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Hawalili

3.6

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Hawalili Reviews Summary

The company has garnered a mixed reputation, with many customers appreciating the unique product offerings, affordability, and easy online shopping experience. Positive sentiments highlight the fun designs and quality of the shirts, often leading to repeat purchases. However, several customers expressed dissatisfaction with slow delivery times, sizing inconsistencies, and challenges in the return process, including unexpected fees. Overall, while the company excels in product variety and pricing, it faces significant hurdles in customer service and fulfillment that could impact long-term customer loyalty.

This summary is generated by AI, based on text from customer reviews

service
405
quality
1,632

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28,352 reviews

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Canada
2 reviews
0 helpful votes
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Cool shirt
August 24, 2021
Updated review

Easy to get around site, lots of shirts too choose from

Date of experience: August 24, 2021

Easy to get around site
July 25, 2021
Previous review

Easy to get around site

Date of experience: July 25, 2021
Canada
1 review
0 helpful votes
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Hopefully the shirt arrives as hoped - it was a simple and easy ordering sequence and clear instructions given to my mind. 0k

Date of experience: August 24, 2021

Hopefully the shirt arrives as hoped
July 24, 2021
Previous review

Hopefully the shirt arrives as hoped - it was a simple and easy ordering sequence and clear instructions given to my mind

Date of experience: July 24, 2021
Colorado
1 review
0 helpful votes
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Satisfied in Ohio
August 24, 2021

Easy, great selection. Great selection of items not found in brick and mortar stores, thank you.

Date of experience: August 24, 2021
Florida
1 review
1 helpful vote
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Great Experience
August 24, 2021
Updated review

Shopping experience is fine, very simple. You just have to understand that because this is being shipped from the other side of the world (only my situation), shipping isn't fast. I didn't realize it on my first purchase but everything is as they say

Date of experience: August 24, 2021

Shopping experience is fine, very simple
July 25, 2021
Previous review

Shopping experience is fine, very simple. You just have to understand that because this is being shipped from the other side of the world (only my situation), shipping isn't fast. I didn't realize it on my first purchase but everything is as they say

Date of experience: July 25, 2021
Australia
1 review
0 helpful votes
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Wrong sizing
August 24, 2021

Whilst happy with the overall product, I was very disappointed with the sizing.
I ordered an XL sized shirt but received one that was medium at best and probably closer to being a small.

Date of experience: August 23, 2021
Wisconsin
1 review
0 helpful votes
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Hawalili Shirts Review
September 23, 2021
Updated review

The size, by inch, was way off for the casual pants for the $12.99 item. I could not return the item because shipping was over $100, at my cost. I only got 25% of the cost refunded to me. Ironing the shirts, even on a low heat, permanent press setting, makes the color in the shirt spread. It's a low grade material.

Date of experience: August 23, 2021
Miss W. — Hawalili Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.

Return Policy
-All Purchase (except final sale item, swimwear, bags and accessories) can be returned within 30 days from the delivered date.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


The size, by inch, was way off for the casual pant...
July 25, 2021
Previous review

The size, by inch, was way off for the casual pant for the $5.99 item.

Date of experience: July 24, 2021
Canada
1 review
0 helpful votes
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Great service. Poor fit
August 24, 2021
Updated review

We chose 5XT for my big hubby's 75th birthday, but only one of the shirts fit. The other 5XTs fit like 3XTs. All is well though, because the shirts fit the wife.

Date of experience: August 23, 2021

Lots of stock to choose from
July 24, 2021
Previous review

Lots of stock to choose from. Good website.

Date of experience: July 24, 2021
Maine
1 review
0 helpful votes
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Mostly pleased
August 24, 2021
Updated review

Ordered 5 shirts of different styles- one had a defect which I am trying to repair versus return. Thus the reason for 4 of 5 stars.

Date of experience: August 23, 2021

Looking forward to checking out the variety of styles...
July 23, 2021
Previous review

Looking forward to checking out the variety of styles and materials.

Date of experience: July 23, 2021
California
1 review
0 helpful votes
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PARTIALLY SATISFIED CUSTOMER
August 24, 2021
Updated review

A wide variety of nice looking men's apparel not found in regular men's stores. I ordered six (6) shirts and the merchandise was just as colorful as advertised however all of the shirts ran slightly small and one of the shirts was too small - I followed the instructions to return the merchandise but did not receive a response from the company.

