Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Guest Reservations

Guest Reservations

1.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

About Guest Reservations™:
Guest Reservations is an independent travel network connecting members with the best possible deals at over 100,000 properties worldwide.

Millions of travelers trust Guest Reservations with their travel, and benefit from its members-only Insider program.

As an independent travel network, Guest Reservations aggregates and finds its members deals previously only available through large travel agencies or directly from hotels. Guest Reservations was founded in 2016.

Guest Reservations Reviews:
GuestReservations.com has a high customer satisfaction rate. Guest Reservations is one of the most trusted platforms for online hotel reservations. To read verified Guest Reservations reviews, see below.

Is GuestReservations.com Legit?
Yes, Guest Reservations is a safe and legitimate source of online hotel reservations. Since 2016, Guest Reservations has made hotel reservations more accessible – helping millions of travelers book hotel rooms online. Guest R...


+313
See all photos
How would you rate Guest Reservations?
grey stargrey stargrey stargrey stargrey star

Guest Reservations Reviews Summary

Guest Reservations has a rating of 1.8 stars from 1,301 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Guest Reservations most frequently mention customer service, credit card and front desk. Guest Reservations ranks 438th among Hotels sites.

service
603
value
591
shipping
166
returns
261
quality
494
This company responds to reviews on average within 2 days

Instant Feedback

6,300 reviews

We monitor reviews for authenticity

John D.
2 reviews
0 helpful votes
Follow John D.
Unfollow John D.
Share Review
Report Review

Horrible!
June 8, 2020

Horrible! Getting charged $30 extra while trying to save money sucks. I didn't realize it until I had already booked.

Date of experience: June 8, 2020
Jerimey H.
1 review
0 helpful votes
Follow Jerimey H.
Unfollow Jerimey H.
Share Review
Report Review

Easy,fast
June 6, 2020

Easy,fast

Date of experience: June 6, 2020
Laurie N.
1 review
0 helpful votes
Follow Laurie N.
Unfollow Laurie N.
Share Review
Report Review

I'm assuming this is for my reservation for Aussy. If so then evertything has gone well
So far

Date of experience: June 5, 2020
Edgar S.
1 review
0 helpful votes
Follow Edgar S.
Unfollow Edgar S.
Share Review
Report Review

Quick and simple= great
June 5, 2020

Quick and simple= great.

Date of experience: June 5, 2020
Karl Y.
3 reviews
0 helpful votes
Follow Karl Y.
Unfollow Karl Y.
Share Review
Report Review

Great service
June 4, 2020

Great service

Date of experience: June 4, 2020
John S.
2 reviews
0 helpful votes
Follow John S.
Unfollow John S.
Share Review
Report Review

Easy to reserve
June 4, 2020

Easy to reserve.

Date of experience: June 4, 2020
Charles L.
1 review
0 helpful votes
Follow Charles L.
Unfollow Charles L.
Share Review
Report Review

Fairly painless
June 3, 2020

Fairly painless.

Date of experience: June 3, 2020
Benjamin R.
15 reviews
0 helpful votes
Follow Benjamin R.
Unfollow Benjamin R.
Share Review
Report Review

Good services
June 3, 2020

Good services

Date of experience: June 3, 2020
Christine L.
1 review
0 helpful votes
Follow Christine L.
Unfollow Christine L.
Share Review
Report Review

Quick and easy booking
June 3, 2020

Quick and easy booking. Prices are great!

Date of experience: June 3, 2020
Jeanne Q.
3 reviews
0 helpful votes
Follow Jeanne Q.
Unfollow Jeanne Q.
Share Review
Report Review

Easy to make reservations
June 3, 2020

Easy to make reservations.

Date of experience: June 2, 2020
California
1 review
0 helpful votes
Follow Daniell S.
Unfollow Daniell S.
Share Review
Report Review

Scam
June 3, 2020

I reserved a room for $57 and got charged an extra $27 in taxes and fees without warning until the reservation was complete. The lady at the desk T Days Inn Barstow CA said "yes we have a warning on our computer saying guestreservations.com is a scam".

Date of experience: June 2, 2020
Ronald s.
1 review
0 helpful votes
Follow Ronald s.
Unfollow Ronald s.
Share Review
Report Review

Gteat
June 3, 2020

Gteat

Date of experience: June 2, 2020
Pamela J.
3 reviews
0 helpful votes
Follow Pamela J.
Unfollow Pamela J.
Share Review
Report Review

I have always enjoyed using Holiday Inn Express guest reservations. I have never had a problem with the reservation.

Date of experience: June 2, 2020
Candi R.
1 review
0 helpful votes
Follow Candi R.
Unfollow Candi R.
Share Review
Report Review

Everything was very easy!
June 2, 2020

Everything was very easy! After we arrived we found out it would have been way cheaper to call the Hotel direct! We will never use guestreservations.com again!

Date of experience: June 2, 2020
Bruce W.
17 reviews
0 helpful votes
Follow Bruce W.
Unfollow Bruce W.
Share Review
Report Review

Very efficient
June 2, 2020

Very efficient

Date of experience: June 2, 2020
jacqueline b.
1 review
0 helpful votes
Follow jacqueline b.
Unfollow jacqueline b.
Share Review
Report Review

Lots of rooms to choose from
June 2, 2020

Lots of rooms to choose from.

Date of experience: June 1, 2020
Johnny F.
1 review
0 helpful votes
Follow Johnny F.
Unfollow Johnny F.
Share Review
Report Review

I had asked for a cancellation the same day only minuets from making the reservation and the receptionist said that the company did not refund on cancellations. I was very displeased in the way I had been treated after trying to adjust my reservation. I will never use this your company again.

Date of experience: June 1, 2020
Robert R.
3 reviews
0 helpful votes
Follow Robert R.
Unfollow Robert R.
Share Review
Report Review

No problems
June 1, 2020

No problems.

Date of experience: June 1, 2020
Gail C.
1 review
0 helpful votes
Follow Gail C.
Unfollow Gail C.
Share Review
Report Review

Quick and easy
June 1, 2020

Quick and easy

Date of experience: May 31, 2020
Rosemary W.
1 review
0 helpful votes
Follow Rosemary W.
Unfollow Rosemary W.
Share Review
Report Review

Very easy and accessible
May 31, 2020

Very easy and accessible

Date of experience: May 31, 2020