to where I left after adding items to cart
Fine, delivery did take longer than expected. Other than that all was well with the order.
Made in China!
I ordered a couple of shirts from Hawalili as it came up on my browser and I liked some of the shirts on their site. When ordered one shirt arrived within a month to month and a half but the second shirt took almost 6 months to arrive. Both shirts are made of the same fabric which is sticky and has an almost plastic feel to it.
No good for the tropics and needless to say I have worn one of the shirts once but they'll be going to the Salvation army for someone else to enjoy.
Thought i''d share for people who don't like this type of fabric.
Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.
Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.
Can you tell us your correct order number first so that we can better solve the problem for you?
We will try our best to provide the way to customers with the most convenient to shop. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Great experience i like the 50's style. I will look very outstanding soon as my new shirt arrives. Shirt arrived balled up in my mailbox. I put it in the cleaners to get the wrinkles out. Material is very very thin and low quality, but what can I say. Im stuck with it. Took a chance. Thx
Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.
Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Great experience i like the 50's style. I will look very outstanding soon as my new shirt arrives.
I ordered xxl shirts and the size feels like their a small
Good, quick checkout, but the quality of the shirts is not high. Also, cuts of shirts relative to sizes are inconsistent.
You get what you pay for. I decided to return all but 1 of the 8 items I ordered. Most were much smaller than sizes in the U.S. ALL were of subpar quality.
Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.
Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.
Thanks for your patience to wait.
Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.
And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm
Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.
We will try our best to provide the way to customers with the most convenient to shop. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I ordered 5 large and the shirts and not one is close to a large
They are a toss up between small and medium
I am trying to get a refund and so far they have offered me a discount for something that does not fit
Liked the styling of everything I ordered but all items ran on the small side even after using the measuring chart
As a first time shopper, took a while to look thru everything but well worth it
Super easy, great value. Great job! Very unique and cool products...
Bought the shirt for myself even though it was a men's shirt. I wish you would make some for women although I like the one I got.
Nice selection but skimpy sizing. Tried to arrange return, but got run around. Offered discount that I couldn't use. Talked about refund but gave no directions on how to arrange refund. Very disappointing.
Thank you for your feedback and sorry for any inconvenience caused.
After inspection, your order has been cancelled and refunded according to your request,
We have already refunded the refund to your original payment account.
Please Check the account you used for payment. If you can't find it, check with your bank staff to find it.
We`ll keep improving our service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Hawaliliis a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.
Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.
After inspection, we did not receive the pictures you sent about the damaged product. We replied to your email 13 days ago, but did not receive any reply or picture from you. Please send us pictures of the product as soon as possible so that we can solve the problem for you as soon as possible:
From: [email protected] Sent: 2021-08-17 14:16:17 (duration: 13.05 days)
To: [email protected] sent successfully
Hi **,
HBBFF00085937
Sorry for your inconvenience
Could you please take some photos to show the issue?
If you run into any issues, feel free to drop us an email and we will get back to you soon.
Best regards,
Coco
HAWALILI
--------------------
We`ll keep improving our service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!