Date of experience: August 23, 2021

A wide variety of nice looking men's apparel not found...
July 24, 2021
Previous review

A wide variety of nice looking men's apparel not found in regular men's stores

Date of experience: July 24, 2021
Australia
2 reviews
0 helpful votes
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OVERSIZE
August 24, 2021

The very good system I will be back BUT ALL THE 5 SHIRTS WE BOUGHT WERE VERY OVERSIZE. Hopefully, I can sell them on, if not, maybe buy more but allow the size difference from where you are to Australia.

Date of experience: August 23, 2021
California
1 review
0 helpful votes
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Satisfied Customer
August 23, 2021

Nice way of presenting products -- large images, material, sizes include dimensions

Date of experience: August 23, 2021
Ohio
1 review
0 helpful votes
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No response to (send back) request!
August 23, 2021

Ordered 2 shirts, both supposed to be 3x. One came medium, other came 3x but was not (to me), a 3x, it was a small 3x.

Date of experience: August 23, 2021
Iowa
1 review
0 helpful votes
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Fun Shirts
September 22, 2021

Shirts are fun to wear. I get comments when I wear them.

Date of experience: August 23, 2021
Miss W. — Hawalili Rep
over a year old

Sorry for any inconvenience caused.

Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.

As for return,

Return Policy
-All Purchase (except final sale item, swimwear, bags and accessories) can be returned within 30 days from the delivered date.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

New Zealand
1 review
0 helpful votes
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Excellent purchases
August 23, 2021

Good thank you. Great selection. Site is easy to use.

Date of experience: August 23, 2021
Mexico
1 review
0 helpful votes
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Buen producto
August 23, 2021

RECIBI MI COMPRA EN FORMA OPORTUNA. EL PRODUCTO ES DE BUENA CALIDAD Y MUY ORIGINAL EN LA IMAGEN QUE CONTIENE IMPRESA.

Date of experience: August 23, 2021
Pennsylvania
1 review
0 helpful votes
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You need a size chart
August 23, 2021
Updated review

I wear an x large shirt. I ordered 2xl for additional comfort, but the shirts don't come close to fitting. Very disappointed and will not buy from you again.

Date of experience: August 23, 2021

Love the selection and price
July 24, 2021
Previous review

Love the selection and price.

Date of experience: July 24, 2021
New Jersey
1 review
0 helpful votes
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FRKN AWSEOME
August 23, 2021

My son is going to love this hippie shirt. I got it for him for xmas, it will be awhile before he will see it but the quality is so nice that I had ordered early just in case that they sale out.

Date of experience: August 23, 2021
North Carolina
1 review
0 helpful votes
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Great shirts, one improvement idea
August 23, 2021
Updated review

I would really very-much like to sort by FABRIC. I will not buy a 100% polyester or rayon shirt. If I could sort those out my shopping would have been much easier.

Date of experience: August 23, 2021

I would really very-much like to sort by FABRIC
July 24, 2021
Previous review

I would really very-much like to sort by FABRIC. I will not buy a 100% polyester or rayon shirt. If I could sort those out my shopping would have been much easier.

Date of experience: July 24, 2021
New Jersey
1 review
0 helpful votes
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Just OK
September 22, 2021
Updated review

Long wait for delivery and return policy cost more then the shirts

Hawalili attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 23, 2021
Miss W. — Hawalili Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

FOR SHIPPING:

Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 10-15 Business Days.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

HAWALILI is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Quick and easy
July 22, 2021
Previous review

Quick and easy

Date of experience: July 22, 2021
Florida
1 review
7 helpful votes
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Garbage
September 22, 2021

If it sounds too good to be true it usually is. The shirts they show on their website look great but what will show up at your front door is completely different, I would be embarrassed to wear these shirts in public, and the sizes are completely off. If you have a problem you have to pay all kinds of fees and spend time trying to return it. This is not an Amazon like company. Don't waste your money buying anything from this company,

Hawalili attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 23, 2021
Miss W. — Hawalili Rep
over a year old

Would you please provide your order number so that we can help you?

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!