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HappyEasyGo

1.4

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HappyEasyGo Reviews Summary

HappyEasyGo is a travel booking platform that offers cheap flight and hotel bookings. It provides discounts, free cancellation, and rescheduling options for domestic and international flights. The website also features a Lowest Airfare Guarantee policy.

This summary is generated by AI, based on text from customer reviews

service
36
value
35
returns
30
quality
31

We monitor reviews for authenticity

Arkansas
1 review
0 helpful votes
Follow Gagan G.
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@happyeasygo - I have booked a trip (Order #************** Trip #**************) through Happyeasygo in July 2022 which was cancelled by airline because of some schedule change in the flight. I was told that I will get a refund in few weeks but it has been already more than 1.5 years and I am yet to get this refund. Whenever I reach customer care, I get standard reply "We understand that this is taking more time than usual. We have escalated this internally so that we can resolve this at the earliest.".
Pathetic customer service
Totally frustrated

Date of experience: January 4, 2024
India
1 review
0 helpful votes
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Poor service
December 23, 2023

I booked my ticket on 26th oct for 25th dec travel. My payment was made later date flight was cancelled. No intimation given and no refund. Even I was Unable to login happyeasygo site. Customer service after 2 days could connect and after a long continue follow up received refund. Bad experience

Date of experience: December 23, 2023
India
1 review
0 helpful votes
Follow Kartikey M.
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Poor refund
November 2, 2023

I had booked a flight through this fraud company.Had to cancel it due to some reasons.It has been over 8 months now but no refund process.The customer service is highly unethical and unprofessional so say the least Please stay away from this company for any services.

Date of experience: November 1, 2023
India
1 review
0 helpful votes
Follow anuja k.
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I have got the worst experience for refunds. I had round trip booked with HappyGoeasy. Due to medical emergency I have to cancel my flight and I did it with airline. Airline cancelled and refunded the amount after deduction of penalty. But when I checked with happyGoeasy they said you are not eligible for any amount they do not have any explanation for the breakups they are charging for.

Date of experience: October 21, 2023
India
1 review
0 helpful votes
Follow Nishant A.
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MADARCHOD SCAMMERS
October 12, 2023

MERA PAISA NAI DIYA
SCAMMERS
SCAMMERS
SCAMMERS
SCAMMERS
SCAMMERS
SCAMMERS
SCAMMERS
SCAMMERS
SCAMMERS

Date of experience: October 12, 2023
India
1 review
0 helpful votes
Follow SrinivaS B.
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One of the worst service I ever faced. I booked flight ticket, flight got cancelled and fully refunded but happyeasygo deducted 700 rupees and refunded remaining amount after multiple calls and emails to customer service.

And while booking tickets they are providing their email id to airlines, if flight cancelled airlines informed by email for refund, but happyeasygo asking to provide proof of refund from airlines we won't get it because they are providing their email ID to airlines. This is one type of fraud.

Date of experience: August 21, 2023
India
1 review
0 helpful votes
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Untrusty portal
August 18, 2023

I am following up since 2022, they are still saying following up with airline for refund and airline has confirm they refunded to them.
But happy easygo not refunding.
Do not book, fares are cheaper but they will not refund incase u cancel ticket.

Date of experience: August 18, 2023
India
1 review
0 helpful votes
Follow Puneet P.
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Not refunding amount even after 4 month
August 18, 2023

Fraud company not refunding the amount even after 4 months and the Indigo has already return the amount to HappyEasyGo.Fraud team and company don't book from this to save few money.
0/10

Date of experience: August 18, 2023
India
1 review
0 helpful votes
Follow riyaz t.
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Worst online portal
August 16, 2023

Totally pathetic. Had booked a flight ticket and had to cancel the same. They were not processing the refund. Customer care was absolutely patheic. They kept raising requests and nothing is happening

Date of experience: August 15, 2023
India
1 review
0 helpful votes
Follow Harshada K.
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My flight got cancelled by the Airline, they transferred to Happyeasygo...but they don't respond to your call or mails. They are the fraudest travel agent...please dont book from this agent even if they will give you very cheap tickets...Its better to book from Goibibo...atleast they will refund you in 10minutes...never ever book from this travel agent...a humble request...

Date of experience: June 30, 2023
India
1 review
1 helpful vote
Follow Sakshi s.
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I have been a loyal customer of Happy easy go. But till now, no flight got canceled. This time my flight got canceled by the airlines and they refunded to happy easy go. Its been 2.5 months they are not giving my money back. I need help. Customer service doesn't take my calls. Mails have not been answered. Somebody kindly help.

Date of experience: June 10, 2023
India
1 review
0 helpful votes
Follow Suraj R.
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Please don't use this happy easy go. Full fraud. And they won't refund and customer care was full negligence. Its all fraud

Date of experience: May 31, 2023
India
1 review
0 helpful votes
Follow Hari G.
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Worst service
May 10, 2023

Happyeasygo is the waste service and they won't respond properly and if their mistakes also not agree from customer side they will take lite

Date of experience: May 10, 2023
NL
1 review
0 helpful votes
Follow Sandeep S.
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I cancelled my flight and received a confirmation from Air Asia, but the refund has still not been processed by HappyEasyGo and there is no response on emails and their customer care no doesn't work!

Date of experience: January 13, 2023
India
1 review
0 helpful votes
Follow Ashish B.
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From last 4 months I am following up with this guys but they are only giving the dates but not refunding my money. Already Airlines had refunded the money to them within 24hrs and they confirm me also but this froud and cheater company never refunded Back my money. Pls don't book the ticket from this website they are totally a fraud company...

Date of experience: December 1, 2022
India
1 review
0 helpful votes
Follow Ashish A.
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Don't book ticket from this app, they are fraud company, they are not returning refund after cancelation while already airlines has refund to them...

Date of experience: November 28, 2022
India
1 review
1 helpful vote
Follow ANMOL G.
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Fraud company
November 10, 2022

Warning - never book a ticket from them... they are not going to return the money in case you cancel the ticket. No matter how many times you call them or send Email to them. It's been more than 4 months and I've not get my refund yet. Order id - 8. 5. 7. 3. 4. 5. 6,0.2,6.7,, 2.0,0.9,4.4,2. Total scam/fraud company.

Date of experience: November 9, 2022
India
1 review
0 helpful votes
Follow Yyu G.
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It's worst website as they never return cancel amout. Also customer executive is too rude over call.

Date of experience: July 25, 2022
India
1 review
0 helpful votes
Follow Manish P.
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My request to all the readers please do not book anything using this website. They are 100% hoaxes. Even I am from the hospitality industry and have never seen such worst service. It is not a tiny amount; it is INR 20k. It has been two years, and I still haven't received any refund from these people.

I need some guidance on how to prosecute these people. They should be banned entirely. They are scamming people. They are an insult to the Indian startups.

Date of experience: June 10, 2022
India
1 review
0 helpful votes
Follow pooja p.
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Refund amount
April 18, 2022

If you need any help to send the legal notice to get your full refund, you must reach out to him: *******600

He is helping me to get the refund

Date of experience: April 18, 2022