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HappyEasyGo

1.4

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HappyEasyGo Reviews Summary

HappyEasyGo is a travel booking platform that offers cheap flight and hotel bookings. It provides discounts, free cancellation, and rescheduling options for domestic and international flights. The website also features a Lowest Airfare Guarantee policy.

This summary is generated by AI, based on text from customer reviews

service
36
value
35
returns
30
quality
31

We monitor reviews for authenticity

India
1 review
0 helpful votes
Follow Shubham G.
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Warning: donotbook
March 7, 2020

This is one of the worst app for flight booking. They do not have proper processes in place. I booked and cancelled flight within 24 hours which makes me eligible for full refund as per dgca guidelines. But to cancel they told me they dont have any process and i had to contact airline and even for refund i had to submit them proof for cancellation given by airline and also wait for 45 days to get refund. Also not to mention patheticcistomer care executives they have

Date of experience: March 6, 2020
India
1 review
4 helpful votes
Follow Pulkit J.
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Very bad experience... call centre people don't have manner of speaking and explaining there customers... Mr Gaurav bahut there customer care executive is not ready to explain cancellation fees and just deducted complete flight charges without even explaining... very bad way of guiding customers and making money from them... make my trip is far better. Just deleting the app and will never book through this. My first experience was ridiculous...

Date of experience: March 3, 2020
India
1 review
1 helpful vote
Follow Deepak M.
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Cheaters. Fraudsters..
February 29, 2020

Worst service, Pathetic Experience. Stay away with HappyEasyGo.
Booked flight ticket for March 4, amount deducted, payment processed, No PNR, No ticket confirmation. When all other booking websites/Apps will get you the PNR for the booked tics immediately, only this HEG will take more than 14-15 hours after payment processing, to just let you know that the airlines have increased the price & booking cannot be done. All this will happen only if you rigorously follow-up with their customer care 5-10times in that 14-15hrs of their processing time. Post that they will insist you to cancel the ticket from your end, for God's sake you don't cancel the tic from your end, you let them cancel & process your refund for the amount you paid. Refund processing takes another 5-7 business days, if you are lucky. I read comments where customers didn't get their money even after 3 months. Phew! So in that way, they will hold your money for whatsoever days, earn interest & pay their very very very efficient customer care officers who greet you nicely, have every info of your booking, previous calls data etc etc, & keep saying until 5-6th call that, booking will be confirmed in next 1hrs, 2hrs & even 4hrs. With my personal experience, I beg people, not to fall prey to these HEG & their name sake discounts. Even if it's 100-200bucks more, pls book on Goibibo or MMT or any other trusted partners to get your confirmed booking once your payment is confirmed..

Date of experience: February 28, 2020
India
1 review
1 helpful vote
Follow dehsk s.
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I got to know about this OTA through a friend and booked my first flight ticket from here. I loved the discount and got wallet rewards too. Didn't face any issues so can't say about the customer service. Had a nice experience booking from here. Will recommend this to all.

Date of experience: November 13, 2019
India
1 review
1 helpful vote
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Superb services
November 15, 2019

I have been using this app for a while now. I like the services and app features. Once I couldn't get my booking confirmation on my email. Contacted their customer care team and received immediate help. The CC person consulted to me 2-3 times to confirm the booking and make sure I can catch the flight the next morning. Thanks!

Date of experience: November 13, 2019
India
1 review
1 helpful vote
Follow Deepak P.
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Best travel price
October 4, 2019

Best travel website and provide low price for bookings. Their app is very easy to use, love their lowest fares and i am booking tickets with them from year.

Date of experience: October 3, 2019
Switzerland
1 review
1 helpful vote
Follow Veer D.
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Best online flight & hotel booking engine in India. Grab the best offers and lowest airline fares on HappyEasyGO. Highly Recommended!

Date of experience: September 18, 2019
Utah
1 review
1 helpful vote
Follow Deepak S.
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Yes, HappyEasyGo is 100% reliable website for Flights, Hotels, Flight Booking, Hotel Booking in India for flight ticket booking. I got my Delhi to Mumbai flight ticket in very cheap rate compare to all others travel website. I checked with other companies they are providing cheap flights ticket in India with good services. If you are looking huge deals & discount on flight booking this website is best for travelling in cheap rates. Thanks happy easy go for best offers on flight booking.

Date of experience: September 18, 2019
France
1 review
1 helpful vote
Follow Ritesh T.
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Combining the best of an online travel portal and a local travel agent, happyeasygo.com is the industry leader for India travel. With best and cheapest fares for flights this concierge service helps make travel stress free.

Date of experience: September 18, 2019
Austria
1 review
1 helpful vote
Follow anand t.
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Happyeasygo came up with great discount for customer with nice deal, customer service is also great.

Date of experience: September 18, 2019
Austria
1 review
1 helpful vote
Follow sachin b.
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I made a booking of flight from delhi to patna, price of flight was very low as happyeasygo have the cheapest fare as compare to other portals

Date of experience: September 18, 2019
India
2 reviews
2 helpful votes
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Beware: Fraud Company
September 10, 2019

Happyeasygo claim that they have paid 17k for my ticket that I bought in 14k. They also say that they will not share payment confirmation to airline with customers claiming refund. Cancellation process is not straight forward where you call them and process cancellation. They want you to cancel with airline and then contact them with sms confirmation/email from airline. They add additional penalty beyond airline cancellation charges. No waiver for Srinagar segment.

Date of experience: September 10, 2019
India
1 review
4 helpful votes
Follow Ashish C.
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They cheat customer when you cancel the ticket 1500RS are hidden cancellation charges you wont get 1500rs back from you total amount. They offer coupon code but when you cancel the ticket even coupon code applied money will be deducated from your money. I booked my ticket worth 8k after airlines cancellation charges 3k should go refund money but they didnt refund. Happy ease go refunded me only 1500Rs only. Its a worst experience. Cheaters #happyeasygocheats #happyeasegofraud
2

Date of experience: February 10, 2019