GrubhubReviews 4,556

"Boss tells pro-Trump employees to resign." Time to teach the Elitist like Matt Maloney a lesson.

Use Grubhub as little as I can because the service sucks. Rather go pick-up my orders. Now I refuse to go to the restaurants that use Grubhub. In fact I will call all the restaurants I go to or get take-out from and if they use Grubhub I will no longer eat or order at/from their establishment. Please do the same.

I'm not in love with Trump, but the voters have spoken. Maloney is a dictator in this scenario. And he's free to be a dictator because it's his company. But this anti-Trump person is calling "hypocrisy" and believes he should pay in the marketplace for his narrow mindedness. Boycott Grubhub and it's clients! Did I mention the service sucks anyway.

This app is horrendous. They have repeatedly told me when my food will arrive, only to have it be delayed every single time. These are not small relates, but delays for up to an hour and more. If Ghandi ordered from grubhub, he would be dead many times over. It's honestly embarrassing how incorrect and incobsiderate a single application can be. There is no courtesy nor care for people's schedules nor important meetings throughout the day. People do not operate depending on what is convenient for grubhub, but what is convenient for their own lives. This application and company is a disgrace. If I could rate it negatively, I would. I actively tell people to avoid grubhub. This company is a yoke and disgusting in my eye.

Twice now after ordering through grub hub, my wife and I have gotten our food literally HOURS late. The first time was over TWO HOURS late! We called the restaurant and they explained that they had the food made and ready on time and the grubhub driver simply didn't show up for hours on end. The food eventually came after we ordered a pizza! The food that came was of course soggy and freezing cold because it'd been sitting out on a counter waiting for the driver! This has happened to us twice since and every time we call the restaurant they tell us the same thing: the food is ready, the grub hub driver doesn't show up. DO NOT use this service! They're HORRIBLE!

I scheduled an order 12 hours in advance for a morning meeting I had with clients. The delivery was for 8:30 am from chick fil a, a restaurant that opens around 6:30 am. It is now 9:15 and the driver is saying he doesn't have the food. I have a room full of clients, hungry clients, and I am having to tell them why they can't eat yet. Customer service "isn't from san diego so doesn't know how far the driver is" this whole app is a joke. I will not be paying for my order. Do not trust them if you have to make a corporate delivery. At least if this was a personal meal, it would just be me who is starving.

I tried Grubhub tonight for the first time. Bad idea. I ordered a burger that looked great and the app said 45-60 min estimate. I was cool with that but then the app was never responsive. At the time I was expecting my food, I refreshed the "Tracker" and it now said another hour and a half. WHAT?! No one reach out to me and I called customer care twice. The first time, I was put on hold for 10 minutes and I just hung up and called back. The second time, I said I wanted to cancel and was told to look out for the confirmation e-mail. The app still says that food is on the way and has not reflected a cancellation at all... STAY AWAY FROM THIS APP!

I should have read the reviews before trusting a friend that recommended this service. My bad. Not only did they give the driver the wrong address the first time, but after he dropped off the food and left I realized that it was someone else's order. Now I have had these kinds of mishaps before, however the fact that they only offered me a $5 credit was rather frustrating. After having to wait for them to reprocess and deliver my order, the second deliver guy calls me, because he too was given a COMPLETELY different address than what it is or even what the first guy had. Over 2 hours to get a breakfast burrito. Seriously?

Honestly, this service is a joke. You are delivering food, it is simple, not complicated. And if you can't even do that right, then at least comp my food for such a terrible first experience. Unreal. Save yourself the headache and go with GrubHub or ANY other delivery service really. These people are not only amateurs but complete idiots.